Blog

Latest posts

How to Build AI Fluency Across Your Legal Department

Docusign CLO Jim Shaughnessy breaks down how legal leaders can build AI fluency across their teams and balance risk-adjusted oversight with a culture of experimentation. The result: faster contract cycles, freed-up legal capacity, and new strategic roles emerging from AI productivity gains.

A woman and a man walking through an office full of other workers at desks.

Intelligent Agreement Management

Introducing Docusign PDF Editor and a More Connected Agreement Experience

We’re excited to introduce Docusign PDF Editor, a new desktop application that brings PDF editing capabilities to Docusign, connecting document preparation with the Intelligent Agreement Management (IAM) process.

Graham Sheldon

Insights for Leaders

Why 40% of Organizations Lose Customers on Digital Agreements—and How to Fix It

Disconnected systems, manual processes, and poor mobile experiences create hidden operational costs and customer abandonment, but connected digital agreement workflows can reduce friction, improve efficiency, and deliver a better customer experience.

Docusign Contributor

Intelligent Agreement Management

Customers Who Switched to Docusign Reported Higher and Faster Completion Rates

Completion rates drive business results, because an agreement only creates value once it's signed. Customers who switched to Docusign reported higher and faster completion rates compared to their previous provider. For teams that send agreements at volume, a 13 percentage point increase can have a significant impact on financial performance.

Mangesh Bhandarkar

Customer support representative smiling at her laptop

How AI and Automated Workflows Transform Procurement: Lessons from the YMCA of Greater Philadelphia

Procurement teams lose time and money due to manual contract intake, review, and approvals. By automating these workflows with Docusign, the YMCA of Greater Philadelphia routes 90% of requests through a single digital front door while slashing agreement review time by 50%.

Image shows coworkers joining hands in solidarity to get a project completed.

Intelligent Agreement Management

How Contract Lifecycle Management (CLM) Helps Scale the Contract Process

Modernizing contract lifecycle management with connected, AI-powered platforms helps enterprise organizations break down contract silos, extract valuable data insights, and transform contracts into strategic business assets.

Insights for Leaders

How Procurement Leaders Can Create Strategic Value With AI

AI is transforming procurement by automating operational tasks, accelerating competitive sourcing, and providing comprehensive visibility across supplier relationships. By implementing AI-driven agreement management, procurement leaders can mitigate risk, control costs, and expand their team's strategic capacity.

Intelligent Agreement Management

How Poor Contract Visibility Increases Legal and Financial Risk (And How to Fix It)

Poor contract visibility costs organizations billions annually. Docusign Intelligent Agreement Management (IAM) addresses this by centralizing contract storage, automating workflows, and using AI to surface risk.

Construction engineer uses a single centralized environment for creating, negotiating, and managing contracts

Engineering

Every Team Deserves a Krew: The Platform Behind Docusign's 220+ AI Teammates

Meet Krew, a platform where Docusign engineers can build an AI teammate wired into the company’s own tools, able to do whatever repetitive task engineers throw at it. One watches for a flagged PR, another chases down an overnight bug, another checks a feature flag rollout, and each hands off to a person before anything ships. We've built more than 220 Krewmates and they're already saving thousands of engineering hours.

Bharat Rele

Docusign IAM is the agreement platform your business needs

Start for Free Explore Docusign IAM