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Reimagine Government Experiences

DocuSign for Public Sector

At the core of every government process are documents, forms, and contracts that need to be prepared, signed and managed. DocuSign solutions give government agencies the tools they need to securely digitize and streamline document creation and workflow management.

As a result, services are easy to access and processes run smoothly, creating better experiences for everyone.

Improve efficiencies with simplified workflows

Automate manual tasks related to signing and managing government documents with solutions that are quick to deploy, easy to use, and strategically integrate with your technology investments.

Engage constituents with digital experiences

Meet the growing needs and expectations of constituents and employees. Deliver 24/7 self-serve, mobile-friendly online applications and digital tools that streamline user experiences and accessibility.

Modernize your processes

DocuSign is transforming how more than 3,000 government agencies in all 50 states deliver against these priorities.

Deliver better experiences

Give constituents the ability to securely apply for government services and benefits anytime, anywhere using self-serve, mobile-friendly, digital tools.

Help your employees be more efficient

Increase employee productivity and accelerate service delivery with standardized digital workflows that support a hybrid workforce.

Improve your workflows

Achieve faster outcomes by seamlessly integrating DocuSign with your existing technology investments.

Enhance security and compliance

DocuSign eSignature and DocuSign CLM are authorized at the FedRAMP Moderate Impact Level and have been granted a provisional DoD Impact Level 4 authorization.

Featured products for government

DocuSign eSignature

Securely send and sign agreements digitally while maintaining a complete audit trail of activity on each document.

DocuSign CLM

Manage documents throughout the agreement lifecycle—from negotiation to signature and storage.

DocuSign Notary

Securely conduct remote online notarizations for state and local government forms, documents and more.

How public sector customers use DocuSign

Work faster, reduce risks and lower costs—all while improving the experience for citizens and staff.

Memphis US logo

City of Memphis

The City of Memphis is speeding up the procurement cycle by 9x.
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California Natural Resources Agency

The California Natural Resources Agency reduced hard paper costs by 75%.
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Louisville Metro Government

The Louisville Metro Government accelerated the grant application process by 6x and saved 40% in paper costs.

How you can use DocuSign at your agency

Whether you are tackling citizen-facing agreements or striving for internal productivity, streamline your agreements with DocuSign.

Case management

Serve more people with a convenient, yet highly secure platform that enables agencies to efficiently manage large volumes of sensitive documentation, reducing caseloads and backlogs.

Correspondence management

Manage communications and records requests quickly, securely and collaboratively with secure document sharing.

Grants and lending

Fund the right organizations quickly, protecting against waste, fraud and abuse with our trusted security and privacy protections.

Human capital management

Empower employees involved with recruiting, onboarding, training and retention efforts to be more efficient with our intuitive, full lifecycle agreement management platform.

Taxes

Bring transparency and speed to collections and assessments with automated workflows and document tracking.

Procurement

Streamline the procurement process and get agreements signed and enacted quickly with our prepopulated document templates, and integrations with popular productivity software.

Social services

Create simpler, more intuitive self-service forms for citizens applying for and receiving public services.

Permits and licensing

Streamline the permitting and licensing process while maintaining compliance with audit trails for every document.

Enforcement and corrections

Improve efficiency in the justice system with automated workflows, document tracking and audit trails.

What can you do with DocuSign?

More than 3,000 local, state, and federal public sector organizations—and hundreds of millions of users—use DocuSign.

Reduce cost and hassle

Save time, money and errors by eliminating manual tasks. Save trees by eliminating paper.

Deliver superior service

Give citizens and staff the speed and convenience of doing business digitally.

Mitigate risk

Ensure peace of mind and accountability with built-in audit trails that stand up in court, and the strongest data encryption technologies commercially available.

Trust in DocuSign

FedRAMP authorized

Modernize and accelerate your agreement and contracting workflow processes with DocuSign eSignature and DocuSign CLM. eSignature and CLM are authorized at the FedRAMP Moderate Impact Level.

Secure

Solve your toughest agreement and workflow challenges with DocuSign eSignature. DocuSign eSignature and CLM are now available in the IL-4 environment to DoD customers.

Accessible

DocuSign eSignature offers an accessible signing experience that conforms to Section 508 of the Rehabilitation Act and WCAG 2.1 AA. The Sending experience supports WCAG 2.0 AA guidelines, and is in the process of updating to WCAG 2.1.

Featured integrations

Easily connect to the tools you trust and use every day, with over 400 pre-built integrations.

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Resources

DocuSign complies with the 21st Century Integrated Digital Experience legislation.

21st Century Integrated Digital Experience Act

DocuSign’s digital forms can help governments comply with this legislation aimed at improving the citizen experience while reducing cost and increasing efficiency for the federal government.
The DocuSign for Government industry brief details how DocuSign can help you modernize.

DocuSign for Government industry brief

Find out how public sector agencies use the DocuSign Agreement Cloud for Government to improve productivity and the citizen experience.
DocuSign is Section 508 compliant

DocuSign Digital Accessibility

Learn how DocuSign conforms to accessibility standards and guidelines, including the U.S. Government’s Section 508 and WCAG 2.0 Level AA, for both signing and sending.

Recognized for leadership & innovation

Techwire US logo

DocuSign customer wins CIO Academy Award

David Hawley, California Department of Corrections and Rehabilitation, won the IT Leadership award for a DocuSign project.
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DocuSign CLM is a Forrester Wave™ Leader

This independent report highlights DocuSign CLM as a leader in contract lifecycle management.
City skyline landscape.

DocuSign-powered portal wins

Alameda County, California was presented with an Achievement Award by the National Association of Counties (NACo) for its tax assessment appeals portal–powered by DocuSign.

Provide efficient, reliable government services
with DocuSign

Reduce costs and increase security and convenience with proven privacy safeguards, mobile access, and flexible, self-service document functionality.
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