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DocuSign Trust Center

Your source for our latest security, compliance, legal, privacy and system performance information
 

Transparency is essential

DocuSign’s first priority is to make your DocuSigning experience safe and secure—and to ensure you have the information you need to feel comfortable transacting business online. That’s why we created the Trust Center: to give you access to the latest DocuSign security, compliance, legal, privacy, and system performance information, when and where you need it.

> Read our trust brief

DocuSign compliance certifications

DocuSign meets and exceeds some of the most stringent US, EU, and global security standards. Our commitment to and significant ongoing investment toward protecting customer data extends to all of DocuSign’s operating environments.

Alerts and updates

November 12, 2019

Alert: 11/12/2019 – New Connect Certificates Availability and Schedule

The Docusign NA1, NA2, and NA3 environments' new Connect x.509 certificates' planned enforcement date of November 13th 2019 is postponed until further notice. Customers will be notified in advance once a new date has been determined. Please see the Docusign public trust page at https://www.docusign.com/...

October 31, 2019

October 31, 2019, 09:00 AM Pacific Time - New Phishing Campaign Observed Today

DocuSign has observed a new phishing campaign that began around 9:00AM on the morning of October 31(Pacific Time). The email purports to come from " You got notification from DocuSign Electronic Signature Service ” or similar using the email address "[email protected]” The emails have the subject line...

October 29, 2019

October 29, 2019, 08:00 AM Pacific Time - New Phishing Campaign Observed Today

DocuSign has observed a new phishing campaign that began around 8:00AM on the morning of October 29(Pacific Time). The email purports to come from " DocuSign Signature and Invoice Service ” or similar using the email address "[email protected]” The emails have the subject line similar to: "...