DocuSign Trust Center
Transparency is essential
DocuSign’s first priority is to make your experience safe and secure—and to ensure you have the information you need to feel comfortable transacting business online. That’s why we created the Trust Center: to give you access to the latest DocuSign security, compliance, legal, privacy, and system performance information, when and where you need it.
Trust resources
Data governance standards
Are electronic signatures safe?
Protect yourself online
DocuSign compliance certifications
DocuSign meets or exceeds stringent US, EU and global security standards. Our commitment to and significant ongoing investment toward protecting customer data extends to all of DocuSign’s operating environments.
Alerts and updates
UPDATE: Subprocessor Update for DocuSign Products and Services, November 20, 2020
DocuSign has updated the subprocessor lists for our products and services: https://www.docusign.com/trust/privacy/subprocessors-list Please contact privacy@docusign.com for any questions regarding this subprocessor information.
Alert: New Phishing Campaign Observed
DocuSign has observed a new phishing campaign that contains DocuSign themed messages with Google URLs linking to downloadable Microsoft Office files that contain malicious URLs. This malspam phishing technique is spoofing DocuSign envelope emails. The emails are seen to be sent from spoofed senders such as, “DocuSign Signature and Invoice," "DocuSign Signature," "DocuSign Signature and Invoice Service," "DocuSign Electronic Signature Service" or "DocuSign Electronic Signature and Invoice".
Update: UAT Scheduled Reporting Maintenance Friday December 4–Sunday, December 6
The DocuSign CLM/SpringCM Technology Team will be conducting scheduled maintenance beginning Friday, 12/4/20 at 21:00 - Sunday 12/6/2020 at 21:00 CT. During this time customers on the UAT instance may experience out of date/incomplete data returned in reports. The maintenance is isolated to reporting functionality only. We apologize for any inconvenience during this time.