DocuSign Trust Center
Your source for our latest security, compliance, legal, privacy and system performance information
Trust AlertsView System StatusTransparency is essential
DocuSign’s first priority is to make your experience safe and secure—and to ensure you have the information you need to feel comfortable transacting business online. That’s why we created the Trust Center: to give you access to the latest DocuSign security, compliance, legal, privacy, and system performance information, when and where you need it.
Trust resources
Third-party risk management
Learn MoreRead how third-party risk management teams evaluate e-signature solutions.
Are electronic signatures safe?
Read the postLearn how e-signatures are more secure than wet signatures.
Security and legal collaboration
Read the white paperLearn how successful teams work together to protect their organization from harm.
DocuSign compliance certifications
DocuSign meets or exceeds stringent US, EU and global security standards. Our commitment to and significant ongoing investment toward protecting customer data extends to all of DocuSign’s operating environments.
Alerts and updates
The new Connect certificates for AU, CA, and EU are now published.
Please see the DocuSign Support Portal link here for further details on the new certificates and “Force” scheduled date.
DocuSign has a new Status Page. Sign up to receive status alerts via email, text message, Slack and RSS feed about the health of our site and services.
At DocuSign, we work hard to ensure our services are available 24/7. Still, sometimes problems occur and our site or services go down. In the spirit of transparency and communication, our new Status Page, powered by an industry leading platform, sends you real time updates. Stay informed and make decisions based on current and accurate information–and be alerted the minute we are back up. Subscribe today and stay informed!
The new site SSL certificate for Demo, CA and EU is now published. Please see the DocuSign Support Portal here for further details on the new certificate and "Force" scheduled date.