DocuSign Trust Center
Transparency is essential
DocuSign’s first priority is to make your DocuSigning experience safe and secure—and to ensure you have the information you need to feel comfortable transacting business online. That’s why we created the Trust Center: to give you access to the latest DocuSign security, compliance, legal, privacy, and system performance information, when and where you need it.
Trust resources
Data governance standards
DocuSign Trust blogs
Protect yourself online
DocuSign compliance certifications
DocuSign meets and exceeds some of the most stringent US, EU, and global security standards. Our commitment to and significant ongoing investment toward protecting customer data extends to all of DocuSign’s operating environments.
Alerts and updates
Planned Outage Alert: 12/09/19 – Standards-Based Signatures
As part of the validation of our business continuity plan, we plan to perform a switch test between PA2 (main site) and PA3 (backup site) in production. This test will be done in two steps: On Tuesday, December 10, 2019, at 10pm (CET), the flow in production will be redirected to the PA3 backup site. An...
December 4, 2019, 08:20 AM Pacific Time - New Phishing Campaign Observed Today
DocuSign has observed a new phishing campaign that began around 8:20AM on the morning of December 4 (Pacific Time). The email purports to come from " DocuSign Electronic Signature Service” or similar using the email address "[email protected]” The emails have the subject line similar to: "You...
Update: 11/26/2019 – Updated Renewal Schedule for the DocuSign Connect Certificates for NA1, NA2, and NA3
The new DocuSign Connect X.509 certificate for NA1, NA2, and NA3 offered on October 16, 2019, will be enforced as the sole Connect certificate on January, 22, 2020. Please see the DocuSign public trust page at https://www.docusign.com/trust/compliance/public-certificates for a full schedule for new and...