DocuSign Trust Center
Transparency is essential
DocuSign’s first priority is to make your experience safe and secure—and to ensure you have the information you need to feel comfortable transacting business online. That’s why we created the Trust Center: to give you access to the latest DocuSign security, compliance, legal, privacy, and system performance information, when and where you need it.
Trust resources
Third-party risk management
Are electronic signatures safe?
Security and legal collaboration
DocuSign compliance certifications
DocuSign meets or exceeds stringent US, EU and global security standards. Our commitment to and significant ongoing investment toward protecting customer data extends to all of DocuSign’s operating environments.
Alerts and updates
Alert: New Phishing Campaign Observed
DocuSign has observed a new phishing campaign in which malicious URLs are being hidden in legitimate DocuSign envelopes. The emails are being sent from a variety of senders and associated email addresses, many with the domains email[.]com or co[.]za. The emails reported have many closely related subject lines, including:
Update: DocuSign CLM and CLM.CM September 21.7 Product Release: PROD September 17, 2021
The DocuSign CLM and CLM.CM September 21.7 Product Release will be deployed to the EU11, EU21 Production environments on Friday, September 17, 2021 between 1:30 PM and 5:30 PM, U.S Central Time, and to the NA11, NA21, US11, US12 Production environments between 9:00 PM and Midnight, US Central Time. We do not anticipate any impact to platform availability or access during this time. Release Notes for this upcoming release can be found on the DocuSign Support Center.
Update: Availability and deployment schedule for new AU Site SSL Certificate available, September 2, 2021
The availability and deployment schedule for the new AU Site SSL Certificate has now been released. Please see the DocuSign trust page at https://www.docusign.com/trust/compliance/public-certificates under the “Site Certificates ” section for further details on the new certificate availability and application dates.