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DocuSign Trust Center

Your source for our latest security, compliance, legal, privacy and system performance information

Transparency is essential

DocuSign’s first priority is to make your experience safe and secure—and to ensure you have the information you need to feel comfortable transacting business online. That’s why we created the Trust Center: to give you access to the latest DocuSign security, compliance, legal, privacy, and system performance information, when and where you need it.

> Read our trust brief

DocuSign compliance certifications

DocuSign meets or exceeds stringent US, EU and global security standards. Our commitment to and significant ongoing investment toward protecting customer data extends to all of DocuSign’s operating environments.

Alerts and updates

May 04, 2021

Update: New AU, CA and EU Account Server Certificates now available for download

Please see the DocuSign Trust Center page at https://www.docusign.com/trust/compliance/public-certificates under the "New Account Server Certificate Availability and Force Schedule" section for further details on the new certificates' requirements, availability and enforcement dates.

April 30, 2021

Update: DocuSign CLM May 21.4 Product Release: PROD 05/14/21

The DocuSign CLM and CLM.CM May 21.4 Product Release will be deployed to the EU11, EU21 Production environments on Friday, May 14, 2021, between 1:30 PM and 5:30 PM, U.S Central Time, and to the NA11, NA21, US11, US12 Production environments between 9:00 PM and Midnight, US Central Time. We do not anticipate any impact to platform availability or access during this time. Release Notes for this upcoming release can be found on the DocuSign Support Center.

April 30, 2021

Alert: DocuSign-themed phishing campaign observed

DocuSign has observed a phishing campaign that is sending fake envelopes from multiple “@docusign.com.br” addresses. These emails are not sent from DocuSign. Do not click on the link in these emails, instead, please forward them to spam@docusign.com and then delete the email immediately. Please note that all valid and legitimate DocuSign envelopes will always come from “@docusign.net.”