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DocuSign Trust Center

Your source for our latest security, compliance, legal, privacy and system performance information

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Transparency is essential

DocuSign’s first priority is to make your experience safe and secure—and to ensure you have the information you need to feel comfortable transacting business online. That’s why we created the Trust Center: to give you access to the latest DocuSign security, compliance, legal, privacy, and system performance information, when and where you need it.

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Trust resources

  • Third-party risk management

    Read how third-party risk management teams evaluate e-signature solutions.

  • Are electronic signatures safe?

    Learn how e-signatures are more secure than wet signatures.

  • Security and legal collaboration

    Learn how successful teams work together to protect their organization from harm.

DocuSign compliance certifications

DocuSign meets or exceeds stringent US, EU and global security standards. Our commitment to and significant ongoing investment toward protecting customer data extends to all of DocuSign’s operating environments.

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Alerts and updates

UPDATE: Subprocessor Update for DocuSign Services

Dear Customer,

We are writing to inform you that DocuSign has updated the subprocessor list for DocuSign Services.

We further wish to inform you that you may object to a subprocessor by submitting your objection by email to with the subject line “Subprocessor Objection,” along with your name, your company’s name, name of the DocuSign service, the name of the subprocessor and grounds for objection.


The DocuSign Privacy Team

Update: Planned CLM Maintenance for NA11 Reporting - Wednesday, March 22 2023

The DocuSign CLM Technology Teams will be conducting necessary reporting maintenance.   

Planned Outage Date: Wednesday, March 22nd starting at 21:00 CT (Wed, March 23 02:00 UTC) to Wednesday, March 22nd at 23:00 CT (Wed, March 23 04:00 UTC). 

Impact: During this maintenance window reports may fail for some NA11 CLM customers.   

We apologize for any inconvenience during this time. Please reach out to DocuSign CLM Technical Support for any questions or concerns and check back here for updates regarding the schedule.

Update: Notice of Updates to the List of Subprocessors

DocuSign has recently updated the Subprocessor List. To see relevant changes and access the updated list, please visit this page.

Should you have any questions, do not hesitate to contact us at

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