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DocuSign Trust Center

Your source for our latest security, compliance, legal, privacy and system performance information
 

Transparency is essential

DocuSign’s first priority is to make your DocuSigning experience safe and secure—and to ensure you have the information you need to feel comfortable transacting business online. That’s why we created the Trust Center: to give you access to the latest DocuSign security, compliance, legal, privacy, and system performance information, when and where you need it.

DocuSign compliance certifications

DocuSign meets and exceeds some of the most stringent US, EU, and global security standards. Our commitment to and significant ongoing investment toward protecting customer data extends to all of DocuSign’s operating environments.

Alerts and updates

September 19, 2018

ALERT:09/19/2018 @ 9.03 AM Pacific Time - New Phishing Campaign Observed Today

DocuSign has observed a new phishing campaign that began the morning of September 19th (Pacific Time). The email purports to come from "DocuSign Electronic Signature" using the email address [email protected] The emails all have the subject: "You received / got invoice from DocuSign Signature...

September 12, 2018

UPDATE:9/12/2018 – DocuSign and Apache Struts Security Alert Status

Apache issued a security alert on August 22nd, 2018 for Struts, an open source framework for creating Java web applications.  Under specific configuration there is possibility of Remote Code Execution that can be exploited by visiting a crafted URL. DocuSign does not use Apache Struts within our DocuSign...

September 04, 2018

ALERT:09/4/2018 @ 8.30 AM Pacific Time - New Phishing Campaign Observed Today

DocuSign has observed a new phishing campaign that began the morning of September 4th (Pacific Time). The email purports to come from "DocuSign Signature and Invoice" using the email addresses [email protected] The emails all have the subject: "You received / got invoice from DocuSign Signature Service...