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DocuSign Trust Center

Your source for our latest security, compliance, legal, privacy and system performance information
 

Transparency is essential

DocuSign’s first priority is to make your DocuSigning experience safe and secure—and to ensure you have the information you need to feel comfortable transacting business online. That’s why we created the Trust Center: to give you access to the latest DocuSign security, compliance, legal, privacy, and system performance information, when and where you need it.

> Read our trust brief

DocuSign compliance certifications

DocuSign meets and exceeds some of the most stringent US, EU, and global security standards. Our commitment to and significant ongoing investment toward protecting customer data extends to all of DocuSign’s operating environments.

Alerts and updates

June 16, 2020

Update: DocuSign CLM June 20.5 Product Release (NA11 | NA21 | EU11 | EU21) on June 26, 2020

The DocuSign CLM and CLM.CM June 20.5 Product Release will be deployed to the PROD environments (NA11, NA21, EU11, EU21) on Friday June 26, 2020 between 21:00 and Midnight, US Central Time. We don't anticipate any impact to availability or access during this Product Release. Release Notes for this upcoming release can be found on the DocuSign Support Center.

June 02, 2020

Update: Upcoming Rollout of New DocuSign IP Range for European Union-based Accounts, June 26, 2020

Please add DocuSign’s new IP range to your whitelist (192.103.120.1 through 192.103.123.254) to avoid service disruptions. DocuSign will be scaling it’s service to start using this new range starting 6/26/2020. The current ranges still remain valid. DocuSign IP ranges are advertised on https://www.docusign.com/trust/security/esignature. 

June 01, 2020

Update: DocuSign CLM June 20.5 UAT Product Release on June 11, 2020

The DocuSign CLM and CLM.CM June 20.5 Product Release will be deployed to the UAT environment on Thursday, June 11, 2020 between 8:00 PM and 11:00 PM, US Central Time. We don't anticipate any impact to availability or access during this Product Release. Release Notes for this upcoming release can be found on the DocuSign Support Center.