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DocuSign Trust Center

Your source for our latest security, compliance, legal, privacy and system performance information
 

Transparency is essential

DocuSign’s first priority is to make your DocuSigning experience safe and secure—and to ensure you have the information you need to feel comfortable transacting business online. That’s why we created the Trust Center: to give you access to the latest DocuSign security, compliance, legal, privacy, and system performance information, when and where you need it.

> Read our trust brief

DocuSign compliance certifications

DocuSign meets and exceeds some of the most stringent US, EU, and global security standards. Our commitment to and significant ongoing investment toward protecting customer data extends to all of DocuSign’s operating environments.

Alerts and updates

July 13, 2020

Update: UAT Unavailable During DocuSign CLM August 20.6 UAT Product Release on July 23, 2020

The DocuSign CLM and CLM.CM August 20.6 Product Release will be deployed to the UAT environment on Thursday, July 23, 2020 between 8:00 PM and 11:00 PM, US Central Time. During this period, access to the UAT environment will be impacted. We apologize for any inconvenience. Release Notes for this upcoming release can be found on the DocuSign Support Center.

July 11, 2020

Update: Revised PROD Enforce Dates on Re-Issued Certificates for DocuSign Security Appliance, DocuSign Signed By and DigiCert Intermediate CA

On 07/09/2020, we published an alert regarding the renewal of three previously issued certificates ahead of schedule due to a change initiated by DigiCert in their ICA infrastructure, revoking the Intermediate Certificate.

July 09, 2020

Update: Re-Issued Certificates for DocuSign Security Appliance, DocuSign Signed By and DigiCert Intermediate CA

Due to a change initiated by DigiCert in their ICA infrastructure, we're renewing three previously issued certificates ahead of schedule. DigiCert will expire the following current certificates on July 30, 2020.