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DocuSign Trust Center

Your source for our latest security, compliance, legal, privacy and system performance information
 

Transparency is essential

DocuSign’s first priority is to make your DocuSigning experience safe and secure—and to ensure you have the information you need to feel comfortable transacting business online. That’s why we created the Trust Center: to give you access to the latest DocuSign security, compliance, legal, privacy, and system performance information, when and where you need it.

> Read our trust brief

DocuSign compliance certifications

DocuSign meets and exceeds some of the most stringent US, EU, and global security standards. Our commitment to and significant ongoing investment toward protecting customer data extends to all of DocuSign’s operating environments.

Alerts and updates

July 18, 2019

Alert: July 18, 2019, 08:00 AM Pacific Time - New Phishing Campaign Observed Today

DocuSign has observed a new phishing campaign that began around 08:00 on the morning of July 18th  (Pacific Time).. The email purports to come from "DocuSign Electronic Signature and Invoice Service” or similar using the email address "docusign @ ggarvey.net"  The emails have the subject line similar to: "...

July 02, 2019

7/2/2019 @ 10:00 AM Pacific Time - New Phishing Campaign Observed Today

DocuSign has observed a new phishing campaign that began around 10:00 on the morning of July 2nd  (Pacific Time).. The email purports to come from "DocuSign Electronic Signature and Invoice Service” or similar using the email address "docu[email protected]"  The emails have the subject line similar...

June 28, 2019

UPDATE: 6/28/2019 Larger Audience for DocuSign Connect Certificate Renewal Communication

Starting at 10 AM EST June 27, 2019 DocuSign sent email communication to customers who have DocuSign accounts that are using our current Connect x.509 certificate. This email message was sent to inform account admins and IT contacts that we are renewing the certificate on the schedule that can be found...