DocuSign Trust Center
Transparency is essential
DocuSign’s first priority is to make your experience safe and secure—and to ensure you have the information you need to feel comfortable transacting business online. That’s why we created the Trust Center: to give you access to the latest DocuSign security, compliance, legal, privacy, and system performance information, when and where you need it.
Trust resources
Third-party risk management
Are electronic signatures safe?
Security and legal collaboration
DocuSign compliance certifications
DocuSign meets or exceeds stringent US, EU and global security standards. Our commitment to and significant ongoing investment toward protecting customer data extends to all of DocuSign’s operating environments.
Alerts and updates
Update: DocuSign CLM August 21.6 Product Release, PROD August 6, 2021
The DocuSign CLM and CLM.CM August 21.6 Product Release will be deployed to the EU11, EU21 Production environments on Friday, August 6, 2021 between 1:30 PM and 5:30 PM, U.S Central Time, and to the NA11, NA21, US11, US12 Production environments between 9:00 PM and Midnight, US Central Time. We do not anticipate any impact to platform availability or access during this time. Release Notes for this upcoming release can be found on the DocuSign Support Center.
Update: DocuSign CLM August 21.6 Product Release: UAT July 22, 2021
The DocuSign CLM and CLM.CM August 21.6 Product Release will be deployed to the UAT environment on Thursday, July 22, 2021 between 8:00 PM and 11:00 PM, US Central Time. We do not anticipate any impact to platform availability or access during this time. Announcements for this upcoming release can be found on the DocuSign Support Center. Please continue to check the Support Center for enhancements and fixes that will be posted before UAT deployment.
Update: DocuSign CLM NA11 Scheduled Maintenance Beginning Saturday, July 10, 2021
The DocuSign CLM Technology Team will be conducting scheduled maintenance beginning Saturday, July 10th at 22:00 - 24:00 CDT (03:00 - 05:00 GMT, July 11). During this time customers on the NA11 instance may experience moments of brief inaccessibility to their account. We apologize for any inconvenience during this time. Please reach out to DocuSign CLM Technical Support for any questions or concerns and check back here for updates regarding the schedule.