Docusign Trust Center
Your source for our latest security, compliance, legal, privacy and system performance information
See Updates and AlertsView System StatusTransparency is essential
Docusign’s first priority is to make your experience safe and secure—and to ensure you have the information you need to feel comfortable transacting business online. That’s why we created the Trust Center: to give you access to the latest Docusign security, compliance, legal, privacy, and system performance information, when and where you need it.
As of April 11, 2024, Docusign has a new look and feel, including a new logo. Learn more about our new brand chapter.
> Docusign Trust and Security Overview
> Read our AI Innovation Principles
> Read about our trusted AI approach
> Newsweek names Docusign the #1 most trustworthy software company in America, 2025
Trust resources
Third-party risk management
Learn MoreRead how third-party risk management teams evaluate e-signature solutions.
Are electronic signatures safe?
Read the postLearn how e-signatures are more secure than wet signatures.
Security and legal collaboration
Read the WhitepaperLearn how successful teams work together to protect their organization from harm.
Docusign compliance certifications
Docusign meets or exceeds stringent US, EU and global security standards. Our commitment to and significant ongoing investment toward protecting customer data extends to all of Docusign’s operating environments.
Alerts and updates
Docusign will undertake a planned migration on Saturday, May 9, from 5:00 PM PST to 7:00 PM PST. The scope encompasses a regional full-platform migration of eSignature in the NA2 Production environment from on-premise to Azure.
This exercise is not expected to cause downtime or impact eSignature or IAM services, however we are notifying customers as a precautionary measure.
Please contact Docusign Support if you have any questions or concerns and check back here for any updates regarding the schedule.
Docusign will undertake a planned Migration on Saturday, April 4, from 2:00 PM PST to 4:00 PM PST (9:00 PM UTC to 11:00 PM UTC). The scope of this exercise is to perform a regional full-platform migration of eSignature and IAM in the EU Production environment.
Please contact Docusign Support if you have any questions or concerns and check back here for any updates regarding the schedule.
Docusign will be conducting scheduled maintenance for Insight on March 9 and March 10, 2026. Please find the regional maintenance details below.
Insight Europe environments (West, North, and Central) will be unavailable on March 9, 2026 between 03:00 AM UTC and 07:00 AM UTC.
Insight North America environments (West, Northeast, East, Central) will be unavailable on March 10, 2026 between 06:00 AM UTC and 11:00 AM UTC.
If you experience any errors during this window, please retry your activity after the maintenance window has concluded. We apologize for any inconvenience.
Please contact Docusign Support if you have any questions or concerns and check with your CSAM for any updates regarding the schedule.