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DocuSign Trust Center

Your source for our latest security, compliance, legal, privacy and system performance information

Transparency is essential

DocuSign’s first priority is to make your experience safe and secure—and to ensure you have the information you need to feel comfortable transacting business online. That’s why we created the Trust Center: to give you access to the latest DocuSign security, compliance, legal, privacy, and system performance information, when and where you need it.

> Read our trust brief

DocuSign compliance certifications

DocuSign meets or exceeds stringent US, EU and global security standards. Our commitment to and significant ongoing investment toward protecting customer data extends to all of DocuSign’s operating environments.

Alerts and updates

November 20, 2020

UPDATE: Subprocessor Update for DocuSign Products and Services, November 20, 2020

DocuSign has updated the subprocessor lists for our products and services: https://www.docusign.com/trust/privacy/subprocessors-list  Please contact privacy@docusign.com for any questions regarding this subprocessor information.   

November 17, 2020

Alert: New Phishing Campaign Observed

DocuSign has observed a new phishing campaign that contains DocuSign themed messages with Google URLs linking to downloadable Microsoft Office files that contain malicious URLs. This malspam phishing technique is spoofing DocuSign envelope emails. The emails are seen to be sent from spoofed senders such as, “DocuSign Signature and Invoice," "DocuSign Signature," "DocuSign Signature and Invoice Service," "DocuSign Electronic Signature Service" or "DocuSign Electronic Signature and Invoice".

November 16, 2020

Update: DocuSign CLM December 20.9 Product Release: PROD - December 4, 2020

The Docusign CLM and CLM.CM December 20.9 Product Release will be deployed to the EU11, EU21 Production environments on Friday, December 4, 2020 from 1:30PM - 5:30PM, U.S Central Time, and to the NA11, NA21, US11, US12 Production environments between 9:00 PM and Midnight, US Central Time.