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DocuSign Trust Center

Your source for our latest security, compliance, legal, privacy and system performance information
 

Transparency is essential

DocuSign’s first priority is to make your DocuSigning experience safe and secure—and to ensure you have the information you need to feel comfortable transacting business online. That’s why we created the Trust Center: to give you access to the latest DocuSign security, compliance, legal, privacy, and system performance information, when and where you need it.

> Read our trust brief

DocuSign compliance certifications

DocuSign meets and exceeds some of the most stringent US, EU, and global security standards. Our commitment to and significant ongoing investment toward protecting customer data extends to all of DocuSign’s operating environments.

Alerts and updates

April 16, 2019

4/16/2019 @ 8:30 AM Pacific Time - New Phishing Campaign Observed Today

DocuSign has observed a new phishing campaign that began around 8:30 on the morning of April 16th (Pacific Time) and is coming in at a very quick rate. The email purports to come from "DocuSign Electronic Signature and Invoice Service” or similar using the email address "[email protected]". ...

April 11, 2019

UPDATE:4/11/19 Upcoming NA1 (www) and NA2 DocuSign Site certificate renewal

The DocuSign SSL site certificates for NA1 and NA2 are expiring. The renewal schedule and renewed certificates have been posted here: https://www.docusign.com/trust/compliance/public-certificates  

April 09, 2019

ALERT: 4/9/2019 @ 8:00 AM Pacific Time - New Phishing Campaign Observed Today

DocuSign has observed a new phishing campaign that began around 8:00 on the morning of April 9th (Pacific Time). The email purports to come from "DocuSign Electronic Signature and Invoice Service” or similar using the email address "[email protected]".  The emails have the subject line similar to: "You...