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DocuSign Trust Center

Your source for our latest security, compliance, legal, privacy and system performance information

Transparency is essential

DocuSign’s first priority is to make your DocuSigning experience safe and secure—and to ensure you have the information you need to feel comfortable transacting business online. That’s why we created the Trust Center: to give you access to the latest DocuSign security, compliance, legal, privacy, and system performance information, when and where you need it.

> Read our trust brief

DocuSign compliance certifications

DocuSign meets and exceeds some of the most stringent US, EU, and global security standards. Our commitment to and significant ongoing investment toward protecting customer data extends to all of DocuSign’s operating environments.

Alerts and updates

March 01, 2019

DocuSign’s online validation tool patched

In January this year, DocuSign patched its online digital signature validation tool (validator.docusign.com) to ensure it could address the three digital signature vulnerabilities identified in a research paper by a team from Ruhr-University Bochum in Germany. Those vulnerabilities related to online...

February 28, 2019

UPDATE:2/28/19 Upcoming DocuSign SSO certificate renewal

On Monday March 4th, 2019 at approximately 4:00 PM PST DocuSign will replace their Single Sign-On certificate and simultaneously change the CA in all production environments. At that time DocuSign will only sign outbound SAML requests with a single certificate, the new certificate. Please take immediate...

February 14, 2019

ALERT: 2/14/2019 @ 7:57 AM Pacific Time - New Phishing Campaign Observed Today

DocuSign has observed a new phishing campaign that began the morning of February 14th (Pacific Time). The email purports to come from "DocuSign Electronic Signature” using the email address "[email protected]".  The emails all have the subject: "You received invoice from DocuSign Electronic Signature...