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DocuSign Trust Center

Your source for our latest security, compliance, legal, privacy and system performance information

Transparency is essential

DocuSign’s first priority is to make your DocuSigning experience safe and secure—and to ensure you have the information you need to feel comfortable transacting business online. That’s why we created the Trust Center: to give you access to the latest DocuSign security, compliance, legal, privacy, and system performance information, when and where you need it.

DocuSign compliance certifications

DocuSign meets and exceeds some of the most stringent US, EU, and global security standards. Our commitment to and significant ongoing investment toward protecting customer data extends to all of DocuSign’s operating environments.

Alerts and updates

November 13, 2018

UPDATE:11/13/18 Upcoming Entrust certificate renewal

The DocuSign Entrust certificate is up for renewal. The schedule for the renewal has been posted here: https://www.docusign.com/trust/compliance/public-certificates    

October 29, 2018

UPDATE:10/29/18 Updated IP addresses for DocuSign service

For the customers that explicitly allow internet addresses advertised by our service, please note that DocuSign has updated its IP address range as posted here: https://www.docusign.com/trust/security/features-configurations

October 17, 2018

ALERT:10/17/2018 @ 8.18 AM Pacific Time - New Phishing Campaign Observed Today

DocuSign has observed a new phishing campaign that began the morning of October 17th (Pacific Time). The email purports to come from "DocuSign Signature and Invoice Service" using the email address [email protected] The emails all have the subject: "You received / got invoice from DocuSign Signature...