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Improve the patient and staff experience

DocuSign for Healthcare

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Rising administrative costs, patient expectations and new care delivery methods have accelerated healthcare’s transformation. Clipboards, pens and paper are out–convenience, e-forms and e-signatures are in.

Healthcare leaders are turning to trusted digital technologies to automate and digitize their patient intake forms, HR and back office contracting processes. Thousands of healthcare providers and payers rely on DocuSign products, APIs and integrations to improve the patient experience and create automated workflows to support future growth. DocuSign can help you:

Offer a touchless patient experience
Sign and send documents via email, text or with our top-rated mobile app
Support HIPAA, BAAs and CMS regulations
Connect to Electronic Health Records (EHRs)

Offer convenience

Every patient interaction can build trust. Deliver the secure, digital, accessible and mobile-friendly experience your patients expect.

Reduce costs

Streamline patient intake, consent forms and back-office contracts to create efficiencies that scale and reduce overhead.

Automate workflows

Connect DocuSign to your EHR to see and serve patients with urgency–while aligning operational functions and reducing manual work.

Reimagining patient and staff paperwork

Docusign is helping organizations pivot to accelerate the adoption of new initiatives and expand their care delivery capabilities.

Many types of healthcare organizations, including providers, home healthcare organizations, addiction services and skilled nursing facilities, are automating agreements and digitizing forms, contracts and documents.

Learn how these six organizations modernized quickly.

New care delivery models

From e-visits to bedside digital signatures on patient consent and HIPAA forms, DocuSign helps you make patients feel comfortable in any setting.

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A digital front door

DocuSign eSignature works with your EHR to securely collect intake paperwork and other critical documents from almost anywhere. No more clipboards with paperwork upon patient arrival.

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Patient-centric operations

Give staff more flexibility and more time to focus on patient care by automating processes with DocuSign. Get forms signed digitally and easily uploaded into EHRs.

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Flexible hiring and onboarding

Credential physicians and quickly onboard volunteers, nurses and employees using DocuSign-based digital forms and online portals.

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DocuSign is interoperable with Electronic Healthcare Records.

DocuSign EHR interoperability

Improve your patient and employee experience by providing a digital intake process for both remote and in-person visitors with DocuSign.

Instead of using paper forms, send patient consents and intake documents automatically from the EHR to patients via SMS or email without staff ever having to lift a finger. Patients sign and complete forms electronically, including insurance information. Documents are automatically uploaded to the patient record in the EHR. Learn how Trusted Doctors did it.

How it works with your EHRs

DocuSign seamlessly connects to any certified EHR, including Epic and Cerner. Our EHR interoperability is powered by Infor Cloverleaf and leverages HL7 FHIR standards. No additional contracts need to be signed and you do not need to currently use Infor Cloverleaf or HL7 FHIR standards to work with DocuSign.

We also have partnerships with Kno2 and Luma Health to connect to your EHR if you use Direct Secure Messaging or need a full patient engagement solution.

Healthcare use cases

Use DocuSign to accelerate the pace of business in your organization

Patient intake & consents

Use DocuSign to easily transform patient paperwork into simple, guided e-forms via email, text and/or an online portal with accessibility features.

Hiring and onboarding

Get staff in place faster and compliantly using online or remote-friendly automated contracts. Become a credentialed provider using digital forms.

Regulatory compliance: HIPAA, BAAs & CMS

DocuSign’s tamper-proof audit trail helps you streamline your processes and ensure that critical regulatory requirements are met without error.

Academic research

Use DocuSign eSignature for clinical study documentation that is FDA 21 CFR Part 11 compliant. Access documentation through an online portal, or via email and text, and ensure your paperwork is compliant and auditable.

Optimized workflows

Deliver a superior employee experience and give physicians back time to focus on patients by automating forms, resident onboarding and even physician CME (Continuing Medical Education) exhibits.

BAAs & M&A

Get BAAs, physician contracts, IT and legal contracts prepared, signed and managed digitally. Surface insights from within your contracts to speed up negotiations, credential physicians and providers faster and reduce M&A transaction risks.

DocuSign for healthcare

DocuSign eSignature

Securely send, sign and store patient intake forms, consent forms and other documents digitally–while maintaining a complete audit trail of activity on each document.

DocuSign CLM+

Increase the effectiveness of your IT, legal and physician contracting staff with automated contract workflows. Intelligently drill down into potential risks and analyze your compliance issues.

Screenshot of DocuSign Life Sciences Modules

DocuSign Clinical Study Modules

Remotely secure critical patient enrollment documents for clinical studies that comply with FDA 21 CFR Part 11. Increase participation and engagement with broader eligibility criteria.

DocuSign Payments

For smaller practices, collecting payments remotely can be a burden. Stop chasing payments and taking credit cards over the phone.

DocuSign APIs

Embed DocuSign functionality into the technology ecosystem you use daily with our trusted APIs.

In addition to working with EHRs, DocuSign partners with industry-leading application providers like SAP, Salesforce, Google and Microsoft.

DocuSign Integrations

DocuSign integrates with the business applications you use everyday including–Google, Microsoft, Salesforce, SAP and more.

DocuSign Notary

Securely send, sign and notarize forms and agreements remotely–saving time and reducing the risk of identity fraud.

“Many of DocuSign’s products are shaping the healthcare industry and can help with patient forms. We wanted a partner that is as scalable as MIMIT Health. We’re growing 35% annually, and we knew that DocuSign could expand with us nationwide and around the globe unlike similar services that we looked at.”

Manish Goomar

Director of Digital Systems, MIMIT Health
"This technology [DocuSign] enables us to be innovative, agile, proactive and dynamic—all while keeping our focus on patient needs.”

Michelle Stansbury

VP of Innovation, Houston Methodist
“We don’t ever want technology to replace the rapport building or relational experience with patients—but we can use the efficiency that technology like DocuSign provides so we can have more meaningful face-to-face time with patients.”

Dr. Kathleen Benton

President and CEO, Hospice Savannah
“I evaluated many platforms, and DocuSign was the most robust and well-supported...we are so glad to have had DocuSign already in place when the COVID-19 pandemic hit.”

Douglas W. Blocksma, MA, NCC, LPC

Site Supervisor, Heart-Centered Counseling
“Our paper-related supply costs, including handling and shredding, were reduced by 30% per month.”

Sam Clark

IT Manager, Asheville Ear, Nose and Throat
“We are using DocuSign CLM to assist with going paperless and storing all contract documents and artifacts electronically, while also managing the lifecycle of our contracts.”

Sarah Kennedy

Network Operations Coordinator, Capital District Physicians Health Plan