AI

Trust is the central challenge facing government agencies as they adopt agentic AI—and it must be built the same way agencies have always governed people: through clearly delegated authority and verifiable records. Because AI policies describe intent but don't prove what happened, agencies need centralized, structured agreement data.

AI-powered agreement technology is transforming commercial legal workflows by automating contract reviews, resolving routine inquiries, and streamlining post-signature obligation management. By using AI to handle low-stakes tasks, in-house legal teams can focus on complex strategic decision-making while mitigating operational risks.

AI can surface what’s buried in a contract in seconds. Doing that without compromising data protection takes a lot more: A platform built for security and governance from the ground up. It’s why Experian won the 2026 Docusign AI Innovation Champion Award for its use of Docusign Intelligent Agreement Management (IAM).

This blog outlines four areas where contract automation and AI are helping procurement teams make better decisions—and a bigger impact—across the business: intake, negotiations, obligation management and contract analysis.

AI may dominate business conversations today, but the key lesson from Docusign Momentum on Tour in Boston was clear: The highest ROI comes from fixing agreement friction before deploying AI.

New AI and agentic capabilities have launched in Docusign to automate complex, multi-step contract workflows, powered by Docusign Iris. By combining deep agreement context, enterprise-ready governance, and cross-platform orchestration, this release equips teams with a conversational AI assistant, customizable agents, and dynamic portfolio analysis tools to automate repetitive tasks so teams can focus on higher-value work.