Docusign and ICF are driving the next chapter of government modernization, using end-to-end automation and AI to eliminate manual processes and connect data. With Intelligent Agreement Management (IAM), public sector agencies can unlock hidden efficiencies, move beyond mere digitization, and build a unified digital ecosystem for faster, smarter, and more personalized citizen services.

Docusign ID Verification for IAL2 Compliance helps organizations integrate federally recognized identity proofing into their digital agreement workflows, including SBA loan applications, patient forms, and automotive eTitle transfers.

New fraud verification capabilities let you validate whether a Docusign email is legitimate or an impersonation.

By combining advanced threat intelligence, security testing, and rapid-response programs, we continuously strengthen Docusign’s defenses to keep customers and their agreements safe in an ever-evolving digital landscape.

The Docusign Intelligent Agreement Management (IAM) platform will soon be available in ChatGPT, enabling users and AI agents to create, sign, and manage contracts in a seamless experience.

Accelerate the sales process with contract templates that use preapproved language and include contact-specific details from a CRM, such as Salesforce, Microsoft Dynamics, or Oracle NetSuite. Empower sales team members to stay in the tools where they work, minimizing context switching and copy-paste errors.