DocuSign Products, An Overview

DocuSign eSignature is the world’s number one way to sign documents electronically.

But did you know that DocuSign also offers the DocuSign Agreement Cloud, a suite of applications and integrations for automating and connecting the entire agreement process? This includes more than a dozen applications for electronic signature, document generation, contract lifecycle management, clickwrap agreements, guided forms, and more.

DocuSign also has 350+ pre-built integrations with other applications, such as Salesforce, Microsoft, SAP, Google, Oracle, Box, and Workday. 

And DocuSign APIs allow developers to connect and extend electronic signature and other solutions with tools their organization already uses.

Keep reading for a full overview of the following DocuSign products:

  • Electronic Signature
  • Contract Lifecycle Management
  • Document Generation
  • Contract Negotiation
  • Contract Analytics
  • Payments
  • Guided Forms
  • Clickwraps
  • Electronic Notarization

Electronic Signature  

An electronic signature is a symbol or other data in digital format that is attached to an electronic document and applied or adopted by a person with an intent to sign. Most often, e-signatures take the form of an image of a physical signature.

Customers use electronic signatures for non-disclosure agreements (NDAs), master service agreements (MSAs), purchase orders, vendor agreements, internal compliance forms, employment offer letters, W-4 and I-9 forms, and more.

Electronic signatures are legal and binding for most businesses and transactions. DocuSign electronic signatures can help you comply with the Electronic Signatures in Global and National Commerce (ESIGN) Act and the Uniform Electronic Transactions Act (UETA) in the United States. They can also help support compliance with the eIDAS act in the UK and European Union.

Contract Lifecycle Management 

While eSignature helps streamline the execution of a contract, the process before and after signature also involves manual processes that can benefit from digital transformation. Contract lifecycle management (CLM) refers to applications used for managing contracts from initiation through ongoing management and eventual renewal or termination. DocuSign CLM allows organizations to streamline the entire contract lifecycle, with seamless document generation, automated contract workflows and a centralized repository so all contracts are stored in the same place. 

DocuSign CLM can help organizations:

  • Design and automate complex agreement processes to preventi delays from bottlenecks and manual handoffs. 
  • Expedite document preparation with a library of approved clauses and fallback options.
  • Track changes as documents pass from one recipient to the next throughout the negotiation.
  • Utilize flexible, configurable workflow tools and templates to automate complex routing processes for approvals, editing, and signature.. 
  • Save time searching for documents with a centralized searchable repository for storage and organization.

Integrations with other business platforms allow you to import and populate data in your contracts, generate agreements and kick off workflows. 

Document Generation 

Manually generating agreements for signature typically involves working across multiple systems and internal departments which is time consuming, slows down deals and introduces the opportunity for error. Copying and pasting data from paper or a separate software platform results in agreements that require additional formatting prior to being considered customer ready. 

DocuSign Gen for Salesforce allows sales teams to automatically generate agreements from Salesforce and sign them in DocuSign eSignature for a seamless end-to-end agreement experience. DocuSign Gen for Salesforce helps set up business rules to automatically include or exclude contract content based on deal size, product selection, country or other Salesforce data, so sales reps don’t have to figure out the right version of the contract to send.

Contract Negotiation 

DocuSign Negotiate for Salesforce accelerates the generation, negotiation and approval of customized agreements from Salesforce. Negotiate makes it possible to seamlessly insert Salesforce customer, product and pricing data based on business rules. Sales reps can collaborate more efficiently with all parties that need to review and approve contract terms while maintaining version control and centralizing document activity. Negotiate also integrates with eSignature, so you can automate the entire agreement process, increasing sales productivity, reducing business risk and accelerating the sales cycle. 

Contract Analytics

As businesses grow, so does the complexity of managing a portfolio of agreements. Limited visibility into agreements means exposure to risk, missing out on hidden opportunities, and the persistent challenge of answering legal and business questions in a timely fashion. Contract analytics powered by AI can dramatically accelerate contract search and review. 

DocuSign Insight provides powerful AI-driven analysis of agreements to help you analyze existing contracts to uncover organizational risks, obligations and opportunities. Insight enables teams to search agreements across the enterprise and leverage automated extraction policies to identify the clauses and terms needed to review. Insight’s customizable “views” provide side-by-side comparisons of key terms across selected agreements to quickly spot inconsistencies and opportunities.

Newly-introduced DocuSign Analyzer allows organizations to quickly negotiate agreements with the power of advanced contract analytics. Analyzer streamlines contract review and negotiation by delivering automated analysis of inbound contracts to help manage risk. With AI-based insights, Analyzer helps teams gain a clear understanding of what they’re being asked to sign — before it’s too late to negotiate a better agreement.

Capture consent, payments and more

DocuSign offers additional products that can help organizations save time, reduce costs, and improve customer experience. 

DocuSign Payments allows you to collect and process payments during the signing process. DocuSign supports major payment gateways including Stripe, Braintree and Authorize.net to give signers the ability to make payments with any major credit or debit card, Apple Pay, Android Pay and ACH (bank account). 

DocuSign Click is an easy-to-use, simple-to-deploy clickwrap solution that lets you capture customer consent to standard terms with a single click. Click allows you to securely and centrally store, search and manage clickwraps with a complete audit trail.

DocuSign offers a range of methods to verify the identity of signers beyond just clicking on an emailed link. DocuSign Identify options include SMS, phone, access code, knowledge-based authentication (KBA) and DocuSign ID Verification. ID Verification enables customers to securely verify signers’ identities prior to accessing an agreement, for those agreements such as opening a bank account or signing new hire paperwork that require photo identification or another type of government ID. 

Notaries in select jurisdictions can use DocuSign eNotary to electronically witness and authenticate the execution of documents during an in person meeting. You can select “Sign with Notary” in DocuSign eSignature to give the signer and notary instructions to complete the in-person electronic notarization.  

If your business needs to collect information from customers or applicants for services, you can improve the customer experience and reduce errors by offering a step-by-step form with DocuSign Guided Forms powered by SmartIQ. You can customize the form to only ask relevant questions based on prior answers, and the answers are automatically inserted into a signature-ready agreement in DocuSign eSignature.

Industry-specific products like Rooms for Real Estate let buyers and sellers close home sales digitally. Rooms for Mortgage offers similar functionality for lenders and borrowers. And DocuSign life sciences modules can help pharmaceutical and medical device companies simplify compliance with the FDA 21 CFR Part 11 requirements for electronic signature. 

Learn more about DocuSign Products and the DocuSign Agreement Cloud.

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