Introducing Agentic Contract Workflows for In-House Legal Teams

Every business runs on agreements, but in many organizations that work is still scattered across emails, PDFs, and disconnected tools. As a result, contract data is locked inside static documents, disconnected from where work happens. Legal teams are forced to manually search for insights inside contracts and painfully coordinate next steps across teams like sales, procurement, HR, and finance.

Today we’re announcing a new set of AI-powered capabilities and strategic partnerships designed for in-house legal teams. With the introduction of a contract assistant and agents, we’re expanding our Intelligent Agreement Management (IAM) platform to serve as the system of action for legal professionals and the teams they support.

Docusign IAM brings the entire agreement lifecycle into one platform – from creation and approvals to negotiation and management – transforming agreements into strategic assets that drive business decisions. With agents grounded in real agreement context, teams can analyze, redline, and take action, whether through a chat experience or automation running in the background.

In our CEO Allan Thygesen’s words: “Legal teams aren’t just reviewing contracts, they’re helping businesses move forward. What Docusign brings to legal AI is dynamic context across agreements, combined with intelligent workflows, that know how to act on that context. That’s what allows teams to work faster, reduce risk, and focus on more strategic work.”

Docusign Iris assistant and agents for end-to-end agreement workflows

With a new assistant and agents powered by Iris, Docusign’s agreement-tuned AI engine, businesses can now move from insight to execution. The agents can triage, review, and move agreements to closing – using the full context of past negotiations, accepted terms, and company policies to recommend and take the next steps across the workflow. Legal teams will be able to:

• Analyze, redline, and collaborate on agreements through an intelligent, context-aware conversational AI experience that grounds answers with citations.

• Use agents to automate agreement processes by invoking them from chat or deploying them to run autonomously in the background 24/7.

• Leverage an agentic engine grounded in real agreement context including past negotiations, positions, and company policies.

• Build and test agents for agreement automation and standardization in a new custom workspace – Agent Studio.

• Automate end-to-end agreement workflows while maintaining human oversight and control where it’s needed.

Agreements are no longer static records. They actively move work forward across the business. A recent report from Deloitte found that organizations using agentic workflows with an end-to-end agreement platform are seeing nearly 30% higher ROI than those that do not.

A connected legal AI ecosystem

We're also partnering with legal AI platforms with deep domain expertise, including Harvey, Legora, and CoCounsel Legal by Thomson Reuters. Legal teams rely on specialized tools, but those tools need to seamlessly connect to contracting workflows across sales, procurement, HR, and finance. Docusign IAM’s open platform makes this possible, bringing these tools into one connected system where legal work – like research, document analysis, and agreement negotiation  – translates directly into business impact.

As an open platform, Docusign extends its capabilities across the enterprise through MCP, allowing AI systems and agents, such as Anthropic, OpenAI, Salesforce, and Slack, to securely connect to Docusign services and manage contracts within the tools teams already use.

Modern agreement management for how legal teams work

Legal teams today expect to ask questions, get clear answers, and take action in one place, but most AI tools still sit outside the systems where agreements are created and managed. Docusign IAM closes the gap by embedding AI and agents directly into agreement workflows in a single, end-to-end platform, so legal teams can review, negotiate, and move agreements forward in minutes, not hours. As Docusign evolves from e-signature to a system of record, and now to a system of action, IAM gives organizations the speed, consistency, and control to execute agreements across the entire business.

The Docusign Iris assistant and agents are coming soon. Join us at Momentum in New York on May 20–21 to see what’s next for agreement management, and follow Docusign on LinkedIn opens in a new tab and Instagram opens in a new tab for updates.

Developers can explore how these integrations work in practice in this guide.