Docusign Named a Leader in 2023 Gartner® Magic Quadrant™ for Contract Life Cycle Management

We are thrilled to announce that Docusign has been named a Leader in the 2023 Gartner Magic Quadrant for Contract Life Cycle Management. This is the fourth year in a row that Docusign has been identified as a Leader by Gartner, and we are pleased to be recognized for our completeness of vision and ability to execute.

Docusign is redefining an end-to-end agreement process that’s smarter, easier and more trusted, which in turn drives better business results. We built Docusign CLM to help customers automate and standardize the contract process to reduce the cost of contracting, mitigate risk and drive growth with better customer experiences.

In its assessment, Gartner evaluated CLM vendors based on their Ability to Execute and Completeness of Vision and Docusign was positioned highest among all vendors on the Ability to Execute axis. Of the 16 vendors evaluated, Docusign was named a Leader.

Gartner Magic Quadrant for Contract Lifecycle Management 2023

Docusign CLM offerings/capabilities include:

  • Continued innovation in the contract management space and a deep understanding of evolving customer needs and challenges 
  • Robust Salesforce functionality: Docusign’s co-development with the Salesforce product team allows customers to leverage data from any Salesforce object and receive real-time agreement updates in Slack
  • Market leader: Docusign is the largest CLM vendor with a full suite of solutions catering to every segment of the market.

Gartner defines contract life cycle management (CLM) software as “a solution that proactively manages contracts from the initiation stage through the award, compliance and renewal stages.“

According to Gartner, “Using these solutions helps mitigate organizational risk by enabling regulatory and policy compliance, providing governance over what is signed and with whom, and role-based access to terms and obligations with third parties. CLM solutions drive visibility, consistency and efficiency in the contracting process across an enterprise. Implementing CLM can lead to significant improvements in revenue management, cost savings and efficiency.”

Gartner recommends “the most progressive approach to CLM is to adopt it as part of an enterprisewide strategy that considers the interdependencies among contracts, business processes, operational and financial results, and that indicates a high level of maturity.” 1

To learn more about why we were recognized by Gartner, a complimentary copy is available for download here.

1Gartner, Inc. 2023 Magic Quadrant for Contract Life Cycle Management, Kaitlyn Sommers, Lynne Phelan, Kerrie McDonald, 18 October 2023.

Docusign was recognized as Docusign (SpringCM) in the 2020 report.

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Dmitri Krakovsky
Chief Product Officer