Docusign Named a Leader in the 2026 IDC MarketScape for Worldwide Contract Life-Cycle Management Software for Corporate Legal

We’re excited to announce that Docusign has been named a Leader in the IDC MarketScape Worldwide Contract Life-Cycle Management Software for Corporate Legal, 2026-2027 (Doc #US54117526, November 2026). 

The Docusign IAM platform helps legal teams create, review, sign, and manage contracts while connecting their work with sales, procurement, HR, and other business functions. Docusign helps organizations understand what’s in their contracts and act on those insights, helping over 1.9 million businesses worldwide accelerate deals, reduce risk, and maximize productivity. Powered by Iris, Docusign’s agreement AI engine, the platform combines agreement intelligence with automated workflows to move business forward.

According to the IDC MarketScape report, “Docusign is best known as the e-signature pioneer, but the company has spent the past several years pushing well past the signature line into the full agreement life cycle. Docusign entered the CLM market through its 2018 acquisition of SpringCM and has since re-platformed that CLM onto its Intelligent Agreement Management (IAM) platform. Docusign now sells IAM as a single offering, with modules tiered to the customer's needs.”

“Enterprise legal teams need AI they can trust and workflows that adapt to the complexity of their organizations,” said Ryan O’Leary, Research Director at IDC. “Docusign combines AI grounded in sourced contract language with configurable workflows and extensive integrations, connecting legal’s specialized tools to contracting processes across the broader enterprise.”

“Legal teams are at the center of the agreements that keep business moving,” said Allan Thygesen, CEO of Docusign. “Our IAM platform brings together the context within those agreements and AI-powered workflows and agents to help legal teams turn insights into action across the business. We believe this recognition validates our investment in helping legal professionals work faster, reduce risk, and focus on strategic priorities.”

Among Docusign’s strengths, the IDC MarketScape highlighted:

• Agreement AI that is in production: “Docusign offers its clients a slideware backed up by available functionalities. The Iris AI Assistant, ready-to-deploy agents, and Agent Studio for building custom agents are all generally available today. Every AI answer comes with citations that link to the exact language in the source agreement, which is table stakes for lawyers who need to trust the output.”

• Integration and platform breadth: “Docusign has over 1,100 integrations, with deep, co-developed connectors for Salesforce and SAP Ariba plus native connections to Coupa, Workday, and NetSuite. Docusign has also embraced the agentic ecosystem. Its MCP server lets users search agreements, check status, and trigger workflows from AI assistants like Claude and Gemini.”

• Customization and value: “Docusign CLM is highly customizable. Customer feedback indicated that organizations that treat CLM as a true enterprise system, with dedicated internal IT support, are able to continuously adapt workflows as their processes change. Customers that already use Docusign for esignature cited the seamless integration as a deciding factor, and Docusign was competitive on cost.”

A complimentary copy of the IDC MarketScape report excerpt is available here. Learn more about Docusign IAM solutions for legal.

This recognition comes alongside other recent honors, including Docusign being named one of Newsweek’s Most Trustworthy Software and Telecommunications companies in America for three years in a row and featured in Fast Company's World's Most Innovative Companies list of 2026 and Fortune's Future 50 list of companies with the greatest long-term growth prospects.