Modernizing Agreements and Business Processes for Tribal Organizations

For decades, tribal nations have relied on PDF and paper agreements, contracts, and forms to conduct business and support tribal members. Whether it’s contracts at hotels and casinos, seasonal employee agreements, telehealth/healthcare, overall purchasing, or tribal council agendas and forms, virtually all run on manual paper processes. 

Even prior to the COVID-19 pandemic, tribal nations had to contend with mountains of paperwork that slowed down their ability to provide the best possible services to members and created massive operational inefficiencies. 

As the world has transitioned to remote work, organizations have realized the opportunity to modernize agreement processes to keep businesses and services operating in a safer and more efficient manner.

Helping tribal nations to go paperless 

In June 2000, the ESIGN Act was passed, which recognized electronic signatures as a valid form of expression of assent that is equivalent to a written signature.

Today more than 1,300 federal, state ,local, and tribal government agencies in all 50 states use DocuSign electronic signatures to process electronic forms, applications and manage correspondence. The adoption of electronic signatures became the foundation for government agencies to explore a more digital citizen experience. 

A digital experience in three steps

The first step is to find the right electronic signature provider that can set you up for greater success at every milestone down the road – and for greater efficiencies across your entire agreement process, not just at the moment of signing.

It’s best to choose a solution that tribal organization members and employees already know and trust to lower your cost of supporting adoption. Along the same lines, it’s best to choose a solution that easily integrates with your existing business applications.

The second step is to ensure that the e-signature provider can help prioritize modernization efforts for optimal efficiency and member experience. At a minimum, digitize paper-only forms, but the goal should be to make every form digitally fillable, signable and searchable from nearly any mobile device.

The third step is to modernize the tribal nation’s entire system of agreement. This includes all the people, processes and technologies involved in the entire agreement process – from preparing, negotiating and signing documents to acting on terms and managing completed agreements.

For tribal nations that interface with the federal government and federal data, it is also important to choose a partner that is FedRAMP authorized to meet today’s federal standards for data security.

CARES Act funding for tribal nations

 With the CARES Act providing $8 billion in financial assistance to tribal governments, now is the ideal time to explore ways to modernize your entire system of agreement. In addition, with the federal fiscal calendar year starting on October 1st, tribal nations now have the opportunity to develop the plans and procurement strategies for modernizing and streamlining all agreements.

As tribal nations continue to enhance their overall operations, the ability to modernize all agreements and business processes will help to further their missions of advancing the quality of life, and promoting economic opportunities, for all of their members.

To learn more, watch our on-demand webinar Agreement Cloud Expert Series: eSignature for Tribal Organizations.

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