Chairman & CEO
Keith Krach has a long history of technology leadership, starting with being GM's youngest-ever vice president at the age of 26 after earning his B.S. degree in industrial engineering from Purdue University and MBA from Harvard University. After 10 years with GM, Keith joined the founding team of Rasna Corporation. Keith helped lead Rasna to be recognized as #3 on the Inc. 100 list of Fastest-Growing Companies. The company was sold in 1995 to Parametric Technologies for $500 million.
Keith co-founded Ariba in 1996, serving as CEO and chairman of the board for seven years. Keith took Ariba public, achieving a market capitalization of $34 billion. Ernst & Young named Keith the 2000 National Entrepreneur of the Year, the same year in which he was honored at the World Economic Forum with the Technology Pioneer Award. Following Ariba, Keith founded 3Points, an investment holdings firm, where he was CEO. He has served as an executive and a member of the board of directors for numerous companies. Keith is currently the chairman of the board of Angie's List and chairman of the board of trustees at Purdue University.
Chief Operating Officer
As Chief Operating Officer, Gordon leads DocuSign's global marketing, product development, product management, engineering and operations teams to success in serving DocuSign customers.
Gordon has more than twenty-five years of general management and operations experience across enterprise software, mobile, cloud and networking infrastructure. He joined DocuSign after nine years with Citrix where he managed their largest division and transformed the company from a single product to multiple businesses while growing the company from hundreds of millions to more than $2.5B in revenue. During this time with Citrix, Gordon helped drive, onboard and integrate many of their more than 40 acquisitions around the globe.
Gordon joined Citrix through their acquisition of security start-up Net6, where Gordon served as CMO and CFO. Prior, Gordon spent more than 15 years at Nortel Networks including General Management roles of their Call Center/CRM and Enterprise Wireless businesses. While he started his career at Nortel as a programmer, he held leadership roles in sales, marketing, product and operations, and had the opportunity to live and work in North America, Europe and Asia. Gordon has an M.B.A. from IMD in Lausanne, Switzerland, and a B.A. from the University of Western Ontario.
Founder & Chief Strategy Officer
Tom Gonser is the founder of DocuSign and leads the company's overall strategy. A well-regarded thought leader, Tom is considered by many to be the father of electronic signatures. Prior to starting DocuSign, Tom was founder and CEO of NetUPDATE, a leading online transaction management system that handled millions of mortgage transactions yearly. NetUPDATE was recognized as one of the Pacific Northwest's 'Hot Companies' in 2001.
Prior to NetUPDATE, Tom served as senior vice president of business development at Point.com, where he led large-scale portal relationships and developed strategic partnerships, growing web traffic from a few thousand unique visits per month to more than 700,000.
Prior to working with startup companies, Tom held senior management positions at AT&T Wireless Services and McCaw Cellular Wireless Data Division. He also spent six years with Apple Computer in business development. Tom earned a BA in Economics with an emphasis in Business Systems Analysis and Design from the University of Washington.
Chief Revenue Officer
As Chief Revenue Officer, Neil is responsible for customer facing functions on a global basis, including sales, account management, business development, partnerships and solution engineering.
Neil brings 25 years of IT experience to DocuSign, most recently serving as the senior vice president of Human Capital Management for Oracle, where he led all sales and cloud professional services for Peoplesoft, JDEdwards, Taleo and Fusion HCM. Prior to Oracle’s acquisition of Taleo, Neil served as the executive vice president of Worldwide Field Operations and chief customer officer, where he was responsible for global sales, sales operations, customer success,global alliances and business transformation.
Neil spent the majority of his career with IBM, most recently Neil served as vp and general manager of IBM Software Group for Asia Pacific and Japan based in Singapore. His prior positions at IBM include more than three years as vp of the UK and Ireland, and five years managing the companies emerging markets in the Middle East, Africa and Central Europe.
Chief Financial Officer
Mike Dinsdale joined DocuSign as chief financial officer in May 2010. Mike's broad experience is highlighted by a proven track record of driving organizations to hyper growth.
Most recently, he served as CFO of Lithium, a Software-as-a-Service platform and application suite provider. At Lithium, Mike raised millions in equity financing over three rounds and was also responsible for two strategic acquisitions. During his tenure Lithium's valuation increased, positioning the company as the clear leader in social CRM.
Prior to Lithium, Mike was employee #10 of Velocity11, a life sciences technology company, where he was instrumental in setting business strategy and aggressively driving revenue growth to $50M. Mike further fueled the growth of Velocity11 by dramatically increasing revenue, securing funding and playing a key role during the firm's acquisition by Agilent Technologies in 2007. Mike holds a B.E.Sc in mechanical engineering from the University of Western Ontario, an MBA from McMaster University and the designation of Chartered Financial Analyst (CFA).
Chief Marketing Officer
Dustin Grosse joined DocuSign in November 2010 as senior vice president, chief marketing and business development officer. Prior to DocuSign, Dustin led Microsoft's Field (SMSG) Readiness, a group focused on improving how Microsoft sells, markets and offers service to customers and partners. Dustin also jump-started Microsoft's Office Unified Communications Group (UCG) as sales and marketing general manager.
Dustin joined Microsoft through its 2003 acquisition of Software-as-a-Service pioneer PlaceWare Web Conferencing. He led PlaceWare to become one of Silicon Valley's five fastest growing companies in 2002. Dustin has a long history of driving revenue and customer growth as a sales and marketing executive at Covad Communications, Voxeo and OnFiber.
In addition to leading technology companies, Dustin led strategy, sales, marketing and operations consulting engagements for Fortune 500 and start-up companies with McKinsey & Company. Early in his career, he served in brand management at Procter & Gamble and in corporate finance with Fluor Corporation and the Equitable Companies. Dustin earned an MBA from Yale's School of Management and a BS in Economics from the University of California.
Chief Legal Officer & Vice President of Legal and Corporate Affairs
Ken Moyle joined DocuSign in 2006 and serves as DocuSign's Chief Legal Officer and Vice President of Legal and Corporate Affairs. Ken brings more than 20 years of experience to his role at DocuSign. Equally comfortable in the court room and the board room, Ken's background positions him well to advise DocuSign leadership in business opportunities, while ensuring that DocuSign and its products are ahead of government and regulatory trends, so that customers can DocuSign in confidence.
Ken represents DocuSign on the board of directors of the Washington, D.C.-based Electronic Signatures and Records Association (ESRA) and is chairman of ESRA's Public Policy Committee. Ken frequently advises government agencies, lawmakers and industry executives on electronic signatures and records.
Prior to DocuSign, Ken served as general counsel and secretary at Insightful Corporation, corporate counsel at Askme Corporation and held a variety of advisory roles at Onyx Software. Ken was also principal of CTI TeleBusiness Solutions. Ken holds a JD from the University of Washington. He is a member of the Washington Bar Association and is admitted to practice before the Supreme Court of the United States.
Chief Product Officer
Matt Malden joined DocuSign as chief product officer in December 2012. Matt brings over 20 years of experience in building market-leading products for high-growth companies. Prior to DocuSign Matt Malden was the founder and CEO of Yield Software, a venture-backed, cloud-based software provider, that was acquired by Autonomy Corporation.
Before Yield Software, Matt spent nine years at Siebel Systems as Vice President and General Manager, Products. He led the company’s largest product division, managing all call center and customer service products. In addition, he headed up a joint development organization working with Microsoft and IBM in building a next-generation, service-oriented software platform. Matt began his career in software development at Oracle Corporation and in financial and strategic planning at Pacific Telesis Group.
He holds numerous patents in the areas of user interface design, online advertising, computer telephony integration, call scripting, and advanced queuing and routing algorithms. Matt earned a BS in Computer Science and Economics from the University of Michigan and an MBA from The Wharton School at the University of Pennsylvania.
Chief Technology Officer
Grant Peterson came to DocuSign as chief technology officer in November 2007. Prior to joining DocuSign, he was vice president of product development for LexisNexis where he grew sales for a number of products from $6 million in 2000 to $145 million in 2007.
Prior to LexisNexis, Grant was the director of product development for Primus Knowledge Solutions. As a member of the management team, Grant positioned Primus as the leader in the support resolution space and the preferred vendor by the world's leading technology companies. Primus experienced a successful IPO in 1999 achieving a total market cap of $1.2B.
Earlier in his career, Grant was a software architect and development manager at Halliburton Geophysical Services, where he designed and implemented the Halliburton Interactive Seismic Processing system, and served as a senior software engineer for Sierra Geophysics, Inc., which was acquired by Halliburton in 1989. Grant holds an eMBA from the Stanford Graduate School of Business.
Chief Information Security Officer
Tom joined DocuSign as the Chief Information Security Officer (CISO) in June 2013. Tom brings more than 15 years of experience in information and physical security.
Most recently, Tom served as the Deputy CISO for JPMorgan Chase where he led cyber-security, fraud prevention and protective intelligence for the firm. Prior to his role at JPMorgan Chase, Tom was the Head of Risk Assessments and Director of Fraud Control for Visa. During Tom’s time at Visa he helped to launch the Payment Card Industry Security Standards Council (PCI SSC) and remained on The PCI SSC board of advisors during his time at JPMorgan Chase.
Tom also was a Special Agent with the United States Secret Service, where he established the San Francisco Electronic Crimes Task Force and was responsible for identifying, apprehending and successfully extraditing leaders of a large Eastern Bloc organized crime ring. Additionally, he provided physical security for the President of the United States, the Vice President, their families, and foreign heads of state.
Tom holds a Bachelor’s Degree in Public Administration from the University Of Arizona Eller School Of Business, a Masters of Business Administration (MBA) from Thunderbird School of Global Management, a Masters in Public Administration (MPA) from Harvard University Kennedy School of Government, a CISO Certification from Carnegie Mellon University Heinz College, and an Advanced Computer Security Certification from Stanford University.
Vice President of Product Development
Robin Ducot joined DocuSign as the Vice President of Product Development in February 2012. Prior to DocuSign, she was Vice President of Engineering at Eventbrite where she built a product delivery organization from the ground up. Prior to Eventbrite, Robin served as VP of Web development at Linden Lab, where she led the user experience and web development team working on the next generation of Second Life.
Earlier in her career, Robin was VP of Web Development at Adobe Systems, where she was responsible for the Adobe Web platform (both user experience and technology), delivering all Adobe.com Web properties as well as the commerce and subscription platform behind Photoshop.com and Acrobat.com. She was also the VP of Web development at Macromedia, and held a variety of user experience and technology roles at Reuters and AT&T. Ducot received her BS in Computer Science and Art History from the University of Massachusetts, Boston.
Senior Vice President Sales
Joe Fuca serves as DocuSign's senior vice president of sales. Joe brings to DocuSign more than twenty-three years of consistent success in executive sales management and strategic account sales, most recently as vice president of North American consumer sales at McAfee. Prior to joining McAfee, Joe worked as senior vice president of worldwide sales at MarketLive, and regional vice president of sales at PeopleSoft.
Joe has served in executive leadership roles in both private and public companies, building teams for multi-channel sales models as large as 250 people and $600 million in revenue. Joe holds a BA in business from California Lutheran University.
Vice President of Customer Success
Roger Erickson joined DocuSign as vice president of customer success, a function designed to ensure DocuSign consistently inspires the highest levels of customer and partner loyalty and growth. This group includes customer support, professional services and enterprise account management.
Prior to DocuSign, Roger served as senior vice president of technology solutions and services at Autonomy ZANTAZ where he managed the relationships with ZANTAZ's largest customers. During Roger's tenure, ZANTAZ built the largest private cloud archive of customer data while becoming the market leader in email archiving and electronic discovery.
Before ZANTAZ, Roger was vice president of engineering, vice president of sales and marketing, vice president of operations and ultimately CEO of Altris Software Inc., an international provider of enterprise knowledge management software systems. Roger holds an MS in Computer Engineering from the University of California, Santa Barbara.
Vice President, Organizational Development
Harry Safstrom joined DocuSign in November 2011 as Vice President of Organizational Development, a function focused on linking strategy implementation, people and organizational culture to ensure DocuSign is a focused, productive and great place to work.
This group includes Human Resources, Strategy Implementation, organizational culture and talent acquisition / development.
Prior to joining DocuSign Harry spent 12 years as CEO of a consulting company serving a wide range of clients. From 1990 – 2000 he was Global Director of Organizational / Human Resource Development at Dow AgroSciences . Prior to that Harry spent 20 years in wide range of leadership positions in Logistics, Quality and People Development within Dow Chemical. Harry served as a commissioned officer in the US Army and holds a BSBA degree in Economics from the University of Denver.