Leadership Team

Keith Krach is Chairman and CEO of DocuSign, The Global Standard for Digital Transaction Management®

Keith leads DocuSign's high performance team to empower organizations large and small to go fully digital. DocuSign's mission is to empower anyone to transact anything, anytime, anywhere, on any device — securely. The DocuSign Global Trust Network has more than 120,000 companies and more than 50 million users in 188 countries, with more than 50,000 new unique users joining every day.

Keith co-founded Ariba, serving as chairman and CEO. Keith is widely recognized as pioneering B2B Commerce and was recognized with the Technology Pioneer Award at the World Economic Forum in Davos. He was also named National Entrepreneur of the Year by Ernst & Young. Today, nearly $1 trillion of commerce is transacted through the Ariba network.

Keith started his career at GM as the youngest-ever vice president. He then joined the founding team of Rasna Corporation, which was sold to Parametric Technologies. Rasna transformed the mechanical computer-aided engineering (CAE) industry and Keith was recognized as an early pioneer within the Robotics industry.

Keith earned his B.S. degree in Engineering at Purdue University and his MBA at Harvard. He is Chairman Emeritus of the Board of Trustees at Purdue University. Keith is also the former chairman of the board at Angie’s List, former international president of Sigma Chi Fraternity, and one of the early founders and board members at XOJet.

Tom Gonser is Founder and Chief Strategy Officer at DocuSign, The Global Standard for Digital Transaction Management®

Tom founded DocuSign in 2003 with the goal of helping individuals and enterprises transact business more efficiently and securely with electronic signatures. Tom invented the cloud-based electronic signature, and has continually evolved DocuSign’s offering into a full Digital Transaction Management platform that serves all users from consumers to the largest multinational companies around the world. Before starting DocuSign, Tom was founder, president, and CEO at NetUPDATE, a leading online transaction management system that handled millions of mortgage transactions yearly. Tom also founded GPSFlight, a specialty GPS Telemetry software and hardware company that developed high-end tracking technology for business and military companies.

Prior to starting his own companies, Tom spent six years at Apple Computer in the Bay Area in Enterprise, Education, and VAR Sales during the late 1980s. In 1994, Tom was recruited to McCaw Cellular to create channel programs and partnerships for the first wireless data network where the smart phone industry was born. When AT&T acquired McCaw, Tom was director of marketing and strategic alliances. Additionally, he served as director of marketing for Wildfire Communications, a company famous for the speech-driven personal electronic assistant, where he managed strategic partnerships with Microsoft, Compaq, and others.

Tom earned a BA in Economics with an emphasis in Business Systems Analysis and Design from the University of Washington. Tom believes the best way to predict the future is to invent it.

As Chief Revenue Officer, Neil is responsible for all customer-facing functions on a global basis, including customer support, sales, account management, business development, partnerships, DocuSign University, solution engineering and professional services.

Neil brings 25 years of IT experience to DocuSign, most recently serving as the senior vice president of Human Capital Management for Oracle, where he led sales and cloud professional services for Peoplesoft, JDEdwards, Taleo and Fusion HCM. Prior to Oracle’s acquisition of Taleo, Neil served as the executive vice president of worldwide field operations and chief customer officer, where he was responsible for global sales, sales operations, customer success, global alliances and business transformation.

Neil spent the majority of his career with IBM, most recently based in Singapore as VP and general manager of IBM Software Group for Asia Pacific and Japan. His prior positions at IBM include more than three years as VP of the UK and Ireland, and five years managing the company's emerging markets in the Middle East, Africa and Central Europe.

Gordon Payne serves as Chief Operating Officer at DocuSign, The Global Standard for Digital Transaction Management®

With general management and operations experience across enterprise software, mobile, cloud, and networking infrastructure, Gordon works with DocuSign’s global marketing, product development, product management, engineering, and operations teams to deliver success and best-in-class service to DocuSign customers.

Gordon joined DocuSign after almost a decade with Citrix where he managed their largest division and transformed the company from a single product to multiple businesses while growing revenue from hundreds of millions to more than $2.5B. During his time with Citrix, Gordon helped drive, onboard, and integrate many of their more than 30 acquisitions around the globe.

Gordon joined Citrix when they acquired security provider Net6. Prior to this, Gordon spent more than 15 years at Nortel Networks in various roles including General Manager of their Call Center/CRM and Enterprise Wireless businesses. Though he started as a programmer, Gordon held many leadership roles in sales, marketing, product and operations during his tenure at Nortel. Additionally, he’s had the opportunity to live, work and build businesses in multiple countries in North America, Europe and Asia.

Gordon has an MBA from IMD in Lausanne, Switzerland, and a BA from the University of Western Ontario in Canada. He loves interacting with and bringing together people from a wide range of cultures to create a more connected and caring world.

Mike Dinsdale serves as Chief Financial Officer at DocuSign, The Global Standard for Digital Transaction Management®

Mike joined the DocuSign executive team in May of 2010, bringing with him a successful track record of guiding companies in hyper-growth. Since onboarding, Mike has been instrumental in driving DocuSign’s rapid global expansion, playing an integral role both in guiding strategy and securing late-stage funding from international investors. Mike came to DocuSign following his role as CFO at Lithium Technologies, a SaaS platform and application suite provider. At Lithium, Mike raised millions in equity financing over three rounds and was also responsible for two strategic acquisitions, including the acquisition of Scout Labs. During his tenure, Lithium’s valuation increased, positioning the company as the clear leader in social CRM.

Prior to Lithium, Mike was employee #10 and CFO of Velocity11, a life sciences technology company. There, he was a critical player in setting business strategy and aggressively driving revenue growth to $50MM. Mike further fueled Velocity11’s growth by dramatically increasing revenue, securing funding, and playing a key role during the firm's acquisition by Agilent Technologies in 2007.

Mike holds a B.E.Sc in Mechanical Engineering from the University of Western Ontario, an MBA from McMaster University, as well as the designation Chartered Financial Analyst (CFA). He’s an avid tech nerd and is fascinated by how new devices and technologies act to shape our ever-changing world.

Reggie Davis serves as General Counsel and Chief Legal Officer at DocuSign, The Global Standard for Digital Transaction Management®

Reggie leads DocuSign’s award-winning legal team in driving acceptance and adoption of digital signatures and transactions across business, industry, and the public sector.

Prior to joining DocuSign, Reggie served as general counsel and EVP at Zynga where he helped manage hyper-growth from 114 to 3,600 employees, successfully brokered 48 acquisitions that led to the expansion of 32 offices worldwide, and oversaw the third largest technology IPO in Silicon Valley history. In 2012, Reggie’s team was named “Most Innovative Legal Team” by Inside Counsel Magazine, and the Silicon Valley Business Journal honored Reggie as “General Counsel of the Year.”

Before Zynga, Reggie spent 9 years at Yahoo! where he served as vice president, network quality and operations, and associate general counsel managing Litigation and Security for the company. Prior to Yahoo!, Reggie was a partner at Hancock Rothert & Bunshoft (now known as Duane Morris) where he litigated cases in contract, patent, and insurance matters.

Reggie received his JD from Tulane School of Law and his AB with Honors in European History and Sociology from Harvard University. Reggie joined DocuSign after taking a year off from work, during which he backpacked around the world with his wife Rebecca and their four sons. The highlights of this adventure were wrestling tigers and riding elephants in Cambodia, Laos and Thailand.

Dean Neese is Vice President of Strategy and Corporate Development at DocuSign, The Global Standard for Digital Transaction Management®

In this role, Dean leads DocuSign’s M&A process, strategic planning, specific growth initiatives, and supports the CEO with stakeholder relations. Dean brings over 20 years of consulting and executive experience helping companies define and deliver accelerated growth. In his last executive role, Dean served as chief executive of an educational software company, Smarterville, and led the sale of the company. Prior to that, Dean served as VP corporate strategy and corporate development for Mead Johnson Nutrition during their IPO in 2009. While at Mead Johnson Nutrition, he established a new strategic planning process, defined the long-term growth strategy for the company, and originated and closed a JV in the Middle East.

Previously, Dean held consultant roles with McKinsey & Co. and Marakon Associates where pursued technology assignments and worked with several notable companies including IBM, British Telecom, Lucent, Boeing’ s Space & Communications, and Packard Bell.

Dean received his BA from Princeton University and MBA from Harvard.

Roger Erickson serves as Vice President of Customer Success at DocuSign, The Global Standard for Digital Transaction Management®

Roger leads the customer support, professional services, and enterprise account management teams to ensure that DocuSign consistently inspires the highest levels of success, loyalty and growth among customers and partners. Roger joined DocuSign following his role as senior vice president of technology solutions and services at Autonomy ZANTAZ where he managed relationships with ZANTAZ's largest customers. During Roger's tenure, ZANTAZ built the largest private cloud archive of customer data and became the market leader in email archiving and electronic discovery.

Prior to ZANTAZ, Roger served as CEO at Altris Software Inc., an international provider of enterprise knowledge management software systems. Before he was CEO, Roger held a variety of positions at Altris including vice president of engineering, vice president of sales and marketing, and vice president of operations.

Roger received his BA in Math from Westmont College and holds an MS in Computer Engineering from the University of California, Santa Barbara.

Glenn Griffin serves as Vice President of Business Development and Channels at DocuSign, The Global Standard for Digital Transaction Management®

Glenn leads DocuSign’s business development strategy, cultivating value for current and future customers by expanding and deepening DocuSign’s partner ecosystem, engaging new and developing markets, and growing the DocuSign Global Trust Network as the company expands worldwide.

Prior to DocuSign, Glenn worked at NetSuite where he was responsible for the company’s Corporate Development, Strategic Alliances, and Global Systems Integrators (GSI) partners. During his time at NetSuite, Glenn managed a worldwide team, overseeing partner management, executive relationships, and service deliverables.

Before joining NetSuite, Glenn was Managing Director at the NASDAQ Stock Market where he consulted companies in healthcare and technology on public listings. Glenn has also held leadership roles including VP Business Development, Director of Strategic Accounts, and Global Account Manager at large and startup software companies including Oracle, Siebel, and Activesky.

Glenn received his BA in History and Pre-Law from the University of the Pacific, and he enjoys traveling abroad.

Robin Joy serves as VP of the Web and Mobile Business at DocuSign, The Global Standard for Digital Transaction Management®

Robin leads DocuSign’s web and mobile business, and is focused on making it easy for professionals and small businesses to try and buy DocuSign online. Robin joined DocuSign in 2012 following a role as Vice President of Marketing at Caring.com, where she grew subscribers by 400% and increased monthly unique visitors by 220% to 1.7 million.

Robin has served in leadership positions in marketing, strategy, and general management at numerous technology and consumer-focused companies, including AltaVista, Clorox, Intuit, and Odwalla. From 2004-2009, Robin led marketing and drove revenue for QuickBooks, the #1 best-selling small business financial software.

Robin graduated cum laude from Dartmouth College and earned her MBA from Stanford University. She was awarded a Rotary Scholarship to the University of Melbourne where she received an MA with honors in Women’s Studies. Robin serves on the Board of Directors for Full Circle Fund, an engaged philanthropy driving lasting social change in the Bay Area. Additionally, Robin is a passionate traveler, having travelled to 53 countries.

Chris McClain is Head of Global Enterprise Sales for DocuSign responsible for overall operations, strategy and sales for DocuSign’s Enterprise Customers including the key Industry teams of Financial Services, Insurance and Healthcare.

Prior to DocuSign, Chris was executive vice president of americas strategic industries, responsible for the overall business operations, strategy and sales for SAP’s key industry teams of Financial Services, Retail and Regulated Industries encompassing Utilities, Federal Government, State and Local Government, Higher Education, and Healthcare.

During his career at SAP since 2004, Chris has held numerous senior sales and management positions, including executive vice president (EVP), Global Mobile Sales and Solutions, responsible for driving revenue and customer success of SAP’s Mobile solutions worldwide; EVP of the Premier Customer Network in SAP EMEA (Europe, Middle East, Africa), successfully selling to, servicing, and co-innovating with the region’s most elite customers. He was also EVP of Global Strategic Accounts for SAP America, where he directed all customer-facing activity for the most strategic US accounts.

Prior to joining SAP, Chris worked for well-known companies like Siebel Systems, PeopleSoft and Oracle, in a variety of high-profile executive roles, leading their sales and operations.

Chris holds a Bachelor’s Degree in Business Administration, Management Information Systems, and Productions Operations Management from California State University, Sacramento.

Jesper Frederiksen serves as Vice President and General Manager of Europe, Middle East and Africa (EMEA) at DocuSign, The Global Standard for Digital Transaction Management®

With a more than seventeen-year history working throughout EMEA and the United States, Jesper combines his wealth of sales and management experience with his passionate belief in the inevitability of Cloud Computing to drive rapid global adoption of DocuSign in Europe, the Middle East, and Africa. Jesper’s résumé boasts a diverse list of leadership roles at a variety of both VC-backed and industry leading organizations. Immediately prior to DocuSign, Jesper was General Manager of Parallels’ where he led the company’s Europe and Northern Africa teams. Previously, he served as VP of EMEA for Symantec.cloud where he led Symantec’s .Cloud business unit through an integration phase with the core Symantec business across EMEA.

Jesper also served as VP of worldwide sales at Clearswift, Head of Enterprise Sales for EMEA at Google following Google’s acquisition of Postini in 2007, UK sales manager of the KVS Business Unit at Symantec, and Regional Director at NetIQ, a global enterprise software company that specializes in IT process automation, systems management, security, operations, and identity and access.

Jesper completed the HD program and studied sales and marketing at Aalborg Universitet in Denmark. He received his MBA in 2004 from the Scandinavian International Management Institute. Jesper’s interests include technology, economics, Angel investing, golfing, and running.

Drew Kelton serves as Vice President and Managing Director of APAC at DocuSign, The Global Standard for Digital Transaction Management ®

Drew manages DocuSign’s expansion, penetration, and adoption in the Asia-Pacific region. Drew brings more than 30 years of international operations leadership at blue chip technology and telecommunications companies to his role at DocuSign. His vast international experience includes posts in Australia, Central Europe, India, the United Kingdom, and the United States.

Prior to DocuSign, Drew was Executive Vice President of T-Mobile USA’s Business Markets division where he led the “uncarrier revolution” and turn around effort for business and enterprise customers. He also held senior leadership roles at telecommunications companies Bharti Airtel and Telstra Corporation, the largest mobile operators in Southeast Asia and Australia, respectively.

Between 1992 and 1998, Drew was Founding CEO at Saturn Global Network, one of the first extranet providers for private global financial markets. After five consecutive years of growth, Drew shepherded Saturn Global Network’s successful merger with IXNET and remained on IXNET’s executive management team through the company’s IPO in 1999 and its acquisition in 2000 by Global Crossing for $2.8B.

Drew received his BS degree in Electrical and Electronic Engineering from the University of Western Scotland. Drew lives with his wife and two daughters and enjoys travel, theater, golf, and the arts.

Marcos Nader serves as Vice President and Managing Director of DocYouSign Brazil (formerly Comprova.com), the Latin American hub for DocuSign, The Global Standard for Digital Transaction Management®

With more than 18 years experience in the technology and financial markets, Marcos leads the expansion of DocuSign’s Digital Transaction Management platform into Latin America.

Prior to DocuSign, Marcos served as CEO at Comprova.com, Brazil’s leading digital signature platform and certificate authority. Marcos founded Comprova in 2002, and over the course of his 12-year tenure as CEO, he led the company from its nascence to its status as Brazil’s most trusted digital signature provider and certificate authority across a variety of industries. Marcos accepted his current role after the acquisition of Comprova by DocuSign in 2014.

Before founding Comprova, Marcos was director of marketing at Mercado Electrônico S.A., a LatAm company that specializes in providing technology solutions and services to companies in the Supply Chain and Purchasing industries. Prior to Mercado Electrônico, Marcos worked at Banco Nacional.

Marcos graduated with a degree in Economics from São Paulo’s Fundação Armando Álvares Penteado (FAAP) in 1999. In addition to his present role at DocuSign, Marcos serves as a member on São Paulo’s State Board of Foreign Trade.

Loren Alhadeff is Vice President of Global Commercial Sales at DocuSign, The Global Standard for Digital Transaction Management®

Loren joined the DocuSign team in 2008 bringing with him a breadth of executive sales leadership and operations experience. During his time at DocuSign, Loren has designed and built the company’s direct sales team and is responsible for driving growth and customer success for the SMB and Commercial organization. He is widely credited for growing the sales organization into one of the most respected teams in the industry today.

Prior to joining DocuSign, Loren built and led sales and account management functions at Onvia, a cloud-computing leader specializing in delivering data, business intelligence, and analytics tools to the public sector.

Loren holds Bachelor’s Degree from Occidental College and remains active with several universities where he has built formalized business internship programs to help inspire tomorrow’s leaders.

Grant Peterson serves as Chief Technology Officer at DocuSign, The Global Standard for Digital Transaction Management®

Before joining DocuSign, Grant was Vice President of Product Development at LexisNexis, a provider of computer-assisted legal research and risk solutions services. During his time at LexisNexis, Grant was responsible for growing sales for a number of products from $6MM in 2000 to $145MM in 2007.

Previously, Grant was the Director of Product Development for Primus Knowledge Solutions. As a member of the management team, Grant positioned Primus as the leader in the support resolution space and the preferred vendor by the world's leading technology companies. Primus experienced a successful IPO in 1999 achieving a total market cap of $1.2B.

Earlier in his career, Grant was a software architect and development manager at Halliburton Geophysical Services, where he designed and implemented the Halliburton Interactive Seismic Processing system, and served as a senior software engineer for Sierra Geophysics, Inc., which was acquired by Halliburton in 1989. Grant holds an eMBA from the Stanford Graduate School of Business. Grant enjoys mountaineering, rock climbing, search and rescue, and spending time with his kids.

Robin Ducot serves as Vice President of Product Development at DocuSign, The Global Standard for Digital Transaction Management®

Robin brings a long history of building high-caliber teams to her role at DocuSign where she is responsible for leading and coaching the product development team via scrum-based methodologies to deliver fast, high quality innovation at scale. Prior to DocuSign, Robin was Vice President of Engineering at Eventbrite where she built a product delivery organization from the ground up. Before this, she served as Vice President of Web Development at Linden Lab where she led the user experience and web development team working on the next generation of Second Life.

Earlier in her career, Robin was Vice President of Web Development at Adobe Systems where she was responsible for the Adobe Web platform (both user experience and technology), delivering all Adobe.com Web properties as well as the commerce and subscription platform behind Photoshop.com and Acrobat.com. She also served as Vice President of Web Development at Macromedia, and held a variety of user experience and technology roles at Reuters and AT&T.

Robin received her BS in Computer Science and Art History from the University of Massachusetts, Boston. Additionally, she received a Certificate in Entrepreneurship from Stanford’s Executive Program.

Matt Malden serves as Chief Product Officer at DocuSign, The Global Standard for Digital Transaction Management®

Matt joined DocuSign in December of 2012. Matt leads DocuSign’s Product Development team to deliver user-friendly enterprise and consumer products that prioritize design and usability so customers can quickly and easily transact anything, anytime, anywhere, on any device – securely – on the DocuSign Global Trust Network.

Prior to joining DocuSign, Matt was founder and CEO at Yield Software, a company that specialized in delivering software products to optimize and improve online advertising effectiveness. Matt led Yield from inception to financing and ultimately acquisition by Autonomy Corporation in 2011.

Before Yield, Matt served as VP and general manager of products at Siebel Systems for nine years, overseeing a $1B business unit. In addition, he led a joint development organization working with Microsoft and IBM to build a next-generation, service-oriented software platform. Matt began his career in software development at Oracle Corporation and in financial and strategic planning at Pacific Telesis Group.

Matt holds numerous patents in the areas of user interface design, online advertising, computer telephony integration, call scripting, and advanced queuing and routing algorithms. He earned a BS in Computer Science and Economics from the University of Michigan and an MBA from The Wharton School at the University of Pennsylvania. Matt plays several musical instruments and is an enthusiastic hockey and soccer player.

Tom Pageler serves as Chief Risk Officer at DocuSign, The Global Standard for Digital Transaction Management®

Prior to this role, Tom served as DocuSign’s Chief Information Security Officer bringing more than 15 years of experience in security and risk management. Tom joined DocuSign as CISO in June 2013, and brings to the position more than 15 years of experience in security and risk management. Most recently, Tom served as the Deputy CISO for JPMorgan Chase where he led cyber-security, fraud prevention, and protective intelligence. Prior to his role at JPMorgan Chase, Tom was the Head of Risk Assessments and Director of Emerging Risk and Fraud Control for Visa. While at Visa he helped to launch the Payment Card Industry Security Standards Council (PCI SSC) and remained on The PCI SSC Board of Advisors during his time at JPMorgan Chase.

Previously, Tom served a Special Agent with the U.S. Secret Service where he established the San Francisco Electronic Crimes Task Force and was responsible for identifying, apprehending, and successfully extraditing leaders of a large organized crime ring in the Eastern Bloc. Tom also provided physical security for the President of the United States, the Vice President, their families, and foreign heads of state.

Tom holds a Bachelor’s Degree in Public Administration from the University Of Arizona Eller School Of Business, a Masters of Business Administration (MBA) from Thunderbird School of Global Management, and a Masters in Public Administration (MPA) from Harvard University Kennedy School of Government. Tom also serves as a Member of the Advisory Board for Carnegie Mellon’s CISO-Executive Education and Certification Program. Tom has three boys and enjoys jamming on his guitar with his entire family.

Brad Brooks serves as Chief Marketing Officer at DocuSign, The Global Standard for Digital Transaction Management®

Brad brings more than 25 years of global business leadership experience at enterprise and consumer technology companies to his role at DocuSign. As CMO, he is responsible for directing the company’s marketing strategy, including brand, corporate communications, advertising, public and analyst relations, demand generation, and product, partner, and field marketing, along with DocuSign's presence on the web and in social channels.

Prior to DocuSign, he served as CMO and SVP of global marketing at Juniper Networks, a company with annual revenues of $5B and sales in 30 countries globally. During his time at Juniper, Brad oversaw the launch of a new global marketing campaign and grew the marketing-created pipeline by an annualized 78%.

Previously, Brad led product management and marketing with P&L responsibility as corporate vice president for Microsoft‘s multi-billion dollar Windows Consumer Business where he oversaw the launch of Windows 7 — the most successful launch in Microsoft's history. Prior to Microsoft, Brad worked at Enron and AT&T Lucent Technologies. Brad earned his B.S. from California State University and his Masters in International Management from Thunderbird School of Management.

Catherine Buan serves as Vice President of Investor Relations at DocuSign, The Global Standard for Digital Transaction Management®

With a breadth of executive experience across leading Silicon Valley firms, Catherine specializes in enabling high-growth companies to maximize valuation and to develop strategic partnerships during crucial expansion and transition periods. Catherine joined DocuSign following her role as president and board member at PhilDev, an economic development organization dedicated to developing an infrastructure of science and technology-based entrepreneurship in the Philippines. She came to PhilDev after two years as VP of investor relations at Business Objects where she managed teams in the US and Europe and rebuilt the company’s investor communication strategy, resulting in a doubling of the company’s market valuation to $4B in just 18 months.

Before Business Objects, Catherine served on the executive leadership team at Ariba where she was VP of corporate finance and investor relations. She joined Ariba pre-IPO and in addition to helping define industry standard metrics for B2B eCommerce companies and implementing Sell-side and Buy-side strategy, she led her team to be acknowledged by Barron’s Magazine with a Best In Class award for Investor Relations. Catherine joined Ariba from Oracle, at that time the second most-highly traded stock on the NASDAQ, where she served as senior director of corporate development and investor relations.

Catherine received her BA in Economics from Stanford University. She spent nine years on the Board of Directors for the Asian Pacific Fund and was Vice Chairman of the Silicon Valley American Red Cross.