DocuSign Rooms for Mortgage and Mortgage Cadence Streamline the Closing Process

After a year of remote operations and record low interest rates, the mortgage industry has advanced closer to its north star of eClosings at a faster rate than anticipated. Digital tools are increasingly gaining adoption, with 79% of recently surveyed borrowers sharing that technology played a larger role in their current closing compared to their prior one. While digitizing parts of the closing process has eased the burden of manual paperwork, lenders still encounter inefficiency and frustration when managing multiple, disconnected solutions that tackle different pieces of the problem. Ultimately, no single software vendor can solve the entirety of the mortgage puzzle, so it is pivotal for lenders to find technology partners that can evolve and support an integrated journey.

That’s why DocuSign and Mortgage Cadence are excited to introduce a new integration between DocuSign Rooms for Mortgage and the Mortgage Cadence Platform. Rooms for Mortgage offers lenders a secure, digital workspace to assemble, preview and sign closing packages while Mortgage Cadence powers high performance lending with a complete, end-to-end loan origination system. With this integration, lenders can bridge the gap between document generation and execution, creating a unified experience for all parties collaborating in the closing process.

“We’ve had a great relationship with DocuSign for almost five years, providing our lenders an integrated eSignature solution that’s supported millions of transactions,” explained Jim Rosen, VP of product management at Mortgage Cadence. “I see the Rooms offering as a natural extension of that experience, where the complexities of closing can be managed effectively, securely and confidently by all parties.”

With this integration, lenders can finalize closing documents without ever having to leave the Rooms platform. Here’s how it works:

  1. Securely log in to Mortgage Cadence from DocuSign Rooms 
  2. Search and select relevant Mortgage Cadence documents to import into Rooms
  3. Review, revise and route forms to borrowers for eSignature, leveraging prebuilt templates from Mortgage Cadence to auto-tag forms
  4. Close the loop by pushing completed documents back to Mortgage Cadence

The result is an easier and more efficient experience for lenders, title agents and notaries that preserves data security as documents move across platforms and collaborators.

“We have many joint customers who have been asking for this integration,” explained John Asermely, VP of mortgage solutions at DocuSign. “So we’re very excited to grow our partnership with Mortgage Cadence, bring this solution to market and support our customers.”

Interested in learning more? View our on-demand webinar see a demo and hear from Solarity Credit Union on how they are using this integration to save time and simplify their closings.

Written by Manas Baba, Product Marketing Manager

Manas Baba
Financial Services Industry Expert