UPDATE: Subprocessor List for Docusign Services, September 5, 2025

Dear Customer,

We are informing you that Docusign has updated the Subprocessor List for Docusign Services.

Below are the key changes:

• For Docusign Intelligent Agreement Management (IAM) Service and Related AI Add-Ons:

  • Added: Google Cloud Platform (Google, LLC) in the United States, utilizing Vertex AI: AI extractions in Navigator.

• For Docusign Service Support Suppliers:

  • Added: Coveo Software Corp. in the United Kingdom, Canada, and Australia for Customer Support bot services; in-product Support services in eSignature. 

You may object to a subprocessor by emailing privacy@docusign.com with the subject line “Subprocessor Objection,” along with your name, your company’s name, the name of the Docusign service, the name of the subprocessor, and the specific grounds for objection.

Regards,
The Docusign Team