Subprocessor list
Last updated: October 7, 2021
Scope
DocuSign uses certain platform subprocessors, as well as infrastructure suppliers and other third-party business partners, to provide services to its customers. Business partners providing professional services are set forth in the applicable statement of work or other similar service agreements but are listed here for convenience.
View subprocessor and related information by service:
- DocuSign Signature service
- DocuSign Contract Lifecycle Management services (including DocuSign CLM and legacy SpringCM-based technology contract lifecycle management services)
- DocuSign contract analytics services (including legacy Seal-based technology services)
- DocuSign online notary services (including legacy Liveoak-based technology services)
It should be noted that certain DocuSign services may include features or functionality built on other DocuSign services or service technology. In those cases, such DocuSign services would use subprocessors and suppliers for both the primary service as well as the other applicable related service or service technology.
A list of the DocuSign group members that may offer account management and /or technical support for the applicable DocuSign Services can be viewed in Appendix 1 of our Binding Corporate Rules (Processor Policy).
Capitalized terms used in this documentation are defined in the DocuSign Sites & Services Terms And Conditions and/or Data Protection Attachment.
Subscribe to updates to the service supplier and subprocessor list
DocuSign will make updates to the subprocessor lists via this website. Below are two options for subscribing to updates to the subprocessor lists at https://www.docusign.com/trust/alerts/feed :
Objecting to a subprocessor
You may object to a subprocessor by submitting your objection by email to privacy@docusign.com with subject line “Subprocessor Objection,” along with your name, your company’s name, name of the DocuSign service, name of the subprocessor and grounds for objection (see the Processor Policy for objective justifiable grounds) unless otherwise provided for in your service agreement with DocuSign which terms control.