UPDATE: Subprocessor List for Docusign Services

Dear Customer,

We are informing you that Docusign has updated the Subprocessor List for Docusign Services. Below are the key changes:

• For Docusign Intelligent Agreement Management (IAM) Service and Related Service Add-Ons:

  • Modified: Microsoft Corporation (Azure AI Services), DocuSmart, Inc. dba Lexion, and Google, LLC (Google Cloud Platform (Vertex AI)) to update the name change from Navigator to Agreement Manager under Artificial Intelligence (AI) Suppliers.

• For Docusign Support Service Suppliers:

  • Added: Sierra Technologies, Inc. in the U.S., an in-product chatbot for customer support services.

You may object to a subprocessor by emailing privacy@docusign.com with the subject line “Subprocessor Objection,” along with your name, your company’s name, the name of the Docusign service, the name of the subprocessor, and the specific grounds for objection.

Regards,
The Docusign Team