UPDATE: Subprocessor List for Docusign Services

Dear Customer,

We are informing you that Docusign has updated the Subprocessor List for Docusign Services.

Below are the key changes:

• For Optional Service Add-On Subprocessors for Identity Verification (IDV) and Trust Service Provider (TSP) Services:

  • Removed: Signicat AS for identity verification services for eSignature.

  • Added: IduraAp$ in Ireland and Germany for identity verification services for eSignature.

  • Added: Itsme in Belgium for identity verification services in eSignature.

• For Docusign Support Service Suppliers:

  • Removed: Bitonic Technology Labs, Inc. for Agentic automation; docusign website, support and developer site, telephony for customer support, product support, and technical support in eSignature.

You may object to a subprocessor by emailing privacy@docusign.com with the subject line “Subprocessor Objection,” along with your name, your company’s name, the name of the Docusign service, the name of the subprocessor, and the specific grounds for objection.

Regards,
The Docusign Team