UPDATE: Subprocessor List for Docusign Services

Dear Customer,

We are informing you that Docusign has updated the Subprocessor List for Docusign Services.

Below are the key changes:

• For Docusign Service Support Suppliers:

  • Added: Bitonic Technology Labs, Inc. in the United States, European Union, Middle East, Africa, APAC regions, and India for Agentic automation; docusign website, support, and developer site, telephony for customer support, product support, and technical support in eSignature.

  • Removed: Coveo Software Corp. in the United Kingdom, Canada, and Australia for Customer Support bot services; in-product Support services in eSignature. 

You may object to a subprocessor by emailing privacy@docusign.com with the subject line “Subprocessor Objection,” along with your name, your company’s name, the name of the Docusign service, the name of the subprocessor, and the specific grounds for objection.

Regards,
The Docusign Team