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DocuSign Trust Center

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Transparency is essential

DocuSign’s first priority is to make your experience safe and secure—and to ensure you have the information you need to feel comfortable transacting business online. That’s why we created the Trust Center: to give you access to the latest DocuSign security, compliance, legal, privacy, and system performance information, when and where you need it.

> Read our trust brief

> Read our AI Innovation Principles

Trust resources

  • Third-party risk management

    Read how third-party risk management teams evaluate e-signature solutions.

    Learn More
  • Are electronic signatures safe?

    Learn how e-signatures are more secure than wet signatures.

    Read the post
  • Learn how successful teams work together to protect their organization from harm.

    Read the Whitepaper

DocuSign compliance certifications

DocuSign meets or exceeds stringent US, EU and global security standards. Our commitment to and significant ongoing investment toward protecting customer data extends to all of DocuSign’s operating environments.

Learn More

Alerts and updates

Update: Offer/Force Schedule for new Connect DEMO certificate

The new Connect certificate for DEMO is now published. Please see the DocuSign Support Portal here for further details on the new certificate Force scheduled date.

UPDATE: Subprocessor Update for DocuSign Services, November 15, 2023

Dear Customer,

We are writing to inform you that DocuSign has updated the Subprocessors List for DocuSign Services.

We further wish to inform you that you may object to a subprocessor by submitting your objection by email to with the subject line “Subprocessor Objection,” along with your name, your company’s name, the name of the DocuSign service, the name of the subprocessor, and the grounds for objection.

The DocuSign Privacy Team

DocuSign CLM Planned Maintenance - NA11 UAT - Thursday, November 16 2023

The DocuSign CLM Technology Teams will be conducting necessary maintenance on Thursday, November 16th from 20:00 CST (02:00 UTC) to 22:00 CST (04:00 UTC).

During this maintenance window, NA11 UAT CLM reporting may be intermittently unavailable.

We apologize for any inconvenience during this time.

Please reach out to DocuSign CLM Technical Support for any questions or concerns and check back here for updates regarding the schedule.

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