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Trust Center

DocuSign Trust Center

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Transparency is essential

DocuSign’s first priority is to make your experience safe and secure—and to ensure you have the information you need to feel comfortable transacting business online. That’s why we created the Trust Center: to give you access to the latest DocuSign security, compliance, legal, privacy, and system performance information, when and where you need it.

> DocuSign Trust and Security Overview

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Trust resources

  • trustcenter-vce-third-party-risk-management

    Third-party risk management

    Read how third-party risk management teams evaluate e-signature solutions.

    Learn More
  • trustcenter-vce-blog

    Are electronic signatures safe?

    Learn how e-signatures are more secure than wet signatures.

    Read the post
  • trustcenter-vce-security-and-legal

    Learn how successful teams work together to protect their organization from harm.

    Read the Whitepaper

DocuSign compliance certifications

DocuSign meets or exceeds stringent US, EU and global security standards. Our commitment to and significant ongoing investment toward protecting customer data extends to all of DocuSign’s operating environments.

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schellman iso27001 seal blue logo
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aicpa logo
align iso27001 logo
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Alerts and updates

Sisense Security Incident Statement

On April 11, Sisense announced that their data security had been compromised. Docusign incorporates Sisense software as an independent feature within Insight and CLM+ services.

At this time, there is no indication that Docusign’s implementations of Sisense or our data were impacted.

The trust and security of our customers is one of our top priorities. Out of an abundance of caution and based on guidance from both CISA and Sisense, Docusign has rotated all Sisense admin credentials. We also recommend that our customers otherwise using Sisense products rotate their Sisense user credentials as a precaution pursuant to Sisense’s recommendation. 

We are actively monitoring the situation and will provide updates should the situation change.

UPDATE: Subprocessor Update for Docusign Services, April 15, 2024

Dear Customer,

We are writing to inform you that Docusign has updated the Subprocessor List for Docusign Services.

We further wish to inform you that you may object to a subprocessor by emailing your objection to with the subject line “Subprocessor Objection,” along with your name, your company’s name, the name of the Docusign service, the name of the subprocessor, and the grounds for objection.

The Docusign Team

Next Brand Chapter

As of April 11, 2024, Docusign has a new look and feel, including a new logo (Next Brand Chapter). Docusign will continue to be a secure and trusted platform for customers and signers. Please reference our Tools to Protect Your Data From Phishing for tips on identifying a Docusign-themed phishing attempt and Reporting Imitation of Docusign to learn how to report the fake Docusign emails to Docusign’s information security team for investigation.

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