Hands on a keyboard of a laptop computer

DocuSign Trust Center

Your source for our latest security, compliance, legal, privacy and system performance information
 

Transparency is essential

DocuSign’s first priority is to make your experience safe and secure—and to ensure you have the information you need to feel comfortable transacting business online. That’s why we created the Trust Center: to give you access to the latest DocuSign security, compliance, legal, privacy, and system performance information, when and where you need it.

> Read our trust brief

DocuSign compliance certifications

DocuSign meets or exceeds stringent US, EU and global security standards. Our commitment to and significant ongoing investment toward protecting customer data extends to all of DocuSign’s operating environments.

Alerts and updates

February 23, 2021

Alert: UAT Necessary Maintenance Wednesday, February 24, 2021

The DocuSign CLM/SpringCM Technology Team will be conducting maintenance beginning Wednesday evening, 02/24/21 from 20:00 - Midnight CT. During this time the UAT instance will not be accessible as our engineers conduct this critical maintenance.  We apologize for the short notice and inconvenience this may cause. Please reach out to DocuSign CLM Technical Support for any questions or concerns and check back here for updates regarding the schedule. 

February 12, 2021

Alert: DocuSign CLM February 21.2 Product Release: PROD - February 26, 2021

The Docusign CLM and CLM.CM February 21.2 Product Release will be deployed to the EU11, EU21 Production environments on Friday, February 26, 2021 from 1:30PM - 5:30PM, U.S Central Time, and to the NA11, NA21, US11, US12 Production environments between 9:00 PM and Midnight, US Central Time.

February 11, 2021

Alert: EU11 Scheduled Maintenance - Friday, February 29, 2021

The DocuSign CLM/SpringCM Technology Team will be conducting scheduled maintenance beginning Friday, February 19th from 15:00 - 19:00 CT (21:00 - 01:00 GMT, Feb 19-20). During this time customers on the EU11 instance may experience moments of brief inaccessibility to their account. We apologize for any inconvenience during this time. Please reach out to DocuSign CLM Technical Support for any questions or concerns and check back here for updates regarding the schedule.