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DocuSign Trust Center

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Transparency is essential

DocuSign’s first priority is to make your experience safe and secure—and to ensure you have the information you need to feel comfortable transacting business online. That’s why we created the Trust Center: to give you access to the latest DocuSign security, compliance, legal, privacy, and system performance information, when and where you need it.

> DocuSign Trust and Security Overview

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Trust resources

  • Third-party risk management

    Read how third-party risk management teams evaluate e-signature solutions.

    Learn More
  • Are electronic signatures safe?

    Learn how e-signatures are more secure than wet signatures.

    Read the post
  • Learn how successful teams work together to protect their organization from harm.

    Read the Whitepaper

DocuSign compliance certifications

DocuSign meets or exceeds stringent US, EU and global security standards. Our commitment to and significant ongoing investment toward protecting customer data extends to all of DocuSign’s operating environments.

Learn More

Alerts and updates

DocuSign CLM Planned Maintenance - EU PROD - Thursday, February 8 2024
02/07/2024

The DocuSign CLM Technology Teams will be conducting necessary maintenance on Thursday, February 8 2024 from 13:00 CST (20:00 UTC) to 15:00 CST (22:00 UTC).

During this maintenance window, EU Prod CLM reporting may be intermittently unavailable.

We apologize for any inconvenience during this time.

Please reach out to DocuSign CLM Technical Support for any questions or concerns and check back here for updates regarding the schedule.

DocuSign CLM Planned Maintenance - US PROD - Monday, February 5 2024
02/01/2024

The DocuSign CLM Technology Teams will be conducting necessary maintenance on Monday, February 5 2024 from 20:00 CST (02:00 UTC) to 22:00 CST (04:00 UTC).

During this maintenance window, US Prod CLM reporting may be intermittently unavailable.

We apologize for any inconvenience during this time.

Please reach out to DocuSign CLM Technical Support for any questions or concerns and check back here for updates regarding the schedule.

DocuSign update on MOAB
01/31/2024

In January 2024, researchers from Security Discovery and CyberNews discovered the Mother of all Breaches (MOAB).
DocuSign has observed no indicators of compromise in the environment or to customers. DocuSign will continue to monitor and assess alerts and notifications for potential impact.

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