DocuSign public certificates

Digital certificates provide higher levels of identity authentication and document transaction security. Digital certificates cryptography uses Public Key Infrastructure (PKI) technology to issue certificates based on X.509 standards to represent the digital identity of a signer. Standard-based signatures is the DocuSign platform for providing a full range of signature capabilities using digital certificates.

 

PKI documentation

 

Site Certificates

 

Intermediate and Root Certificate Authorities (CA)

 

SSO Certificates

 

Connect Certificates

The Connect certificates are used for Mutual TLS and for digitally signed, SOAP-formatted notification messages.

  • New Connect Certificates Availability & Schedule
  • The common names in scope in this new certificate update are:
    • DocuSign Developer Sandbox (Demo): demo.connect.docusign.net
    • DocuSign North American Services (NA1, NA2, NA3): connect.docusign.net
    • DocuSign European Services (EU): eu.connect.docusign.net
    • DocuSign Australian Services (AU): au.connect.docusign.net
    • DocuSign Canadian Services (CA): ca.connect.docusign.net
    • Intermediate Certificate: DigiCert Global CA G2 certificate
    • Root Certificate:  DigiCert Global Root G2 certificate
  • Release Notes:
    • A new Intermediate and Root certificate is also issued as part of this update. Customers should install the new intermediate and root certificates (if their current implementation includes the installation of the intermediate and root certificate).
      • All new certificates are issued as chained to the SHA-2 DigiCert Global Root G2 and DigiCert Global CA G2 certificates.
    • Customers leveraging the older certificates after the ‘enforce’ dates listed above will experience connectivity failures if they do not move to using the renewed certificate.

Security Appliance Certificates

  • Renewed DocuSign Client certificate: current certificate for DocuSign Security Appliance client validation, expires on April 4, 2020
  • Root and Intermediate CA is the DigiCert Root and Intermediate CA listed under “Intermediate and Root Certificate Authorities (CA)” section.

 

Account Server Certificates

 

Signed By Certificates

  • Signed by certificate (2.6 KB): the current Signed by certificate, expires on March 28, 2020
  • Root and Intermediate CA is the DigiCert Root and Intermediate CA listed under “Intermediate and Root Certificate Authorities (CA)” section.

 

Entrust Certificates

 

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