DocuSign eSignature public certificates

Digital certificates provide higher levels of identity authentication and document transaction security. Digital certificates cryptography uses Public Key Infrastructure (PKI) technology to issue certificates based on X.509 standards to represent the digital identity of a signer. Standard-based signatures is the DocuSign platform for providing a full range of signature capabilities using digital certificates.

 

PKI documentation

  • DocuSign Express Certificate Authority
  • DocuSign External Certificate Authority

 

Site Certificates

  • New Site Certificates Availability & Schedule
  • The new CA site certificate listed below is slated to be introduced into the DocuSign Service in February 2020. The "enforced" date and time below is the date when the new CA SSL site certificate will be active for the DocuSign Service and be the “only” option for CA; i.e. the current CA SSL certificate will no longer be available for the CA site after the “enforced” date.
  • New CA SSL Certificate (2.58 KB): The new CA SSL certificate is valid from 12/18/2019 & expires on 2/27/2022. This certificate is planned to be enforced on February 11, 2020 at 4 pm PST.

 

 

Intermediate and Root Certificate Authorities (CA)

 

SSO Certificates

 

Connect Certificates

The Connect certificates are used for Mutual TLS and for digitally signed, SOAP-formatted notification messages.

  • Current Connect Certificates
  • The common name for each certificate is:
    • DocuSign Developer Sandbox (Demo): demo.connect.docusign.net
    • DocuSign North American Services (NA1, NA2, NA3): connect.docusign.net
    • DocuSign European Services (EU): eu.connect.docusign.net
    • DocuSign Australian Services (AU): au.connect.docusign.net
    • DocuSign Canadian Services (CA): ca.connect.docusign.net
    • Intermediate Certificate: DigiCert SHA2 Secure Server CA
    • Root Certificate: DigiCert Global Root CA

 

Security Appliance Certificates

  • Renewed DocuSign Client certificate: current certificate for DocuSign Security Appliance client validation, expires on April 4, 2020
  • Root and Intermediate CA is the DigiCert Root and Intermediate CA listed under “Intermediate and Root Certificate Authorities (CA)” section.

 

Account Server Certificates

  • New Account Server Certificates
  • The new demo account server SSL certificate (account-d.docusign.com) listed below is slated to be introduced into the DocuSign Service in February 2020. The "enforced" date and time below is the date when the new demo account server SSL certificate will be active for the DocuSign Service and be the “only” option for the demo account; i.e. the current demo SSL certificate will no longer be available after the “enforced” date below.
  • new account-d.docusign.com (2.6 KB): The new demo account server SSL certificate is valid from January 1, 2020 & expires on March 3, 2022. This certificate is planned to be enforced on Wednesday, February 19th, 2020 at 4 pm PST.
  • The new account server SSL certificate (account.docusign.com) listed below is slated to be introduced into the DocuSign Service in March 2020. The "enforced" date and time below is the date when the new demo account server SSL certificate will be active for the DocuSign Service and be the “only” option for the demo account; i.e. the current demo SSL certificate will no longer be available after the “enforced” date below.
  • new account.docusign.com (2.6 KB): The new account server SSL certificate is valid from January 1, 2020 & expires on March 3, 2022. This certificate is planned to be enforced on Wednesday, March 18th, 2020 at 4 pm PST.

 

Signed By Certificates

  • Signed by certificate (2.6 KB): the current Signed by certificate, expires on March 28, 2020
  • Root and Intermediate CA is the DigiCert Root and Intermediate CA listed under “Intermediate and Root Certificate Authorities (CA)” section.

 

Entrust Certificates

 

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