DocuSign eSignature public certificates

Digital certificates provide higher levels of identity authentication and document transaction security. Digital certificates cryptography uses Public Key Infrastructure (PKI) technology to issue certificates based on X.509 standards to represent the digital identity of a signer. Standard-based signatures is the DocuSign platform for providing a full range of signature capabilities using digital certificates.

 

PKI documentation

  • DocuSign Express Certificate Authority
  • DocuSign External Certificate Authority

 

Site Certificates

 

Intermediate and Root Certificate Authorities (CA) for Site Certificates 

Current Certificates

 

SSO Certificates

 

Connect Certificates

The Connect certificates are used for Mutual TLS and for digitally signed, SOAP-formatted notification messages.

  • Current Connect Certificates
  • The common name for each certificate is:
    • DocuSign Developer Sandbox (Demo): demo.connect.docusign.net
    • DocuSign North American Services (NA1, NA2, NA3, NA4): connect.docusign.net
    • DocuSign European Services (EU): eu.connect.docusign.net
    • DocuSign Australian Services (AU): au.connect.docusign.net
    • DocuSign Canadian Services (CA): ca.connect.docusign.net
    • Intermediate Certificate: SHA2 Secure Server CA
    • Root Certificate: DigiCert Global Root G2 CA

 

Security Appliance Certificates​

  • Current Security Appliance Certificate
  • Current DocuSign Client certificate: current certificate for DocuSign Security Appliance client validation, expires on April 4, 2022
  •  
  • The required Root and Intermediate CA certificates are:
  • Intermediate certificate: expires on July 2, 2030
  • Root certificate: expires on January 15, 2038
  • DigiCert Root and Intermediate CA is also listed under “Intermediate and Root Certificate Authorities (CA)” section.
  •  

Account Server Certificates

 

Signed By Certificates

Current Signed by Certificate

  • Signed by certificate (2.5 KB): the current Signed by certificate, expires on March 28, 2022
  •  
  • The required Root and Intermediate CA certificates are:
  • Intermediate certificate: expires on July 2, 2030

  • Root certificate: expires on January 15, 2038
  • DigiCert Root and Intermediate CA is also listed under “Intermediate and Root Certificate Authorities (CA)” section

 

Entrust Certificates

 

The current DocuSign Entrust certificate used to digitally seal documents is expiring on December 20 2020.

The following schedule lists the dates DocuSign will install the new Entrust certificate in DEMO and PROD environments prior to expiry of the current certificate so that DocuSign can continue to seal documents seamlessly.

  • DEMO environment certificate update: Wednesday October 14th 2020.
  • PRODUCTION environment certificate update for AU, CA & EU environments: Wednesday November 11th 2020.
  • PRODUCTION environment certificate update for NA1, NA2, NA3, NA4  environments: Wednesday November 18th 2020.

Note: after the dates above, customers may still see either the current or new certificate in use in the seal for a short period of time until the new configuration is fully replicated to all zones.

The current Certificates in Production are as follows: 

 

DocuSign ECA Certificates

 

DocuSign France