Update: Planned DocuSign CLM SSO Certificate upgrades, UAT December 29, 2021 and PROD January 7, 2022
On Wednesday, December 29, 7:00 PM CT, DocuSign CLM/SpringCM will be upgrading the certificate used to sign outgoing SAML requests in our UAT environment.
On Friday, January 7, 2022, 7:00 PM CT, we will be performing the same exercise in our PROD environment.
If you are using SSO with DocuSign CLM/SpringCM in your CLM.CM account and your Identity Provider is set to validate the signature on incoming SAML requests, but is not setup to monitor and auto update the certificate via DocuSign CLM/SpringCM’s service provider metadata, you will need to upgrade the certificate manually.
SSO access to DocuSign CLM/SpringCM will not function with your old certificates after each rollover date listed above. SSO access to DocuSign eSignature will NOT be impacted.
New certificates are available via public download here.
Please contact DocuSign CLM Technical Support with any questions.