Planned Maintenance - Navigator, & eSignature in NA1, NA2, NA3 and NA4 Production on May 4, 2026

Docusign will be conducting maintenance impacting NA1, NA2, NA3 and NA4 Production Navigator, Agreement Template Builder (ATB), Word Template Assistant (WTA), Webforms and Forms (which are part of eSign Prepare (Agreement Prep/Document Templates)) for approximately 5 minutes on May 4, 2026 at 09:00 AM UTC. Please find impact details below.

• For Webforms, users won't be able to save forms.

• For Navigator, Agreement Template Builder (ATB) and Word Template Assistant (WTA), users won't be able to save custom fields and agreement types.

• All other functionality should be unaffected.

Please contact DocuSign Support if you have any questions or concerns, and check back here for any updates regarding the schedule