Planned Maintenance for CLM Production NA and US Customers - October 12, 2025

Docusign will be conducting maintenance impacting CLM NA11, NA21, US11, US12, and US13 on October 12, 2025 from 12:00 AM UTC to 8:00 AM UTC.

A subset of NA11 customers may experience reports displaying absent or incomplete data with some reporting unavailable from 12:00 AM UTC to 8:00 AM UTC.

All NA11, NA21, and US customers may experience brief periods of service interruption from 2:00 AM UTC to 5:00 AM UTC.

If you encounter any disruption, please retry your action or wait until the maintenance window has ended.

Please contact Docusign Support if you have any questions or concerns and check back here for any updates regarding the schedule.