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Planned Disaster Recovery Exercise for eSignature & IAM in NA4 Production

04/20/2025

Docusign will undertake a planned disaster recovery exercise on Sunday, April 20, from 4:00 AM UTC to 6:00 AM UTC. The scope of this exercise is to perform a regional full-platform failover of eSignature and IAM in the NA4 Production environment.. 

This exercise is not expected to cause downtime or impact eSignature or IAM services, however we are notifying customers as a precautionary measure.