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Planned Disaster Recovery Exercise for eSignature & IAM in NA3 Production: Postponed

07/27/2025

Update: The following change window has been postponed.

Docusign will undertake a planned disaster recovery exercise on Sunday, July 27 2025, from 03:00 AM UTC to 05:00 AM UTC. The scope of this exercise is to perform a regional full-platform failover of eSignature and IAM in the NA3 Production environment.

This exercise is not expected to cause downtime or impact eSignature or IAM services, however we are notifying customers as a precautionary measure.