Docusign Insight 8.5.0.2 Production Release

Please note that release dates have been updated as of Jan 7, 2026.

Docusign will be conducting scheduled maintenance to release 8.5.0.2 to customers in January 2026. Please find the regional maintenance details below.

Insight US West and Northeast Production: Customers’ service will be unavailable January 14, 2026 between 08:00 AM UTC and 1:00 PM UTC.

Insight Europe (West, North, and Central) Production: Customers’ service will be unavailable January 16, 2026 between 08:00 AM UTC and 1:00 PM UTC.

Insight US East Production: Customers’ should expect service disruption either on January 19, 2026 or January 20, 2026 between 08:00 AM UTC to 1:00 PM UTC. 

Insight US Central Production: Customers’ should expect service disruption either on January 21, 2026 or January 22, 2026 between 08:00 AM UTC to 1:00 PM UTC. 

Note: Customers enrolled in our premiere program are excluded from this maintenance window and will receive the update through a separately coordinated rollout.

If you experience any errors during this window, please retry your activity after the maintenance window has concluded. We apologize for any inconvenience.

Please contact Docusign Support if you have any questions or concerns and check with your CSAM for any updates regarding the schedule.