Top 10 Reasons Why Healthcare and Life Sciences Organizations Choose Docusign

In an era of mounting administrative burdens and intensifying pressure for scientific innovation, healthcare and life sciences organizations are often slowed down by manual, fragmented agreement processes. The Docusign Intelligent Agreement Management (IAM) platform fundamentally redefines these workflows, transforming agreements from a source of procedural delay into a strategic engine for positive health outcomes and commercial velocity. 

Whether you’re a healthcare leader aiming to empower staff and transform patient experiences, or a life sciences executive striving to accelerate research and clinical development, Docusign provides a single, extensible platform built to meet the scale and complexity of your industry. 

Here are the top 10 reasons why the world’s leading healthcare and life sciences organizations choose Docusign to drive operational excellence and maintain a competitive edge in a data-driven market.

1. Healthcare and life sciences industry leader 

The top 25 healthcare companies in the Fortune 500 use Docusign to improve the patient and physician experience. Over 100 hospitals, home health organizations, and leading healthcare ecosystem players are Docusign customers. Organizations like Boehringer Ingelheim, IQVIA, Children’s Hospital of Los Angeles, McKesson, Covered California, and American Homepatient use Docusign to simplify operations and deliver a better patient experience.

2. Faster processes at lower cost 

Docusign IAM accelerates the pace of healthcare and life sciences by eliminating the friction of manual workflows. Docusign helped Health Partners Plans achieve a 95% improvement in contract turnaround time, and Asheville Ear Nose & Throat reduce paper-related supply costs by 30%.

3. Exceptional customer experience

Docusign solutions make it easy to interact with patients, physicians, researchers, and vendors virtually anytime and anywhere, providing the flexibility you need to complete agreements in an accessible and secure way. Docusign helps automate and connect the entire agreement process, including core business systems such as CRM and ERP, eliminating the need to manually re-key patient data or hunt down a physician's signature for physician orders. 

4. World-class protection 

Docusign is ISO 27001:2013, ISO 27017:2015, and ISO 27018:2019 certified, which demonstrates our unwavering commitment to information security and showcases our proactive approach to safeguarding sensitive data. We perform regular internal audits of our privacy practices and undergo regular external audits to maintain globally recognized certifications and attestations, including SOC 1 Type 2, SOC 2 Type 2, and PCI DSS. All documents and data are encrypted in transit and at rest.

5. A trusted partner

Docusign has helped customers from small biotechs to large multinationals adhere to compliance standards like SOX, 21 CFR Part 11, Annex 11, and HIPAA, simplifying compliance by providing a BAA. Newsweek ranked Docusign the #1 “Most Trustworthy” software and telecommunications company in America in 2024 and 2025.

6. Global reach and acceptance

Nearly 1.8 million customers and more than 1 billion users in over 180 countries across the globe, including the European Union, use Docusign’s products and solutions. We recognize the privacy rights of our prospects, customers, and partners and adhere to global privacy regulations, including the European Union’s General Data Protection Regulation (GDPR). You can sign agreements in 44 languages and send them in 14. Docusign Standards-Based Signatures allows customers to sign using digital certificates for advanced and regulated use cases, including eIDAS, AES, and QES. 

7. Robust healthcare and life sciences partner ecosystem

We’ve worked hard to build relationships with leading healthcare and life sciences organizations, such as Veeva, Exostar, USDM Life Sciences, Oracle, Microsoft Office 365, MD Staff, and many others. Docusign has over 1,000 active partner integrations with key technologies and validation partners to help organizations simplify compliance requirements and stay fully digital.

8. Industry-leading product innovation

Docusign is recognized by IDC as the #1 e-Signature solution for over a decade and named a six-time Gartner Magic Quadrant leader in CLM. Nearly 45% of transactions are completed via API, and more than 600,00 developer sandboxes have been created on the Docusign platform. 

9. High availability

Docusign eSignature consistently delivers over 99.9% platform availability with no maintenance downtime. Real-time status visibility is accessible at status.docusign.com.

10. Award-winning APIs and pre-built integrations

With 1,000+ pre-built integrations, Docusign helps you get the most out of technology systems you’re already using with partners like IQVIA, Veeva, Salesforce, and SharePoint.  Docusign products digitize healthcare documentation, connect critical systems, and improve the experience for all parties. We have solutions to ensure a seamless workflow. Our APIs allow for custom integrations, and we can connect you with EHR interoperability partners.

Ultimately, the transition to the Docusign IAM platform is about more than just digitizing signatures. It’s about breaking down data silos and unifying the entire agreement lifecycle—from clinical trial enrollment to patient intake and supply chain management. By leveraging a platform trusted by the top 25 healthcare companies in the Fortune 500, your organization can replace disconnected legacy systems with an end-to-end agreement platform built for the way modern healthcare and life sciences organizations must work: connected, compliant, and data-driven. 

As market demands for personalization and speed continue to evolve, Docusign remains your committed partner in simplifying compliance, protecting sensitive data, and ensuring that your team can focus on what matters most: delivering life-saving care and innovations.