How Indiana is Streamlining Case Management to Protect its Most Vulnerable
With more than 20,000 children and families to support, case managers and staff for the Indiana Department of Child Services do not have time for inefficient, siloed systems or paper-based processes that tie them to their desks and keep them out of the field.
That’s why the state is embarking on a multi-phased approach to implementing a new child welfare system that will not only streamline the creation and management of case work documentation, but automate the workflows between the department’s 4,000 employees. Hear how advanced mobile, tablet-based capabilities will empower caseworkers to update files in the field.
- Otto Doll - Moderator, Senior Fellow, Center for Digital Government
- Kevin Jones - CIO, Indiana Department of Child Services
- Seth Engel - Senior Product Marketing Manager, Public Sector, Docusign