How a Leading Consulting Firm Met M&A Obligations with Docusign Insight

When it comes to complex mergers, acquisitions and divestitures, manual review is no longer the best way to provide answers. In these instances, document volume is high, time is fleeting and accuracy is important. How do you deliver complete, accurate results without compromising the timeline? If a manual review is enough, can you automate some of the contract review process to identify the points of risk and opportunity? Yes, and by automating a large percentage of that work, you free up your human resources to focus on the most challenging reviews. 

Docusign Insight, along with the Mergers and Acquisitions Insight Accelerator, streamlines the due diligence and post-merger integration processes by applying the industry’s best AI-powered contract analytics for more accurate results faster than the traditional alternatives.

The challenge: manual review process

A leading Big 4 consulting firm had tens of thousands of documents as part of a major mergers and acquisitions (M&A) project and needed to automate over 700,000 contract review decisions. After weeks of manual reviews by hundreds of offshore reviewers and with just two weeks left until the final deadline, they still had 20,000 documents in the review platform. The manual review process would require three more months and missing the deadline would be a disaster for both the firm and its client. A better solution was needed.

The solution: contract analytics

The Docusign Insight team worked around the clock that first day and determined they could automate a substantial amount of contract review using Mergers and Acquisitions Insight Accelerator. They ingested the nearly 20,000 documents into the Docusign Insight platform and ran the pre-defined analytics models, which identified and provided answers on 42 topics of interest. The team also seamlessly integrated Docusign Insight into the review workflow with the existing manual review team, leaving less than 1% of documents for full manual review.

The results

  • Automated >90% of the review decisions—nearly 700,000 decision points
  • Exported the remaining 10% of review decision points to the manual review platform, reducing and accelerating the manual review time required
  • Identified <1% of the contracts for a full manual review

In the end, Docusign Insight helped the professional services firm meet their client’s review deadline, the client’s M&A process proceeded as planned and two friends shared a drink over a disaster avoided and a job well done. 

Learn more about Docusign Insight.