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Planned Maintenance - Navigator & eSignature in EU Production on May 3, 2026

05/03/2026

Docusign will be conducting maintenance impacting EU Production Navigator, Agreement Template Builder (ATB), Word Template Assistant (WTA), Webforms and Forms (which are part of eSign Prepare (Agreement Prep/Document Templates)) for approximately 5 minutes on May 3, 2026 at 09:00 AM UTC. Please find impact details below.

  • For Webforms, users won't be able to save forms.

  • For Navigator, Agreement Template Builder (ATB) and Word Template Assistant (WTA),

    users won't be able to save custom fields and agreement types.

  • All other functionality should be unaffected.

Please contact DocuSign Support if you have any questions or concerns, and check back here for any updates regarding the schedule.