Automate the Entire Contract Lifecycle with Docusign CLM

Scale your digital contract processes to fit each team at your company

As companies mature, the volume and complexity of sales, procurement and legal contracts increase dramatically. While e-signature is a great first step, using email, spreadsheets and manual processes to generate, review, store and manage contracts isn’t sustainable. It wastes time, creates risk and impacts revenue. To keep business moving and get ahead of your competition, a digital end-to-end contract process must be a priority.

Docusign CLM

Docusign CLM (contract lifecycle management) allows you to streamline the contract lifecycle by automating manual tasks, orchestrating complex workflows and reducing unnecessary risk. It provides document generation, collaboration, workflow, a native integration with Docusign eSignature and a searchable repository for completed agreements in a modern, accessib application optimized for desktop and mobile. This functionality is available in CLM as well as core business systems like Salesforce, Workday, SAP and more through best-in-class pre-built integrations. By enabling automation across the entire agreement process, you can do business faster, simplify compliance, and improve the employee and customer experience.

Be confident with the leader in contract management

Industry leader: A consistent Leader in the Gartner MQ for CLM since 2020

Fast time to value: Experienced experts use best practices to get you up and running successfully and efficiently

AI that works: Real, field-tested analytics that work with CLM to understand your contracts better

Built for scale: A highly available, secure infrastructure supports massive scale at many of the largest companies in the world

Document generation

Automated generation

Insert data from an input form or systems of record like Salesforce to populate each legally approved template with custom details. The contract is generated in seconds, with no hassles.

Advanced formatting

Get every detail perfect with dynamic tables, currency conversion, conditional logic to show/hide fields, and full customization for a professional contract every time.

Clause library

Your legal team can define a library of pre-approved clauses and fallback options for non-legal users to leverage during negotiation.

Collaboration

External review with version comparison

Easily send contracts by email to the counterparty for review and approval with the ability to quickly compare changes over time.

Internal review with commenting and tasks 

Use real-time comments and tasks in CLM or via Microsoft Word and Google Docs integrations to seamlessly collaborate with internal stakeholders everywhere they review agreements. Accelerate review with recommended actions and access a full audit trail for context on why changes were made.

Slack integration 

Collaborate in real time with contacts and stay informed about tasks and pending actions in Slack.

Workflows

Workflow steps

Easily add and configure over 100 pre-built steps using a drag-and-drop editor to build the right standardized process for your contracts.

Conditional routing

Configure workflows that execute differently based on defined rules for ultimate flexibility and automation.

Workflow actions

Automatically trigger actions that notify users when they are required to participate or automatically move forward for fast execution.

Management

Central storage

Store contracts in a central, searchable location to establish a single source of truth for your legal department and set granular access permissions.

Dashboards and reports

Use standard and custom reports to uncover insights and monitor your contract process. Visualize each report with chart-based dashboards to track key KPIs.

CLM 360

Use rich, discoverable metadata, including custom attributes, across all of your agreements and parties. Track renewals, report on obligations, view agreement hierarchies, and identify total contract values.

AI extraction

Use AI to automatically identify common attributes from contracts (e.g., effective date) and set metadata tags for improved analysis and organization without the hassle.

Admin & Integration

Full administrative control

Manage users, settings and more at the most granular and custom level from a fully featured administration console.

Leading security and uptime

The highest level of global information security assurance available today (ISO 27001) and leading uptime so it’s secure and available when you need it.

Rich integrations

Prebuilt connectors and rich APIs enable key contract tasks to happen within third-party business applications like Salesforce, SAP Ariba and Workday.

Native eSignature integration

Get the native experience and functionality of the most robust e-signature solution on the market (sold separately).

Services

Extensive expertise

Docusign has the largest customer success organization of agreement experts globally and an ecosystem of systems integrator partners to support you.

Purpose-built implementation

Experience hands-on help from our experts to get up and running quickly and ensure both administrators and users have the knowledge and skills needed to succeed.

Phased deployment

Establish the foundation for your AI-powered CLM solution and realize value quickly to extend your solution and deepen automation to truly transform your business.

Use Cases

Manage your contracts with a trusted industry leaderLearn more

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