Support plans

Community

Support Plan

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Included

with Purchase

Plus

Support Plan

Learn more » Contact Us

Premier

Support Plan

Learn more » Contact Us

 

DocuSign Community

Online Resources

Online Help Site & Knowledge Base

On-Demand Training

Public Training Sessions

Assigned Account Manager*

Initial On-boarding Session

Chat Support

Email Support

Sender Telephone Support

Signer Telephone Support

DocuSign Connect Support

Certified Integrations Support

APIs Support

Preview Environment

Demo/Sandbox Environment

7/12

7/12

7/24

7/12

7/12

7/24

 

7/12

7/24

 

7/12

7/24

The Plus Support Plan and Premier Support Plan are available for an additional fee when purchased with a minimum of 10 seats of DocuSign Workgroup or above edition. Premier Support Plan purchase is required for all customers using the DocuSign API.

* 10+ Seat Direct Sales Customers Only