Aragon Research Pegs DocuSign in Leader Category for DTM

SAN FRANCISCO, Nov. 2, 2016 /PRNewswire/ -- Marking its continued bullishness on the global eSignature and Digital Transaction Management (DTM) market, Silicon Valley-based Aragon Research today released its Globe for Digital Transaction Management (2016), with DocuSign clearly at the head of the 'Leader' category.

The report is an evolution of the 'Tech Spectrum for DTM 2015 – Moving Beyond Paper' that Aragon Research released in December last year. And it points to the fact that less than 20% of today's business processes are digital, so the DTM market still has the potential to grow to over $30bn by 2020.

"This year's Globe reflects the trends we've seen in the industry this year – that many business processes are overly-complex and would benefit from automation; that all companies need a faster time-to-revenue; and that paper-based processes costs millions of dollars annually. DTM offers a viable solution for all three of those issues, among many others, and it will be a hot market for years to come as a result," said Jim Lundy, CEO and lead analyst at Aragon Research*.

While the firm does not specifically endorse vendors, the Aragon Research Globe for Digital Transaction Management (2016) does provide contextual comparisons for 15 of the top players in the industry. And as evidenced below**, DocuSign is positioned strongly in the Leader category according to both performance and strategy metrics. This reflects not only the company's innovation across platforms and features, but also its extreme high availability – with DocuSign offering its customers and partners over 99.99% platform availability.

The report also noted that DocuSign had become the de facto platform for the DTM industry, thanks to its almost 1800 technology partnerships and an active developer community. This has led to almost 60% of transactions being processed through DocuSign's API, which equates to over 300% growth in API transactions year-over-year.

The versatile API, speed, ease of use, compelling ROI and great end user experience are just a few of the things driving accelerated adoption of DocuSign around the world – and powering the broader DocuSign Global Trust network to 100% year over year growth, now with more than 250,000 companies and 100 million users across 188 countries, and 130,000 new users joining every day.

In Europe, DocuSign is seeing strong interest in its Standards-Based Signatures suite and Hybrid Cloud deployment offering launched in June this year to ensure compliance with the eIDAS regulation that took effect across the EU in July. And just over a week ago, the company announced DocuSign Payments, enabling businesses to collect payments and signatures as part of the same agreement process.

Speaking in reaction to the latest research, DocuSign's Chief Marketing, Product and Engineering Officer Brad Brooks believes it spells great things ahead for the market as a whole.

"Aragon Research was one of the first firms to predict great growth for the DTM market – and as we saw with its note last year, companies of all sizes are realizing the benefits of eSignature and DTM every day," said Brooks. "DocuSign's ability to offer a superior level of choice, trust and experience is supporting this. And we're looking forward to continuing to help even more people to transact business 100% digitally on the DocuSign Global Trust network."

For more information on the Aragon Research Globe for DTM 2016, visit

Adrian Wainwright
DocuSign, Inc.

About DocuSign, Inc.
DocuSign® is changing how business gets done by empowering anyone to send, sign and manage agreements anytime, anywhere, on any device with trust and confidence. DocuSign and Go to keep life and business moving forward. For more information, visit call +1-877-720-2040, or follow us on Twitter, LinkedIn and Facebook.

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*Aragon Research does not endorse vendors, or their products or services that are referenced in its research publications, and does not advise users to select those vendors that are rated the highest. Aragon Research publications consist of the opinions of Aragon Research and Advisory Services organization and should not be construed as statements of fact. Aragon Research provides its research publications and the information contained in them "AS IS," without warranty of any kind.

DocuSign, Inc.


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