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How to Report a DMCA Complaint to DocuSign

DocuSign respects the intellectual property rights of others and expects its users to do the same. In accordance with the Digital Millennium Copyright Act of 1998 (the “DMCA”), DocuSign will respond expeditiously to Effective Notifications of Claimed Infringement, as described below, relating to material that resides on the DocuSign websites or servers (collectively, the “Site”). The text of the DMCA may be found on the United States Copyright Office website at

If you are a copyright owner, authorized to act on behalf of one, or authorized to act under any exclusive right under copyright, you may submit an Effective Notification of Claimed Infringement by providing the information listed below to DocuSign’s Designated Copyright Agent. Upon receipt of an Effective Notification of Claimed Infringement, DocuSign will remove or disable access to material on its Site that is claimed to be infringing. DocuSign also will take reasonable steps promptly to notify the uploading user that the material has been removed or disabled at your request.

It is DocuSign’s policy to terminate, in appropriate circumstances, the accounts or access of users who repeatedly infringe copyrights.

Effective Notifications of Claimed Infringement

To submit an Effective Notification of Claimed Infringement, you must provide us with the following information:

1.     A physical or electronic signature of a person authorized to act on behalf of the owner of the copyright or an exclusive right under the copyright that is claimed to be infringed.

2.     Identification of the copyrighted work claimed to be infringed, or, if multiple copyrighted works are covered by a single notification, a representative list of such works.

3.     Identification of the material that is claimed to be infringing and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit DocuSign to locate that material, such as a URL (e.g., Note that, if the concerning material is within an envelope sent via DocuSign eSignature, DocuSign does not control the contents of envelopes and cannot access or modify them for remediation.  You must contact the envelope sender with your DMCA Complaint accordingly.

4.     Information reasonably sufficient to permit the service provider to contact the complaining party, such as a name, address, telephone number, and email address.

5.     The following statements, if true:

        a.     “I hereby state that I have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.”

        b.     “I hereby state that the information in this notification is accurate, and under penalty of perjury, that I am the owner, or authorized to act on behalf of the owner, of the copyright or of an exclusive right under the copyright that is claimed to be infringed.”

Once you have completed your Effective Notice of Claimed Infringement, you must deliver it to DocuSign’s Designated Copyright Agent by First Class Mail (via the United States Postal Service) or email to:

Copyright Agent
DocuSign, Inc.
221 Main St., Ste. 1000
San Francisco, CA  94105-1925

This notification process does not limit DocuSign’s ability to exercise any other rights or pursue any other remedies it may have to address claims of infringement.