Get more value from DocuSign and ServiceNow
Easily streamline and automate your agreement workflows with DocuSign’s partnership with ServiceNow. Save time, reduce errors and boost collaboration—all within one unified experience platform.
Drive consistency and increase user productivity for human resources, IT service management, customer service, service catalog, IT security, procurement and more with DocuSign and ServiceNow.
How the DocuSign and ServiceNow integrations can help your organization
Enhance your customers’ experience
Improve your customer service to drive retention. Automate processes from the front office to the back by generating, negotiating, redlining and signing electronically within ServiceNow.
Create a superior employee experience
Prepare, manage and track HR agreements across the employee lifecycle with DocuSign eSignature. Allow your employees to do their jobs more efficiently by enabling them to send offer letters, I-9 forms, compensation changes and more for electronic signature.
Automate complex processes
Save time, support your compliance obligations and gain real-time visibility into critical agreement processes. Improve your processes that often require manual work, such as requirements sign-offs, asset tracking and change requests.
Secure critical documents and speed up approvals
Streamline the submission and negotiation of legal contracts—including NDAs, sales contracts and vendor contracts—from review through approval by legal departments.
The transition from ServiceNow to DocuSign is seamless. From the employee’s perspective, it looks and feels like everything is happening in our Help Hub portal.Stefan JosephsonSenior Manager of IT Application Development, United Airlines
United Airlines efficiently got onboarding and fingerprint authorization forms signed, returned to the proper team and securely stored.
How you can use the ServiceNow and DocuSign integrations
DocuSign eSignature Spoke
Automate the process of sending documents to individuals for eSignature with one single platform. Optimize IT, employee and customer workflows through intelligent automation of the agreement process.
DocuSign eSignature + ServiceNow HR Service Delivery
Enable HR systems to request electronic signatures through the DocuSign integration and boost productivity and operational efficiency with a unified employee experience platform.
DocuSign eSignature + ServiceNow Legal Service Delivery
Securely complete your legal forms and streamline the review process. Eliminate silos and manual steps and help reduce risk while increasing productivity.
DocuSign eSignature + ServiceNow through eSignifi by General Networks
Keep DocuSign eSignature workflows in ServiceNow without having to leave the system. Use eSignifi to streamline business processes in any ServiceNow module.
DocuSign CLM Spoke for ServiceNow
Streamline business processes by easily and securely passing data and documents to and from ServiceNow and CLM. Increase efficiency and receive automatic in-flight status updates and audit history.
DocuSign eSignature + ServiceNow Financial Services Operations
Banks can easily speed agreement completion with secure, paperless processes. Enable collaboration and convenient access from anywhere.