IAL2 verification through Docusign and ID.me

Overview

Agreements are central to business operations, and confidently verifying each recipient’s identity within them is essential.

Historically, meeting the Identity Assurance Level 2 (IAL2) standard - widely regarded as one of the highest levels of identity verification in the US - has been complex. Businesses have had to rely on fragmented, third-party systems and multiple data sources to validate recipient identities.

Through the strategic partnership between Docusign and ID.me, a leading digital identity wallet, this process is transformed. More than 80 million (as of April 2026) IAL2-verified ID.me users, each holding a portable, reusable credential, can now seamlessly verify their identity within Docusign, significantly accelerating verification and reducing friction.

For those without an account, users can create an IAL2-verified ID.me identity in minutes, directly within the Docusign experience for a streamlined and integrated workflow.

Tightly embedded into the Docusign end-to-end experience, Docusign also centralizes identity data, enabling businesses to securely capture, manage, and retrieve verification evidence to meet audit, compliance, and reporting requirements.

Highlights

• Fast, frictionless and familiar identity verification: Enable the 80 million+ IAL2-verified ID.me users to leverage their existing accounts as part of a digital Docusign IAL2 verification workflow. Recipients without an account can create one for free directly from within the same workflow.

• Built into Docusign eSignature and IAM: IAL2 verification is a native step in both Docusign eSignature and Maestro, with identity data and evidence centralized in Docusign rather than fragmented across third-party tools.

• Reduce manual workloads: Eliminate the need for manual, external IAL2 checks by integrating identity verification into one seamless process, improving efficiency and decreasing operational overhead.

• Streamline compliance efforts: Retrieve proof and supporting identity data from completed IAL2 checks to fulfill reporting, compliance, and regulatory requirements efficiently and securely.

Benefits

• Tap into a massive, pre-verified identity network: ID.me has issued over 80 million IAL2 portable and reusable credentials, each of which can be used as part of the Docusign IAL2 verification process.

• Deliver high-assurance verification without extra friction: Combine Docusign’s agreement workflows with ID.me’s NIST IAL2 credentials to protect high-value transactions while keeping the experience fast, familiar and fully digital.

• Streamline operations with one integrated workflow: Replace manual checks and disconnected tools with a single, embedded verification step tightly integrated within Docusign, reducing overhead for teams and speeding time to completion.

• Simplify compliance and audit readiness: Leverage a jointly integrated solution that captures and centralizes key recipient verification evidence, helping support regulatory requirements (e.g. KYC, AML, NIST IAL2) with less manual effort.