Automate even more with Docusign for Nintex

If you’re a power user of Nintex, then you’ll want to know about Docusign’s Nintex integration. As I’ll demonstrate below, it’s easy for you to use Docusign’s core eSignature capabilities within Nintex, saving you time and hassle when getting those important business agreements signed.

Already, fans of Nintex will know that it’s a great tool for streamlining repetitive tasks and making processes paperless. It’s why the tool is such a great fit with Docusign: we’re all about going paperless and automating key tasks, too. 

Example: Send an envelope via SMS when a new Nintex form is completed

The example I’m using in this article is triggered when a new form is completed. Note that the same workflow can be easily configured for a different trigger to meet your specific business needs; for example:

  • In procurement, when a tender/project status is changed in a SharePoint list, a trigger could send an approved contract for execution.
  • In HR onboarding, when a new employee is added, a trigger could send the onboarding pack (personal profile, payroll data collection, NDA, etc) through an approval and signature workflow 
  • In Sales, a trigger could send a contract via SMS Delivery to close the deal faster.

This is an example of a custom workflow built using the Docusign eSignature REST API. Note that you can also access a great range of Docusign pre-built connectors within Nintex that require zero code. You’ll find this super useful in more advanced scenarios where access to the full API provides even more options, such as SMS Delivery, ID Verification, or Conditional Routing.

As you’ll see below, the whole process is completed in three steps. First, you need to set up Docusign; next, make some quick changes to the actual document for signing; and finally, set up Nintex. Since it uses the Docusign API, the process follows the standard Go-Live process, which means you need to use your Docusign developer account (which you can create for free at the Docusign Developer Center). Once your workflow is complete, you can promote it to a production account using that same Go-Live process.

Step 1: Docusign setup

  1. Login to your Docusign account and make a note of your Account ID (see top left)
  2. Obtain an integration key, a special key that enables API-level authentication:
    • Go to Integrations > Apps and Keys and note down the Account Base URI. I will refer to this as the Base URL.
    • Select Add App / Integration Key, note down the integration key (used as the client ID for authentication)
    • Select Authorization Code Grant  and then Add Secret Key, and copy the secret key, saving it securely. (The page only shows it to you once; from then on, you’ll never be able to show it again.)
    • Under Additional settings > Redirect URIs, select Add URI and add the following, based on your Nintex tenant location:
      • US tenants:
      • EU tenants:
      • AU tenants:

    Please note down this value of the Redirect URI for now.

  3. Create custom fields
    • - Go to Signing and Sending > Document Custom Fields, and then select Add Document Field in the upper right.
    • - Choose which fields you’d like to add (such as signature, name, or signing date) and follow the prompts. For example, if you want to add a Signature field, the recommended values are:
      • Name: Signature
      • Type: Sign Here
      • Shared: Tick (yes)
      • AutoPlace Text: \s{r}\

Step 2: Signing document setup

You only need to make minor changes to the document you want signed, to flag where the Docusign tags/fields should appear (see “Create custom fields” above). Simply enter the special AutoPlace text you created when setting up custom fields anywhere in the document that you want those fields to appear. 

For example, the image below shows a Word document that needed two signers: “\s1\” for the first signer, “\n1\” for the full name of the signer, “\d1\” for the date of signing, and “\x2\” for all the details of the second signer.

Setting AutoPlace tags

Just remember, in your final version, make the AutoPlace text white in color (so it’s hidden from view)!

Step 3: Nintex Setup

Now you need to create a private connector in Nintex and then create your workflow. 

Create a private connector

The workflow you create will utilize the Xtensions capability within Nintex, which enables you to create new connectors easily with a Swagger file. 

To make things easier, I’ve included a Swagger file for Nintex to get you up and running. This file includes two main API calls: POST Envelope and GET Envelopes. To set up the private connector, follow these steps:

  1. Download the Swagger file from the Docusign public GitHub.

    Note: This is set up for Docusign developer/demo accounts. See below the changes needed for production.

  2. Go To Nintex > Xtension and add a new private connector (as of this writing, click the ‘+’ button on the far right).
  3. Upload the Swagger file and select Next.
  4. Enter the client ID and secret key (captured earlier). Create a new private connector in Nintex
  5. Optional: Once you’re ready to move to production, simply change the following two values and follow the go-live process previously mentioned (best to make two connectors, one for each environment):
  6. On the next screen, add a description and select a logo. I suggest this one: Choose an icon for the connector
  7. Click Publish, and you’re done with setup.

Create the workflow

The final workflow should look like this:

The full workflow to be created

Send envelope

This section will focus on these actions:

Workflow: Send envelope

Start event (trigger): When a form is completed

Triggering event: COVID form

This is a basic trigger step, and could be whatever trigger you had as a business requirement. In this example, the HR Team needs each staff member to sign and confirm they have received the COVID vaccine. 

Get a file

This step is required to get the confirmation document from SharePoint. Below is the setup from my example:

Configure the Get a File action

Send Envelope

Search and select Send Envelope.

Search for Send envelope

Drag the action below the step Get a file.

Drag the send envelop step

Create a new connection. Provide a connection name (such as System Login), then log in with your system sender account (generic user login). You will need to create one in Docusign if you haven’t done so already.

Now add the following values:


  • Select Add item
  • Account id: Account ID (captured earlier)
  • Document base 64: (The SharePoint file from the “get a file” step; for example, “SP_File”)
  • documentId: 1
  • fileExtension: txt
  • name: Confirmation
  • order: 1  
  • emailSubject: COVID Vaccine Confirmation letter


  • Select Signers > Add item
  • email: (email from form)
  • name: (full name from form)
  • recipientId: 1
  • roleName: Signer 1
  • routingOrder: 1
  • Access code: optional password for recipients

Additional notifications

  • Select Add item
  • Secondary delivery method: SMS
  • Country Code: (country code from form)
  • Number: (phone number from form)

Carbon copies (optional; for example, to notify the HR team)

  • Select Add item
  • Email: (recipient email; for example,
  • Name: (recipient name; for example, HR Team)
  • RecipientId: 2
  • roleName: Signer 2
  • routingOrder: 2

Status: sent

Output: Assign a variable

Using the Add item option, you can add multiple documents and recipients to a single envelope, giving you the flexibility to automate even more. This is one of the advantages of this solution compared to any OOB eSignature solution in Nintex today.

Now save and test it before moving to the next step.

The sections below show how to store the file in SharePoint. You can use Agreement Actions to achieve the same result, as well as automate many other post-signing actions. Where you wish to have more control, such as adding custom metadata to stored files or initiating other downstream processes directly with Nintex, the steps below will give you that capability.

Get envelope status

This section will focus on these actions:

The Get envelope status section

Start a loop

This will keep checking if the envelope status = completed. You will need to add the condition at the end once you define the regex_status variable.

Configure the Start a loop action

Pause for duration

The minimum time you can pause is 15 minutes based on current API call limits; the recommended time is 20 minutes.

Get envelope

Add the custom action. This will retrieve the envelope status (with some help from the next step).


Search for Get envelope


Configure the Get envelope action

Add the following input:

  • Connection: The same as in the “Send Envelope” action. 
  • Account id: Captured earlier when you set up your Docusign account
  • Envelope ids: This is the output from the “Send Envelope” step earlier: Set values for Get envelope
  • Output: Set an output variable (such as GET_Output)

Apply a regular expression

This is used to get the envelope status.

Apply a regular expression

Add the following values:

  • input text: GET_Output > Envelopes variable Set values for Get envelope status
  • Operation: Extract
  • Pattern: (?<=\\"status\\":\\")([^"]*)(?=\\")
  • Ignore case: yes
  • Store first results in: regex_status (this is used in the “Start a loop” action)

Now go back to the “Start a loop” action and add the condition:

  • when: regex_status
  • Operator: does not equal
  • Value: completed
Add the condition

Note: You may want to add an exit step in your loop, (for example, “exit after 30 days”), as this is potentially an infinite loop.

Save and test it.

Store documents

This final section has been configured to store both the signed document and the certificate of completion in SharePoint into a folder of the recipient’s name.

Workflow: Store documents

Store signed documents

This is a standard action already available in Nintex. Just search and add it.

Search for Store signed documents action

Add the following values:

  • Connection: Since this is a standard action (not a custom one), you can’t reuse the connection made earlier, unfortunately. Not to worry: simply create a new connection with your same credentials and save it as a one-time step.
  • Envelope: Output > Envelope id (it’s the output variable from “Send Envelope”)
  • Store files: Create a collection variable (since it’s two documents); for example, signed_docs
Configure Store signed documents

Get item from collection

This is for the signed document. To get the signed document, set Index to 0.

Get signed document action

Get item from collection

This is for the certificate of completion. Add the same action again, and change Index to 1.

Get certificate action

Store a file (SharePoint)

This is to store the signed document.

Add the following values:

  • Connection: Use an existing connection, or create a new one.
  • File: From the previous step (where Index is 0)
  • SharePoint site URL: This is your own SharePoint site.
  • Document Library: Select your own library to store the documents.
  • Folder path: I’ve chosen to have a separate folder for each staff member (based on the form that was completed at the start). How you set your path depends on how you’d like to store the files. You can create one per envelope, by creating a folder based on the envelope id variable.
  • Overwrite file: This is up to you, if you want any old files to be overwritten.
Store signed document action

Store a file (SharePoint)

This is to store the Certificate of completion. Follow the steps as above, except changing the source file to be the “Index=1” file captured in the previous step.

Note: If there are multiple documents in the envelope, the certificate will always be the final document in the collection.

Store certificate action

Now save and run the entire workflow!

Additional resources

Mohamed Ali
Mohamed Ali
Principal Solution Architect
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