Yesterday, DocuSign won the Best App for Salesforce Appy Award at the Salesforce.com Dreamforce 2009 Global Gathering.

DocuSign won the voting competition from among over 3,000 companies who partner with Salesforce.com on the AppExchange. DocuSign CEO Matthew J. Schiltz accepted the award from Salesforce.com Chairman and CEO Mark Benioff and Salesforce.com President Jim Steel after a keynote address by General Colin L. Powell. DocuSign is honored by the award and the impact that our solutions are having for joint customers of DocuSign and Salesforce.com.

What a great win for DocuSign! A special “Thank You” to all of our customers who make us successful by sharing your customer stories and providing us with valuable feedback that enables us to continually improve our electronic signature services.

DocuSign launched two new electronic signature products at Dreamforce this week — DocuSign for Salesforce 2.0 and DocuSign for Salesforce CRM Real-Time Quotes. Both of these products were showcased in break-out sessions yesterday.

Salesforce.com chose DocuSign as the electronic signature solution partner to launch Real-Time Quotes to Salesforce.com customers. Ken Cavallon presented information about Real-Time Quotes to a packed room with Salesforce.com Senior Product Manager Tyler Ziemann at 1:30 p.m. DocuSign customers Mike Machado of Yamaha and Brian Frank of LinkedIn discussed their successes with DocuSign for Salesforce with DocuSign founder Tom Gonser at 2:45 p.m.

Approximately 19,000 people registered for the annual Salesforce.com conference at the Moscone Center in San Francisco. More than 3,000 of the attendees came to talk to us at our booth, #1118, and at our break out sessions.

On the last day of the Dreamforce conference, we’ll present one more break out session with Apttus, a leading contract management system provider whose application is built on the force.com platform:

Large Enterprises Track: Electronic Contract Execution with Apttus and DocuSign for Salesforce

Friday, November 20th, 9:00 a.m. – 10:00 a.m., PT Room North 120.

Using the power of end-to-end electronic contract management from Apttus and electronic signatures from DocuSign, successful companies can now speed up time to revenue, automate business process, eliminate paper, and ensure compliance with this amazing cloud computing solution that delivers on the promise of the paperless enterprise! Join us to find out how your enterprise can Close it in the Cloud! with electronic contract execution from these two top AppExchange partners.

Speakers: Kirk Krappe, Apttus Inc.; Tom Gonser, DocuSign

Don’t forget to stop by booth #1118 to see a demo of our electronic signature solutions and register to win a Dell netbook!

Now some late breaking news from DocuSign that will make electronic signatures even more broadly accepted and used throughout the Real Estate industry:

The National Association of REALTORS® (NAR) has selected DocuSign as the official and exclusive provider of electronic signature services to the 1.2 Million members, under the REALTOR Benefits® Program.

As part of the relationship, DocuSign will be working with NAR’s Member Benefits team to promote the advantages of DocuSign throughout their membership and to deliver unique and valuable offers exclusively for NAR members. For the launch of the program, we created a special offer called the “ESIGN Advantage Promotion for REALTORS®” that will be available to all NAR members through December 2009. This new offer provides a special version and pricing of DocuSign that includes all the capabilities of our DocuSign for Real Estate Standard Edition, plus two important features:

• Custom branding which enables real estate professionals to tailor their out-going communications for a more personalized client experience.
• Integration with Real Estate forms applications, including DocuSign’s integration with zipForm® 6, which further streamlines the process.

The cost for the ESIGN Advantage Promotion for REALTORS® will be as low as $13.95 per user/month (annual commitment) or $17.95 per user/month (month-to-month). REALTORS® should sign-up soon before this introductory offer expires at the end of the year!

NAR members can take advantage of this promotion by registering at www.docusign.com/NAR.

We also have some exciting news to report on the strategic side:

Second Century Ventures (SCV) has made a strategic investment in DocuSign. SCV, the strategic investment arm of NAR, is a venture capital fund focused on promoting innovation in the real estate industry and helping to enable the entrepreneurial spirit of real estate thrive. DocuSign joins an exclusive group of SCV portfolio companies including ePropertyData, as well as representative investments made by NAR in Move Inc., zipLogix and SentriLock that all provide leading technology solutions for REALTORS®. As part of the investment, the president of Second Century Ventures and chief executive officer of the National Association of REALTORS® (NAR), Dale A. Stinton will join our Board of Directors.

So if you are an NAR Member, this is great news for you! Look us up online and let us help you get started today!

With six scheduled demos, many more impromptu one-on-one demos, questions about “Designed for Mobile”, and forms compatibility, I’ve pulled together some thoughts to share:

1. How do I get DocuSign on my mobile phone?

DocuSign “Designed for Mobile” comes with your subscription to DocuSign – there are no apps to download! It works for Apple iPhone, Blackberry, Windows Mobile, and Google Android. With electronic signature “Designed for Mobile,” eSign is faster and easier for customers to complete transactions while on the go.

You and your clients can now view and e-sign documents on your handheld device and see a new status console optimized for mobile browsers.

2. Will DocuSign work with my forms?

We’ve partnered with many of the real estate forms providers, including zipLogix (zipForm® and WINForms®), Realfast (Realfast2Go™), IRES, Reveal Systems (TrueForms), LPS Real Estate Group which includes TransactionPoint and DocCentral – click here to learn more about our partners.

You can also DocuSign documents created in Adobe (PDF’s), MS Word, Excel & PowerPoint as well.

3. How do I get started with DocuSign and electronic signature?

You can sign up on the DocuSign web site. Once you’ve signed up, take a look at our subscriber resources:

• Sign up for a Live Interactive Training webinar for eSignature
• Browse our DocuSign Electronic Signature forums, which are online discussions of DocuSign features, how-to’s, product announcements and more.
• Watch our How-To videos, including “Sending and signing a Lead-Based Pain Disclosure using DocuSign”, “Sending from zipForm 6 and DocuSign”, “How to add another real estate agent as a carbon copy recipient” and more. Take a look to see if there’s a video that addresses your question!
• Read our blog and suggest post ideas in the comments

With a 30-Day Free Trial, you can experience the power of securely sending, signing and storing documents with DocuSign.

Thanks to everyone who stopped by our booth at NAR – keep an eye on the blog for an exciting post-NAR announcement for those of you who stopped by!

The other day, someone asked me “How do you know you are the Market Leader in the SaaS ESIGN Market?” Good question because in a new market nearly everyone claims they are the market leader.

What’s interesting is that with SaaS offers, it is actually fairly easy to come up with a proxy for market share by using the same tools that Web sites use. It’s a little more involved because we are not measuring your “.com” site. For example, DocuSign’s service is actually on a different server farm and is at DocuSign.net so it’s a bit more complicated, but attainable.

A Proxy for Market Share – Visits to a SaaS Application

At least in terms of overall activity, ‘visits’ to a SaaS Application online is a good proxy for market share. People do not visit a login page for an online ESIGN tool for fun. They go to log in and sign or send.

Companies like Quantcast, Alexa and Compete.com provide measurement estimates of traffic to sites. Most dismiss Alexa because they use a Web browser toolbar to count visits and this only works with certain browsers, only for users using the toolbar, only focuses on rankings of 100,000 and above (our competition doesn’t show up), and can be easily gamed. Quantcast does not have sufficient data yet. So, for today, Compete.com is the best source having the best data.

Using Compete.com to compare the total visits to the top 9 SaaS ESIGN applications is a fair proxy for measuring market share of these ESIGN vendors. The data is pretty amazing, and shows what we in the industry suspect. The overall market is growing and not surprisingly, more offerings are coming into the market.

The graph below shows the relative size of the top 9 SaaS ESIGN vendors for October 2009:

Here are the same 9 SaaS ESIGN vendors from September 2008:

First, my disclaimer! This is only a PROXY for market share information. There are variables that are likely not taken into account such as API calls, etc. But as a group, the data applies the same to all of these companies.

So what does this data say? Actually, it tells us some very interesting things:

From 9/08 through 9/09, the market has expanded.

• Overall application visits have increased 286%.
• More companies have entered the market.

This data is consistent with what we’re seeing at DocuSign. Our business is up over 350% over this same period.

DocuSign’s market share grew over the past 12 months from 57% to 70% —yes, we’ve had a great year!

This data shows that 2009 has been a big year in ESIGN, and we believe 2010 is gearing up to be even bigger. Want to check out the ESIGN market yourself? Visit www.compete.com and compare different company’s SaaS application sites total visits. This will show you the ‘activity’ level on a comparable basis.

It’s clear e-signing is quickly becoming the preferred method of conducting business. At DocuSign, we strive to give you the best electronic signature services possible with the most rich array of functionality so you can quickly get the signatures you need to close the deal. We make it fast and easy to DocuSign from anywhere, anytime.

Whether it’s sending a simple Non-Disclosure Agreement (NDA) or a complex multi-page, multi-signer sales contract, we work very hard to give you the best e-sign services available. We’re listening. And here’s what we’ve heard so far:

The introduction of DocuSign into our collections process significantly improved DSO contributing to access to over $1M in additional working capital on an annualized basis. – Brian Frank, Director of Global Enterprise Operations, LinkedIn

DocuSign allows us to quickly generate documents and distribute them to the customer for execution and then get them moved on to the supplier to book the energy. It immediately goes from the customer’s office to the supplier so there is a very little gap in time for the market to move. DocuSign helps the customer lock in a rate at a low price and ensures that it gets preserved even if the market is moving quickly. – Scott Chilton, President & Managing Partner, Community Energy, LP

Just by the very nature of how much easier DocuSign is to get a document signed, get it completed and get it archived, DocuSign allows us to go from a couple of days or even a week, down to literally hours to get a contract executed. – Jim Roberson, President & Co-Founder, Drawloop Technologies

DocuSign significantly improved the company’s workflow cycle. With DocuSign, you can always look at the status in real-time and know if the contract is still out there. It makes your job a lot easier, keeping track of what contracts you sent out and what hasn’t come back yet. – Tressa Morgan, Sales Operations Database and Client Support Manager, EDGAR Online

The best part is documents could be signed in literally minutes versus months. I now have complete visibility. With a few clicks, I know who hasn’t signed. – Mike Machado, CRM Manager, Yamaha Commercial Audio

It seems the word is out! Using the Internet, not the Interstate, to get your documents signed is faster, less expensive and becoming the norm in many business segments. It really is inevitable! It will be interesting to see what the data is at this time NEXT YEAR. Stay tuned!

TG

Our time in San Diego for REALTORS® (NAR) Annual Conference and Expo 2009 has come to a close, but we aren’t missing a beat – we’ve headed north to be EVERYWHERE at the Cloud Computing Event of the year – salesforce.com Dreamforce Global Gathering 2009 at the Moscone Center in San Francisco November 17-20, 2009.

Before we left NAR, we were pleased to be named as one of the technologies and applications necessary to take your business to the next level in the “Leveraging Technology for Luxury Home Marketing” session. Aaron Wheeler, the speaker, also named Salesforce as a must-have CRM. – Thank you Aaron!

Leveraging Technology for Luxury Home Marketing: Grow your luxury real estate practice by implementing an internet and technology strategy and using cost-effective solutions. Increase your service level and client loyalty using customer relationship management technologies. Determine how to track advertising campaign effectiveness and provide the results to your client. A real estate professional shares tips on what does and does not work when you leverage syndication technologies, email marketing, social media, and other technologies to increase exposure for your luxury listings.

From Southern California to Northern California… we’re so hot, we can’t stop!

Today marks the opening day at Dreamforce and the first day of Cloud Expo!

During the Cloud Expo in booth #1118, we will have experts available to demonstrate the new solution suite, analyze customer business workflows, recommend best practices and help attendees get started with a 30-day free trial. Attendees participating in a brief demonstration are entered in a drawing to win a Dell Netbook at the close of the show.

Stop by our booth to say hi to Tom Barnes, Robert Sanchez, Adam Hernandez, Brad Epker and Mike Tasca. You can also catch Tom Gonser, Bob DeSantis, Loren Alhadeff, Ken Cavallon, Eric Wong, Tanya Frerichs, Doug Rybacki, Mike Borozdin, and Steve Woodworth at various sessions. We’re looking forward to seeing everyone!

Don’t forget to mark your schedules for three don’t-miss sessions: Close it in the Cloud!™ with DocuSign Smart Electronic Signatures, Electronic Contract Execution with Apttus, and DocuSign for Salesforce and in collaboration with Salesforce CRM product group in their session Introducing Real-Time Quotes to Salesforce CRM.

Introducing Real-Time Quotes to Salesforce CRM

Thursday, November 19th, 1:30 p.m. – 2:30 p.m., PT. Room North 133.

In this Salesforce CRM product group session, DocuSign will demonstrate for the first time its rich integration with this new capability. In collaboration with the Salesforce CRM Real-Time Quotes product group, DocuSign will show attendees how to close it in the cloud in real-time. Attendees will see the future of Real-Time Quotes in the Spring 10 release, learn how to manage quotes with workflow, quote with product bundles using BigMachines and leverage integrated electronic signature technology with Smart eSignatures from DocuSign. We’re excited to be an integrated part of the solution and the only ESIGN provider in the session.

Speakers: Tyler Ziemann, Salesforce.com; Tim Handorf, BigMachines; Ken Cavallon, DocuSign.

Sales Track: Close It In The Cloud! with DocuSign Electronic Signatures

Thursday, November 19th, 2:45 p.m. – 3:45 p.m., PT. Room North 130.

Learn how Yahama, Expedia, and LinkedIn have transformed their business by using DocuSign for Salesforce CRM. Companies have eliminated paper and are sending contracts for electronic signatures, transforming slow, manual, expensive, paper-based contract processes into efficient 100% cloud-based processes. With integrated data management, your people will never need to rekey data again! Close more deals faster, eliminate errors, and increase efficiency by closing it in the cloud with DocuSign for Salesforce CRM.

Speakers: Gene Harden, Expedia, Inc.; Tom Gonser, DocuSign; Mike Machado, Yamaha Corporation of America; Brian Frank, LinkedIn.

Large Enterprises Track: Electronic Contract Execution with Apttus and DocuSign for Salesforce

Friday, November 20th, 9:00 a.m. – 10:00 a.m., PT Room North 120.

Using the power of end-to-end electronic contract management from Apttus and electronic signatures from DocuSign, successful companies can now speed up time to revenue, automate business process, eliminate paper, and ensure compliance with this amazing cloud computing solution that delivers on the promise of the paperless enterprise! Join us to find out how your enterprise can Close it in the Cloud! with electronic contract execution from these two top AppExchange partners.

Speakers: Kirk Krappe, Apttus Inc.; Tom Gonser, DocuSign

We’re excited to announce that Second Century Ventures (SCV) has made a strategic investment in DocuSign, the leading electronic signature service provider. As part of the investment, the president of Second Century Ventures and chief executive officer of the National Association of REALTORS® (NAR), Dale A. Stinton will join the DocuSign Board of Directors.

Our capital investment and guidance will serve as a catalyst for [DocuSign] to become the standard and meet the market demand for legally binding electronic signatures that help REALTORS close more deals at a faster rate, and offer the convenience and flexibility buyers require. – Dale A. Stinton, President of SCV and CEO of NAR

The funds are invested to accelerate and extend our leadership position as a core technology solution for residential and commercial real estate professionals. We join an exclusive group of SCV portfolio companies including ePropertyData as well as representative investments made by NAR in Move Inc., zipLogix and SentriLock, that all provide leading technology solutions for REALTORS®. Second Century Ventures is the strategic investment arm of the National Association of REALTORS® (NAR), America’s largest trade organization with more than1.2 million members.

Second Century Ventures’ strategic investment underscores the success and value of DocuSign’s electronic signature service to the real estate community and will assure we can meet the growing demand for our technology solution across the industry. – Matthew J. Schiltz, CEO and President of DocuSign.

More than 18,000 real estate professionals have used DocuSign to accelerate their business, with thousands more subscribing each month. Rather than driving across town to get a signature or forcing their clients to find a fax machine, real estate professionals use DocuSign to execute agreements with buyers and sellers electronically, eliminating the old process of printing, faxing, and waiting for the return fax. DocuSign real estate professional subscribers achieve higher sales, increase client satisfaction and maintain a competitive edge. Safe and secure, the DocuSign e-signature process is also easy to use and legally compliant.

Hello, San Diego! What a great first day at REALTORS® (NAR) Annual Conference and Expo 2009! We’re on hand to discuss electronic signature, answer any questions you might have about signing, tracking and storing your documents online, and meet YOU. While you can find us at the EXPO in booth #3416, we also attended several sessions, including:

New NAR Tools to Benefit Your Business: Member Information Services Forum with Constance Freedman, Tom Glatt, Judy Perez, Kristin Stafford, and Jeffrey Young

Representatives from REALTORS® Property Resource, REALTORS® Core Health Care, REALTORS® Federal Credit Union, the Right Tools Right Now and the Second Century Ventures will update you on how these tools are designed and developed with your needs and successes in mind. Discover how you can utilize these tools whether responding to a client’s inquiry during a transaction or creating a more profitable real estate business.

Real Estate Road Warrior with Shannon Williams King

Determine how to run your business on the road, as a virtual office, saving thousands of dollars each month and which tools, electronic accessories, and applications are needed to be successful. Walk through a typical day of a real estate professional who currently uses her car as her office. Explore how to stay connected using internet marketing and social media. Identify at least 15 technologies and applications you should implement in your business today.

DocuSign Electronic Signature was pleased to be named as one of the must-have technologies and applications necessary for a real estate road warrior – Thank you Shannon!

I stopped by the bloggers’ lounge to listen to Jay Thompson, one of DocuSign’s early adopters, discuss social media tools and use his online presence as a concrete example of a social media strategy.

At the EXPO, Dave Thorpe, Jim Custer, Suzanne Alberti and I were joined by Ken Moyle, DocuSign’s Chief Legal Officer, and Tom Gonser, DocuSign’s Founder and VP of Product Strategy. Matthew Schiltz, DocuSign’s CEO, also stopped by our booth, #3416.

Saturday, we’ll be on the EXPO floor between 9:00 am and 4:00 pm.

On Sunday, you can come see us between 10:00 am and 5:00 pm.

On Monday, the last day of NAR EXPO, we’re available between 9:00 am and 2:00 pm.

Stop by booth #3416 to see firsthand the power of DocuSign Electronic Signature. You can attend a video demonstration, receive special event offers and earn a chance to win up to $1,000 in Visa Gift Cards!

Today we attended RE BarCamp San Diego, where we put together a presentation about mobile technologies and mobile applications, including electronic signature.

The session started with discussion about iPhone, Blackberry and Google Android applications. From Twitterberry to Tweetie for iPhone, we discussed why we chose the phones we did and what we found compelling about different applications.

We also discussed Bump for iPhone and contxts.com for SMS business cards, which are perfect for conferences when you want to share information digitally or you’ve run out of traditional business cards.

The session closed with a discussion about electronic signature – key for a busy real estate professional on the go! In addition to DocuSign’s web accessible, electronic signature service, DocuSign has enabled mobile signing with its “Designed for Mobile” feature.

With DocuSign for the web and Designed for Mobile, we had some thoughts to share about mobile technologies. If you missed our discussion today, stop by our booth (#3416) at REALTORS® (NAR) Annual Conference and Expo 2009. You can attend a video demonstration, receive special event offers and earn a chance to win up to $1,000 in Visa Gift Cards!

Prudential California/Nevada Realty Selects DocuSign as Exclusive E-Signature Provider

Prudential California Realty in Northern California and Prudential Nevada Realty have chosen DocuSign as the e-signature technology standard and exclusive provider for 1,800 real estate professionals. Prudential California Realty in Northern California and Prudential Nevada Realty will provide its agents access to DocuSign’s electronic signature service as a benefit of their association with the firm. Prudential California Realty in Northern California and Prudential Nevada Realty is one of the largest regional realty brokers with 40 locations and $3 billion in sales volume.

With DocuSign’s electronic signature service, Prudential real estate agents can simplify the real estate contract signing process, save hours of time each week, eliminate signing errors and accelerate deal close rates.

DocuSign Named Approved Supplier by Keller Williams

DocuSign has also been named an approved supplier by Keller Williams, allowing us to offer DocuSign electronic signature to Keller Williams agents and brokerages nationwide.

With DocuSign, real estate professionals can get real estate documents signed electronically, closing deals faster and easier. DocuSign documents are delivered, reviewed, signed and returned online. Realtors simply place familiar yellow Sign Here tabs in the document and send. Clients are guided through a simple signing process and the agent receives an email notification once the document is signed. With DocuSign, real estate agents can simplify the real estate contract signing process, save hours of time each week, eliminate signing errors and accelerate deal close rates.

DocuSign and FBS provide Cutting-Edge Technology Solutions for Real Estate Professionals

DocuSign has formed an alliance with FBS, creators of the flexmls® family of Web applications, used by more than 90,000 real estate professionals. FBS will offer DocuSign electronic signature services to its 11,000 customers using flexmls Forms as part of their flexmls Web solution.

How-To Sign Up and Access DocuSign Electronic Signature Services with flexmls
FBS customers will sign up and access DocuSign by simply inputting their credit card straight from their flexmls application. Once registered, real estate agents can get documents signed electronically, closing deals faster and easier. By integrating DocuSign with flexmls, real estate agents can simplify the real estate contract signing process, save hours of time each week, eliminate signing errors and accelerate deal close rates. Full product integration will be complete before Q1 2010.

FBS customers can leverage the power of electronic signatures directly from their flexmls user interface and receive ongoing support from FBS for maximum convenience.

A demonstration of this combined solution is available at the FBS Data booth #1225 during the REALTORS® Annual Conference and Expo 2009 in San Diego on November 13-16, 2009.

We’ll be available to talk electronic signature as well – to learn about the power of DocuSign, visit our booth (#3416). You can attend a video demonstration, receive special event offers and earn a chance to win up to $1,000 in Visa Gift Cards!

Yamaha’s praise of electronic signature from DocuSign for Salesforce! Why? Dramatic increases in agreement compliance rates after implementing DocuSign for Salesforce to automate the signing process of agreements with Yamaha Corporation of America’s network of dealers.

With DocuSign for Salesforce:

Yamaha can:

• Sign-up new dealers
• Renew existing dealer agreements
• Realize greater operational efficiencies with seamless integration with DocuSign electronic signature and Salesforce CRM

Yamaha has:

• Automated sales agreement processes
• Slashed cost, time and error rates from previous paper-based process
• Increased visibility into the status of every contract at any given moment
• Eliminated a myriad of costly manual processes

Yamaha dealers worldwide have used DocuSign’s on-demand electronic signature service to digitally sign their annual agreements. Once signed, the contracts are securely stored online for easy retrieval and recordkeeping. Using DocuSign from a Web browser or mobile device, the dealers access and sign their Yamaha agreements online in minutes from any location at any time. Dealers no longer have to wait to receive a contract via snail mail, hassle with mailing it back or filing a paper copy. Since deploying DocuSign, Yamaha’s agreements are typically completed within minutes or hours, NOT weeks or months, as was the case before.

The DocuSign Electronic Signature Advantage
Why did Yamaha select DocuSign for Salesforce electronic signature solution after reviewing several competing solutions?

• Ease of Use—DocuSign’s intuitive service closely replicates the traditional signing experience, easily meeting Yamaha’s top priority that the new solution be readily accepted by their dealers.
• Compliance—With DocuSign, Yamaha created one uniform contract that dealers cannot revise ad hoc, ensuring 100 percent compliance for all signed contracts. All DocuSigned agreements are legally binding and backed by a full audit trail.
• Real-time Insight—DocuSign reveals the signing status of every agreement: when it was opened, when it was signed, how long the dealer has had it, and which agreements remain to be signed, enabling Yamaha to manage its channel effectively.
• CRM Integration—By connecting DocuSign to Salesforce, Yamaha can now Close it in the Cloud!TM without leaving its CRM system, accelerating close times to minutes. DocuSign automatically populates Salesforce data sets into its service which eliminates the need to re-key data. Using the tools in Salesforce, Yamaha can create reports about contract status.
• Workflow Management—DocuSign automated many backend processes for Yamaha, liberating employees from using a spreadsheet to manually track each agreement that required about 50 touch points across the company.

Want more information about the business benefits DocuSign provides Yamaha? Read the detailed case study.

To learn more about DocuSign for Salesforce, connect with the DocuSign team at salesforce.com Dreamforce Global Gathering 2009 at the Moscone Center in San Francisco November 17-20, 2009. Stop by the DocuSign booth, #1118, to participate in a brief demonstration and enter a drawing to win a Dell Netbook at the close of the show.