DocuSign for secured customer experiences
Protecting customer data shouldn't be hard
Strengthen security in your customer agreements
You've created a differentiated experience for your customers by digitizing their agreements. But winning the loyalty of today’s tech-savvy consumer means solidifying their trust in how you handle their data. Today’s complex digital landscape makes this difficult by creating threats across the entire agreement process. In fact, according to IBM's "Cost of a Data Breach 2023," 82% of data breaches involve data stored in the cloud. And such a breach can cost $4.35M, or $165 per record. What hidden threats might be lurking in your customer agreement process?
It’s often the case that security incidents occur in the gaps between technologies and people, so each handoff creates risk. According to Verizon's "2023 Data Breach Investigations Report," 74% of breaches involved a human element. Securing your customer's data and their agreements requires intentional consideration of every step of your end-to-end agreement process. How secure are your customer's digital agreements? We have 12 questions to help you assess.
Fraud threat vectors have become significantly more sophisticated with the growing digitization of high-value, high-velocity transactions. Businesses are now confronted with the dilemma of having to verify identity in a way that is secure and fast, but also a great experience for the customer. In this Forrestor study, 69% of respondents say it is very difficult to balance customer experience and security when it comes to identity verification. Those that are able to successfully achieve this balance will lead a differentiated growth strategy. Learn what that balance can look like.
Solutions designed for today's customer-driven teams
DocuSign has designed a platform that weaves security holistically throughout the customer agreement process - including identity verification on the front-end, to monitoring access and threats on the back-end.
Every agreement starts with trust
Establishing trust with your customers is at the forefront of our core values. Learn more about why your customers can trust you in every step of their agreement experience.
Securing customer data in the age of digital experiences
In the last 12 months, numerous high-profile consumer brands have had prominent security failures. Here are 4 ways to increase your protection against internal and external cybersecurity threats.
Efficient security tools that customers trust
When every dollar counts in times of economic uncertainty, companies can position themselves for future growth by streamlining the customer experience while enhancing security, scalability and oversight. Learn what DocuSign tools can help you do just that.