By upgrading to digital business platforms, financial institutions are finding that they can accelerate revenues while driving down costs, all while delighting their Customers and Members by allowing them to execute business processes in real time.
Enabling customers and members to be able to securely view, sign and acknowledge documents on their mobile devices is the #1 way to drive up NPS scores and drive customer and member satisfaction with Banks and Credit Unions.
Here are leading areas where Banks and Credit Unions can offer an immediate impact:
Cut Paper out of Lending Processes – the end result of a loan is a customer able to realize their potential and dreams. Cliché, but undeniable. Therefore, why bother with paper-based processes that cause both customers and bankers to sacrifice time and efficiency.
Secure Signatures – Embed your account forms with eSignatures that securely authenticate and instantly seal the document. In today’s world, I insist this should be possible from mobile platforms as I guarantee your clients prefer operating from their mobile devices.
Lending and new account processes that are 100% digital and secure give institutions more control over an otherwise disjointed and redundant paper push. Proven and accepted authentication methods ensure regulatory compliance and risk control while driving down costs and keeping customers and members happy. Creating internal digital processes will make employees happy and more efficient.
Turning these three and even more processes digital will help your Financial Institution stay relevant in today’s mobile world.
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