Docusign for Healthcare
Focus on positive health outcomes, not paperwork
Streamline every agreement – from patient intake to care coordination, staffing, compliance and beyond – with the health industry’s most trusted platform.
Empower your staff. Delight your patients. Optimise your operations.
- Empower providers and staff
Enable providers and staff to focus on positive health outcomes with streamlined agreement workflows, saving 29% of staff time per form and reducing compliance incidents by 17%.*
- Transform patient experiences
Empower patients with seamless, secure forms that enhance their well-being journey, meeting them where they are with more than a third of all transactions completed via mobile.
- Drive operational efficiency
Optimise healthcare operations driven by agreement AI, leading to a 39% reduction in paper used and a 93% improvement in data quality.*
How do healthcare organisations use Docusign?
Docusign IAM offers a single platform for every agreement that empowers healthcare organisations to transform administrative burdens into catalysts for better care, empowered staff and operational excellence across the care journey.
- Provider and staff productivity
Care coordination
Staffing, credentialling and HR policies
Academic research
- Patient engagement
Patient registration
Consent management
Point of care documentation
- Business operations.
Payer relations
Procurement
Legal and compliance
Ready to improve your patient and staff experience?
How our customers thrive with Docusign
Explore more stories
Read the Full StoryAparito streamlines patient consent forms with embedded Docusign eSignature solution
- ↑improved audit trail
- ↓Reduced turnaround times
- ↑improved audit trail
- ↓Reduced turnaround times
IAM for Healthcare
Centralise and automate the entire agreement lifecycle, integrating seamlessly with your ERP, EHR, HR and other core systems.
Create
• Auto-ingest and classify forms, consents, agreements and more
• Auto-tag fields to reduce admin work
• Generate contracts with pre-approved clauses
Commit
• Intuitive eSignature on any device
• Centralised workspaces to track tasks and patient uploads (Coming soon)
• Automated audit trails for every activity
Manage
• 1,000+ integrations for seamless data flow
• Real-time reporting and analytics
• Compliance tracking
Additional products and features for healthcare
Contract Lifecycle Management
ApplicationsManage contracts better with document generation, collaboration tools, automated workflows, and a searchable repository.Multi-Channel Delivery
CapabilitiesAccelerate signatures by delivering agreements via SMS or WhatsApp.
Contract Lifecycle Management
Multi-Channel Delivery
Compliance and security you can trust
Regulatory-ready
Docusign IAM is designed to help you meet global and EMEA-specific regulatory requirements, including eIDAS, EU GxP and other industry standards.
Audit trails
Every agreement is tracked with a complete, automated audit trail and certificate of completion, providing transparency and accountability.
Enterprise-grade security
Protect sensitive documents in transit and at rest with industry-standard 256-bit encryption, PKI digital sealing and compliance with SOC 2 Type 2 and ISO 27001.
Data privacy
Safeguard patient and organisational data with robust privacy controls and practices aligned with GDPR and local EMEA privacy regulations.
Trusted by the industry
Healthcare organisations across EMEA rely on Docusign to manage agreements securely, supporting research, manufacturing and commercial operations.
Featured integrations for healthcare
With over 1,000 prebuilt integrations to the tools your organisation uses daily, dismantle data silos and connect every step of your agreement process to work more efficiently.
Docusign for Workday
IntegrationsBy WorkdayTransform the agreement process by integrating Docusign eSignature into any core Workday business function.
Docusign for Salesforce
IntegrationsBy DocusignClose deals faster with ability to generate, send, sign and manage sales contracts without leaving Salesforce.
eSignature for Microsoft Word
IntegrationsBy DocusignSecurely send, edit and sign important documents right from Word – automatically routed to the right people in the right order.
Docusign for Workday
Docusign for Salesforce
eSignature for Microsoft Word
Docusign for healthcare FAQs
Docusign products are designed to enable and support our customers in meeting their compliance obligations. A company's products, including Docusign’s, cannot be HIPAA-compliant. HIPAA applies primarily to covered entities that handle private health information. Docusign may enter into a Business Associate Agreement (BAA) with a HIPAA Covered Entity and, in these scenarios, Docusign agrees to meet HIPAA Business Associate obligations.
Docusign is committed to helping its customers comply with HIPAA requirements. To achieve this, Docusign offers a BAA and employs a comprehensive set of security measures to protect customer data. These measures include:
- Information security programme: Docusign maintains an information security programme that meets ISO 27001 standards.
- Industry certifications: The company holds multiple industry certifications, including ISO 27001 and Payment Card Industry Data Security Standard (PCI DSS). It also produces SOC 1 and SOC 2 reports annually and is a FedRAMP-authorised cloud service provider.
- Access and network security: Docusign uses centralised access management and a defence-in-depth approach to secure its network.
- Secure development: The company follows a formal software development lifecycle with secure coding practices and performs regular code reviews, vulnerability scans and penetration tests.
- Data protection: Customer data is stored in secure data centres, and Docusign uses encryption technologies and industry-recognised processes for data retention and disposal.
- Privacy by design: Product architectures are designed with privacy in mind, supporting data residency features.
- Transparency and audits: Docusign makes third-party attestations, certifications and reports available upon request and publishes its policies for responding to governmental data requests.We have solutions to ensure a seamless workflow. Our APIs allow for customised integrations and we can connect you with EHR interoperability partners.
Docusign IAM empowers healthcare organisations to transform agreements from administrative burden into catalysts for better patient experiences, empowered staff and improved operational efficiency. By empowering staff with a single, extensible platform to manage all end-to-end agreement processes with unparalleled scale and trust, healthcare organisations see a 29% reduction in staff time per agreement, a 17% reduction in compliance incidents and a 93% improvement in data quality, alleviating burnout and reducing the number of administrative hurdles that detract from patient care. With an unmatched ecosystem of 1,000+ integrations and robust APIs, healthcare organisations can truly simplify complex administrative processes, alleviate staff burnout and turnover, and ultimately make it easier for providers and patients to focus on what truly matters: achieving positive health outcomes.
Ready to make your organisation faster, simpler and more cost-efficient?
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Source: Paradoxes Inc., Industry Benchmark Research Study