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Docusign for Insurance

Unlock efficiency and value in AI-powered insurance agreements

From delivering policies to settling claims, Docusign IAM helps you save time and uncover hidden value. Optimise your agreement process with automated workflows and use AI-assisted search and insights to deliver smart, easy and trusted experiences to policyholders and agents.

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Two insurance employees review a document and look at an insurance agreement on a computer

Advance your goals

  • Improve customer experience

    Meet your policyholders where they are with frictionless, multi-channel signing experiences.

  • Automate processes

    Simplify document workflows and seamlessly integrate digital agreements into your core systems, making life easier for your agents, employees and supply chain.

  • Support security and compliance efforts

    Securely scale digital agreements with tools for enhanced control and visibility and mitigate fraud as well as errors and omissions.

Top use cases for insurance

Digitise critical agreements across the customer lifecycle.

    • Applications

    • Accident reports

    • Change of address

    • Coverage selection forms

    • Medical release authorisations

    • Renewals and cancellations

    • Disclosures

    • Terms of Business

Ready to modernise your processes?

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Integration with the Docusign API service has also been most useful. It allows us to provide a unique document pack to customers that is pre-populated with the customer’s own information.
Gary FinnertyHead of Marketing, An Post Funeral Insurance
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An insurance agent and two customers review an insurance policy with Docusign on a laptop

Docusign for insurance agencies

Agents are on the front line of the insurance business, and staying a step ahead of the competition is critical to an agent’s success. Whether your agency consists of just one agent or hundreds, Docusign can help you:

  • Delight customers with mobile-friendly signing

  • Enhance agent productivity with faster document turn-around time and easy visibility into signing status

  • Book new business faster

An insurance carrier in front of a home

Docusign for Underwriters

Improve customer retention by offering fast and convenient services. Whether your business spans personal, commercial or group lines, Docusign can help you:

  • Deliver digital convenience

  • Simplify complex operations and reduce costs

  • Mitigate risk

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eSignature for insurance

Securely send and sign policy or claims agreements while maintaining a detailed audit trail. Reach policyholders faster with our multi-channel delivery notification options (via SMS or WhatsApp) and simplify claims submissions with drawing capabilities.

Additional Docusign capabilities for insurance

  • Docusign IAM

    Turn static agreements into dynamic, data-rich assets. AI-powered search and insights help you uncover opportunities while automated workflows help you save time and streamline your entire agreement process.

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  • Identify

    Verify signer's identity for your agreements with our AI-enabled enhanced methods for authentication and verification.

  • Docusign CLM

    Manage the end-to-end agreement process, from document generation, negotiaton, storing and management.

  • Monitor

    Protect your agreements with round-the-clock activity tracking.

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An insurance agent meets with a client
Blog post

Types of Digital Signatures Explained

Learn about the differences between digital and electronic signatures to meet the needs of the modern consumer.

Docusign IAM is the agreement platform your business needs

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Two professionals collaborate at a desk, discussing Docusign on a laptop, with a modern office backdrop.