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Docusign vs. Adobe Sign (now Adobe Acrobat Sign)

Using Adobe? Send with Docusign instead

Adobe is known for its creative tools, not contracts. With Docusign, you can simplify your entire agreement process from end to end.

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Text messages between two people that read “Your proposal is ready!” “Great, let’s make it official” “I’ll send you an Adobe doc to sign,” “…like Photoshop?”

Why choose DocuSign eSignature over Adobe Sign?

  • Security you can count on

    With highly secure encryption standards, 99.9% platform availability and complete digital audit trails, DocuSign eSignature gives you confidence in every transaction. Plus you can get near-real-time alerts and activity tracking to monitor signing activity.

  • Harness the power of mobile

    The highly-rated DocuSign mobile app puts flexibility at your fingertips.  Send and sign agreements, from any device, with SMS notifications, responsive signing and more. Agreements get signed 65% faster through SMS Delivery for eSignature.

  • One integrated ecosystem

    Work faster with one platform to prepare, send, sign, store, manage, analyse and automate your agreements. And with the award-winning DocuSign API, developers were 3x more likely to successfully complete test deployment tasks and took 1/4 the amount of time to complete test tasks, compared to Adobe Sign in one study.

DocuSign is built for Australian business

We’ve been operating in Australia for over a decade and have two data centres in Australia. We’re proud that Australian businesses - from SMB right through to Enterprise - trust us with their agreements every day. With 99.9% uptime for eSignature, ‘protected’ IRAP status and a commitment to meeting the highest levels of global security standards, DocuSign is a trusted partner you can count on to help you and your business save time and money and help the environment by reducing paper usage.¹

Don’t just take our word for it. The numbers speak for themselves.

  • 2/3
    of ASX 100 listed organisations use DocuSign
  • 100%
    of ASX 100 listed Insurance organisations use DocuSign
  • 83%
    of ASX 100 Retail organisations use DocuSign
  • 80%
    of ASX 100 Financial Services organisations use DocuSign

Go beyond the Creative Cloud. Join 1 million customers and 1 billion users who trust DocuSign with their agreements.

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A laptop screen showing a letter of employment offering form signed with Docusign eSignature

Adobe Sign customers who switched to DocuSign say…

  • Agreements are not their focus

    Adobe is known for their creative and marketing products, not for agreements. With their focus elsewhere, will support be there when you need it?

  • Lower mobile app ratings

    The Adobe Acrobat Sign mobile app has significantly lower ratings on the iOS and Android stores.

  • Security gaps

    Adobe does not have system event monitoring, potentially leaving you in the dark about threats to your agreement data.

  • Integration headaches

    Integrating Adobe Sign with existing homegrown systems is hard for customers, causing challenges for IT teams and lost employee productivity.

Australian Unity streamlines customer onboarding to achieve massive time savings with DocuSign

Features DocuSign has that Adobe Sign doesn’t

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Mobile features

SMS delivery, Responsive signing

Sending features

Delayed routing, scheduled sending and advanced recipient routing

Post-signing features

Agreement actions, signing insights and agreement analytics

AI features

AI-based agreement summarization, document highlighting

Security features

Around-the-clock activity trackingand an admin audit log

Integrations

400+ pre-built integrations to all of the tools you already use

400+

~100

Contract Lifecycle Management (CLM) Offering

Downtime²

No

Yes

Think beyond e-signatures alone. Docusign has been innovating since 2003 to support your entire contract lifecycle.

Explore Docusign CLM

“DocuSign is sophisticated and user-friendly. The features and security it offers are worth the investment.”

Erica G. via G2

Resources to help you evaluate DocuSign

DocuSign eSignature vs Other Electronic Signature Tools: What’s the Difference?

esignature on mobile device
woman on laptop filling out fields in Docusign contract

DocuSign vs. Adobe Sign FAQs

  • DocuSign is the one innovative platform you can trust with all of your agreements. We remove the friction in the agreement process and help you build trust, by adding intelligence to the process and unlocking valuable data for everyone. This makes it easier for people to negotiate, make decisions faster and understand the risks involved. 

    With DocuSign, you can remove friction from your entire agreement process—not just the electronic signature part of the process.

    Adobe Acrobat Sign offers simple e-signatures, but it can’t help address the larger challenge organisations face with their agreement workflows. 

    DocuSign can help with identity verification for signers, document generation, automated agreement workflows, agreement storage and more in addition to electronic signatures.

    DocuSign can also help you unlock the data that lives in your agreements. We help you extract the data from your contracts, search it and use it to make smarter business decisions. See when vendor contracts are coming up for renewal, easily find out how new legislation affects clauses of your existing agreements and more. Meanwhile, agreements in Adobe act like flat digital pieces of paper and don’t allow you the opportunity to gain this valuable business intelligence.

  • With DocuSign, you can take advantage of a full suite of products to make your agreement processes smarter, easier and more trusted.

    DocuSign has products beyond simple e-signature to help you generate documents, verify signer identity, review and negotiate contracts, sign agreements, automate agreement workflows, store and manage agreements, and analyze agreements.

  • Adobe claims they are better because they have no extra fees, integrations with Microsoft 365 and plans with Acrobat with all-in-one document productivity. 

    In fact, DocuSign has flexible plans so you pay for only what you need. 

    We also have a strategic partnership with Microsoft, including Microsoft 365 integrations. DocuSign is Microsoft's preferred solution on Microsoft AppSource, representing a commitment to quality, performance and the ability to meet the needs of mutual customers. With DocuSign integrations for Microsoft, your team can prepare, sign, collaborate, store and manage agreements within Microsoft apps, boosting productivity and accelerating the completion of agreements.

    And we offer all-in-one agreement productivity that goes across document types and your existing systems so you can easily incorporate agreement workflows into your other processes.

  • Absolutely! Since 2019 DocuSign has been undertaking bi-annual IRAP assessments against the Government’s Information Security Manual (ISM). We are the only e-signature provider who is able to securely manage documents up to and including “Protected” classification.

    And it doesn’t stop there. A key part of any agency’s cloud strategy is the ability to centrally monitor and respond to actions undertaken by your staff and external stakeholders. Again, we are the only e-signature provider who provides you full control with near-real-time logging to your security monitoring systems to alert you of activities that you might view as suspicious.

    And when dealing with external signing parties, our automatic mobile-responsive rendering while maintaining WCAG compliance, ensures your agency maintains a positive approach to access and equity.

    These three key aspects provide government agencies and any other organisations that work alongside the government the peace of mind that DocuSign can securely prepare, sign and manage agreements that contain sensitive information.

  • More than 1 billion users and 1 million customers trust DocuSign with their agreements. In fact, over two-thirds of ASX listed companies in Australia are using DocuSign eSignature. 

    With highly secure encryption standards, rigorous security certifications, and complete digital audit trails, DocuSign gives you total confidence in every transaction. 

    DocuSign eSignature is also the highest-ranked e-signature app in Salesforce AppExchange and is rated 98 out of 100 for ease of use, according to public reviews on G2.com.

    DocuSign helps you make your agreements smarter and easier.

    Streamline complex contract workflows in a centralised platform—preparing, signing, managing, and analysing—so that contracting is smarter and goes beyond just a signature. Achieve faster time to value and avoid arduous implementation efforts by integrating quickly with APIs and more than 400 connectors. 

    Make it easy for anyone to agree, from within the tools and systems they use every day, by delivering a consistent and seamless experience on any device, including smartphones and tablets. 

84% of signers are more likely to continue doing business with a company that uses DocuSign.

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  • DocuSign helps the environment by reducing paper usage. Read more.

  • DocuSign (No) - 99.9% uptime with no maintenance downtime. Adobe Sign (Yes) - uptime SLA does not include scheduled maintenance.