Docusign IAM | Contract Lifecycle Management
CLM: Manage your contracts with a trusted industry leader
Effective contract management can help you boost speed and efficiency by 83%. Whether you’re closing the next big deal with a customer or purchasing something your business needs, Docusign CLM makes the contracting process easier, faster, and less risky.
Don’t take our word for it—for the sixth year in a row, the Gartner® Magic Quadrant™ named Docusign as a Leader in CLM.
Explore a guided tour of Docusign CLM
See how CLM can help you create, review, negotiate, route and manage contracts.
Docusign CLM by the numbers
How can your team save time and money by using Docusign CLM?
- Accelerate cycle times
AI-powered tools help you automate tasks, streamline complex workflows, and eliminate bottlenecks—driving smarter, more efficient execution.
- Optimise agreement value
Standardise contract management processes and increase oversight while saving your legal team time.
- Eliminate unnecessary risks
Incorporate compliance requirements into contract management. Unlock the full value of agreements and find answers to critical business questions.
Create contracts with ease
Generate contracts in a click with dynamic templates and use AI to flag non-compliant clauses, suggest approved language, and draft new clauses on demand.
Auto-populate new agreements with data from systems like Salesforce
Set conditional rules for things like review of non-standard terms
Allow Legal to define a library of pre-approved clauses
Collaborate and negotiate faster
Stay aligned with AI-Assisted Review, custom playbooks, and seamless integrations with your team’s everyday tools.
Easily search agreements, standardise data with AI, and enhance security with role-based access.
Accelerate review cycles with AI-assisted negotiation and summarisation capabilities
Automate contract routing for internal and external review with detailed version control
Automate contract workflows
Eliminate blockers and reduce risk with automated workflows built for your business processes—flexible and adaptive to ensure contracts get the right review at the right time.
Use a drag-and-drop editor to design contract processes
Use 100+ pre-configured contract management workflow steps to generate, review, approve, send for signature, store contracts, and more
With pre-built connectors and rich APIs, use CLM with the tools your team is already using
Manage contracts in one place
Leverage an AI-powered repository to unlock valuable agreement insights and keep track of key milestones.
Provide a central, accessible source of truth for your legal department and other users
Manage obligations, renewals and more with agreement reports
Search and filter agreements by keyword, concept and meta-data
Uncover opportunities, risks and trends
Use AI and analytics built for contracts to save time, reduce risk and make contracts more discoverable.
Extract, analyse and report on key contract data points and legal topics with over 100 pre-trained AI models
Conditionally drive workflows with analytics, risk scores and contract content for faster contract cycles
Automate review and surface insights that help close sales deals faster, reduce procurement costs and speed up legal reviews
The Docusign CLM Difference
- Vendor trust and track record
Feel confident in your purchase with Docusign’s trusted brand and history of leadership across all major CLM analyst reports, including the Gartner Magic Quadrant for CLM.
- Seamless integrations, industry-leading partners
Maximise existing investments and empower your whole organisation with role-based user experiences and interoperability with key line-of-business tools like Salesforce and SAP Ariba.
- Configurability and customisation
Realise a return on investment faster with easy-to-adopt contract management capabilities and templated best practices, balanced with the customisation required to meet your evolving business needs.
- Advanced AI Capabilities
Accelerate contracting with AI-assisted review and negotiation, automatic extraction of key terms, and generative AI-powered Q&A—all driven by Iris, Docusign’s purpose-built AI engine trained on decades of contract data to deliver accurate, secure, and trusted agreement intelligence.
- Robust Services and Support
Improve your digital transformation process and accelerate adoption with services and support capabilities from the world’s largest ecosystem of agreement experts.
How leading organisations use Docusign CLM
Trust your CLM to an industry leader
- Gartner CLM Magic Quadrant
For the fifth year in a row, Docusign was named a Leader in the Gartner 2025 CLM Magic Quadrant report.
- IDC Buy-Side MarketScape
Docusign CLM was named a leader in the Worldwide AI-Enabled Buy-Side CLM 2025 Vendor Assessment.
- Building a business case for CLM
Learn how to make a compelling case for why CLM software is a worthwhile investment.
Featured integrations
SAP AribaEliminate friction in source-to-pay agreement processes. Create new supplier agreements directly from Ariba, easily ingest third-party documents and seamlessly manage and track workflow tasks across systems.
SalesforceSpeed up the contract lifecycle with automated document generation, collaboration, workflow and a central agreement repository with Docusign CLM across the Salesforce Customer 360.
CoupaStreamline procure-to-pay processes by sharing data in real time between systems and automatically create or update contracts in Coupa or Docusign CLM.
Learn more about contract lifecycle management
FAQs
An important part of analysing contract lifecycle management (CLM) workflows is breaking down the contract lifecycle into recognizable stages. The five critical stages of a contract's lifestyle are contract creation, negotiation, routing, approval/signature, and storage.
Contract management is often long and opaque, and the additional inefficiency of these processes lengthens the payback period of contracts. Inefficient contract management also makes it difficult to track supplier contract overruns across the enterprise. In addition, contracting processes are prone to human error and introduce different types of risks: incoming contracts may contain terms that put a business at high risk or even block the progress of a deal. Thanks to the AI capabilities of contracts and analytics, you can reduce risk, speed up negotiations, and improve team performance.
Effective contract management can help companies save time and money, minimise risk and increase sales potential. Digital contract management allows companies to get contracts signed and in progress much faster than in the past, while increasing contract visibility and follow-up. This results in improved efficiency of contracting processes, which saves time and improves the time to value of sales contracts.
CLM software that leverages AI can also ease the pressure on legal departments, allowing you to focus on more interesting and productive tasks. What's more, it can identify new opportunities and risks that would otherwise go unnoticed.
With Docusign CLM, you can store, label, and organise contracts in one searchable repository designed specifically for all agreements. This makes it easier to quickly locate existing agreements, compile status reports, and extract insights to reduce risk and improve business function.
Contract management software like Docusign CLM lets you send contracts for review, track changes across multiple versions, and keep an audit trail of who did what and when. It also helps you store, label, and organise all contracts in one, searchable place, with granular permissions controls. With powerful CLM software, you can create reports on workflows and contracts to uncover insights and monitor all contract processes.