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Why Docusign?

Backed by over 20 years of leadership in e-signature, our platform represents a bold evolution in how agreements propel business forward.

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  • Chart from the Gartner 2025 Magic Quadrant for Contract Lifecycle Management report
    The market leader

    Docusign is a global leader in agreement management, recognised by IDC as the #1 e-signature solution for over a decade and named a six-time Gartner® MQ leader in CLM.

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  • More than just eSignature

    Docusign goes beyond the signature, streamlining every step of the agreement process from creating, committing to, and managing agreements — all within one AI-powered platform.

  • The most trusted name in agreements

    Recognised by Newsweek as one of America’s Most Trusted Software Companies, Docusign prioritises the security of our customers and meets or exceeds stringent global security standards.

  • AI purpose-built for the agreement lifecycle

    Docusign Iris brings intelligence to every stage of the agreement lifecycle for faster contract creation, smarter negotiations and the ability to uncover opportunities.

1,000+ partner integrations

From the Docusign App Center and award-winning APIs to the MCP agentic ecosystem, our customers can seamlessly extend, customise and scale their workflows.

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One platform for every agreement

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More than 1 billion people and 1.9 million customers
95% of Fortune 500 companies use Docusign
Over 99.9% uptime for eSignature with no maintenance downtime
84% of signers are more likely to continue doing business with a company that uses Docusign
Docusign global compliance and certifications
IRAP
ISO 27001
SOC1 Type I
SOC2 Type II
FedRAMP
APEC PPP

Committed to our planet

Docusign is dedicated to being a positive force for our customers, communities and planet — empowering sustainability through every agreement.

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  • 149 billion sheets of paper saved
  • 16 million trees conserved
  • 56.8 billion litres of water conserved

How our customers use Docusign

FAQs

  • Yes. Docusign is designed so individuals and businesses of any size can get to a signature faster, while still providing larger organisations the adaptability and control they need to scale complex contract workflows and manage agreements. That balance is why 95% of Fortune 500 companies choose Docusign.

  • Docusign pairs the simplicity of consumer-grade e-signatures with a full Intelligent Agreement Management (IAM) platform to support the entire agreement process and handle agreements from first draft, to signature, to management.

    With over 20 years of experience and 1.8 million customers worldwide, Docusign is a leader in agreement management, exceeding global security standards, backed by rigorous third-party audits and named America's Most Trustworthy Company in Software & Telecommunications by Newsweek for two years running. 


  • Docusign is priced as an enterprise agreement platform to support agreements from first draft, to signature, to management. The price reflects the full AI-powered agreement platform, which provides 1,000+ pre-built integrations, enterprise-grade security and compliance certifications, over 99.9% uptime with no maintenance downtime and Iris, the AI engine that allows for customisation and turns each agreement into structured data your business can act on.

  • A 2026 Deloitte study found that organisations using agentic workflows on an end-to-end agreement platform saw nearly 30% higher ROI than those using fragmented tools, along with 36% efficiency gains, 36% cost avoidance, 29% labour cost savings and 72% accuracy improvements.

  • Iris is the AI platform for agreement management, embedded across the Docusign Intelligent Agreement Management (IAM) platform. From agreement preparation and AI-assisted review to data extraction, search and analytics, AI insights flow directly into the same place agreements are created, signed and stored so you can accelerate workflows and turn your agreements into a growth engine.

  • Iris is purpose-built for agreements, which means its models are tuned for clauses, obligations, dates, parties, risk language and contract structure. Because Iris runs on the IAM platform, every answer it produces is grounded in your actual agreement repository, with full context of history and relationships and you control whether your data is used for further model training.

  • Iris supports every stage of the agreement process including: agreement preparation with auto-suggested fields and signers, an AI-Assisted Review assistant that compares incoming agreements to your playbook and flags risk, AI-Assisted Summary and Q&A to explain what a signer is signing, and Agreement Manager for AI-powered search, data extraction and analytics across your agreement portfolio. New agentic workflows extend this further for in-house legal teams, with multi-agent capabilities that analyse, redline and route agreements end-to-end.

  • Yes. Customers choose whether their data is used for model training and AI features inherit the same enterprise security and compliance controls as the rest of the platform. Iris is also designed to keep a human in the loop, with confidence scores and review steps for decisions.

  • Docusign is built for businesses of every size, from sole traders to the Fortune 500.  Small businesses get the same security, legal validity and signer experience.

  • No. Docusign has pricing plans to fit varying needs and business sizes. Standard eSignature plans are available, as well as plans that include the entire Intelligent Agreement Management platform to help you simplify your entire contract process and handle agreements, from first draft to signature to management. A free trial is available as well so you can test the platform before committing.

  • Yes. Small businesses can start on a Personal or Standard plan and move up to Business Pro or Enterprise as needs evolve. The IAM platform supports advanced workflows, CLM, AI-powered contract review with Iris and includes 1,000+ integrations when you're ready.

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