Transform account servicing requests with the Docusign IAM platform. Provide clients with smooth online experiences by eliminating paper or PDF forms and empowering agents to prioritize high-value customer experiences. Automate data flow and compliance with seamless data interoperability across all your legacy systems.

New ASIC regulations effective 10 July 2025 require insurance brokers and financial advisers to obtain, document, and securely store informed client consent for commission payments. This blog outlines what’s changing and how Docusign’s Intelligent Agreement Management platform helps streamline compliance, reduce admin, and improve client experience.

As businesses around the world lose time and money due to poor agreement management, those with advanced agreement management are thriving. In our latest report with Deloitte, we reveal how companies are able to recapture over $2 trillion in lost revenue.

IAM for CX is the application for organisations looking to meet modern customer expectations in today’s highly competitive business landscape.

Docusign Intelligent Agreement Management (IAM) now includes an AI contract review assistant, helping organisations review agreements faster by analysing contracts, answering questions, and suggesting edits directly within their workflow.

A reimagined Docusign eSignature experience, powered by AI, offers a faster, more intuitive way to prepare and send agreements by eliminating the friction of manual processes and boosting signer and sender confidence.