New ASIC Consent Rules Are Here: What Brokers and Advisers Need to Know — and How Docusign Can Help

As of 10 July 2025, new rules from the Australian Securities and Investments Commission (ASIC) have come into effect that significantly impact how insurance brokers and financial advisers collect and document client consent. These changes aim to enhance transparency for consumers — and they come with new compliance obligations that require better documentation, clearer disclosures, and secure, long-term recordkeeping.

Here’s what’s changed, and how Docusign can help you adapt quickly, stay compliant, and turn compliance into a competitive edge.

What’s Changing?

Under the updated ASIC requirements , AFS licensees and their representatives must take the following actions, unless limited exceptions apply:

• Obtain a client’s informed consent before receiving commissions for providing personal advice for certain general, life, or consumer credit insurance products

• Capture that consent in writing, or maintain a written record of any verbal consent

• Provide the client with a copy of the consent

• Retain all documentation securely for at least five years

• Seek new consent if the commission terms change or the policy is varied

What This Means for You

Meeting these requirements manually can create added admin and risk. But with the right digital tools, it’s possible to:

• Streamline compliance workflows

• Reduce back-and-forth with clients

• Ensure every disclosure and consent is properly recorded

How Docusign Helps

Docusign’s Intelligent Agreement Management platform is designed to simplify complex, compliance-driven workflows — making it easier for brokers and advisers to meet the new ASIC requirements.

With Docusign, you can:

• Use eSignature to quickly and securely collect written consent from clients

• Pre-populate disclosure templates with all required information

• Automatically generate and send clients a copy of their consent record

• Store all documentation in a secure, centralised location for easy retrieval

• Use bulk send to manage client outreach at scale

These capabilities don’t just support compliance — they also help you provide a smoother, more transparent client experience.

Turn Compliance Into Confidence

ASIC’s informed consent requirements may be a regulatory obligation, but they’re also an opportunity to modernise your business and build stronger relationships with your clients. Docusign gives you the tools to do both.

👉Contact our team today and see how Docusign can simplify consent collection and help you stay ahead of regulatory change.