Why Docusign?
Backed by over 20 years of leadership in e-signature, our platform is the bold evolution of how agreements drive business forward.
The market leaderDocusign is a global leader in agreement management, recognised by IDC as the No. 1 e-signature solution for over a decade and named a six-time Gartner® MQ leader in CLM.
More than just eSignatureDocusign goes beyond the signature by streamlining every step of the agreement process, from creating and committing to agreements to managing them, all within one AI-powered platform.
Safe and secure agreementsDocusign solutions improve document process risk mitigation by an average of 73%*.
AI purpose-built for the agreement lifecycleDocusign Iris brings intelligence to every stage of the agreement lifecycle for faster contract creation, smarter negotiations and the ability to uncover opportunities.
1,000+ partner integrations
From the Docusign App Centre and award-winning APIs to the MCP agentic ecosystem, our customers can seamlessly extend, customise and scale their workflows.
One platform for every agreement
How our customers use Docusign
Browse customer stories
Read the Full StoryAvis Budget Group Drives Smarter, Faster, More Strategic Procurement with AI-Powered CLM
Read the Full StoryDLA Piper elevates the delivery of its legal processes using Docusign
Read the Full StoryUCLan Simplifies Administrative Processes with Docusign eSignature and ID Verification
- ↓Faster supplier onboarding, from weeks to days
- ↑Stronger supplier negotiations
- ↓Faster supplier onboarding, from weeks to days
- ↑Stronger supplier negotiations
FAQs
Yes. Docusign is designed so individuals and businesses of any size can get to a signature faster, while still providing larger organisations the adaptability and control they need to scale complex contract workflows and manage agreements. That balance is why 95% of Fortune 500 companies choose Docusign.
Docusign pairs the simplicity of consumer-grade e-signatures with a full Intelligent Agreement Management (IAM) platform to support the entire agreement process and handle agreements from first draft, to signature, to management.
With over 20 years of experience and 1.8 million customers worldwide, Docusign is a leader in agreement management, exceeding global security standards, backed by rigorous third-party audits and named America's Most Trustworthy Company in Software & Telecommunications by Newsweek two years running.
Docusign is priced as an enterprise agreement platform to support agreements from first draft, to signature, to management. The price reflects the full AI-powered agreement platform, which provides 1,000+ pre-built integrations, enterprise-grade security and compliance certifications, over 99.9% uptime with no maintenance downtime and Iris, the AI engine that allows for customisation and turns each agreement into structured data your business can act on.
A 2026 Deloitte study found that organisations using agentic workflows on an end-to-end agreement platform saw nearly 30% higher ROI than those using fragmented tools, along with 36% efficiency gains, 36% cost avoidance, 29% labour cost savings and 72% accuracy improvements.
Iris is the AI platform for agreement management, embedded across the Docusign Intelligent Agreement Management (IAM) platform. From agreement preparation and AI-assisted review to data extraction, search and analytics, AI insights flow directly into the same place agreements are created, signed and stored, so you can accelerate workflows and turn your agreements into a growth engine.
Iris is purpose-built for agreements, which means its models are tuned for clauses, obligations, dates, parties, risk language and contract structure. Because Iris runs on the IAM platform, every answer it produces is grounded in your actual agreement repository, with full context of history and relationships, and you control whether your data is used for further model training.
Iris supports every stage of the agreement process, including: agreement preparation with auto-suggested fields and signatories, an AI-Assisted Review assistant that compares incoming agreements to your playbook and flags risk, AI-Assisted Summary and Q&A to explain what a signatory is signing and Agreement Manager for AI-powered search, data extraction and analytics across your agreement portfolio. New agentic workflows extend this further for in-house legal teams, with multi-agent capabilities that analyse, redline and route agreements end-to-end.
Yes. Customers choose whether their data is used for model training, and AI features inherit the same enterprise security and compliance controls as the rest of the platform. Iris is also designed to keep a human in the loop, with confidence scores and review steps for decisions.
Docusign is built for businesses of every size, from sole traders to the Fortune 500. Small businesses get the same security, legal validity and signatory experience.
No. Docusign has pricing plans to fit varying needs and business sizes. Standard eSignature plans are available as well as plans that include the entire Intelligent Agreement Management platform to help you simplify your entire contract process and handle agreements from first draft to signature to management. A free trial is available as well so you can test the platform before committing.
Yes. Small businesses can start on a Personal or Standard plan and move up to Business Pro or Enterprise as needs evolve. The IAM platform supports advanced workflows, CLM, AI-powered contract review with Iris and includes 1,000+ integrations when you're ready.
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Source: Docusign Customer Relationship Survey conducted in May 2025 by Docusign. Survey respondents were 1,257 business executives/project sponsors and system administrators worldwide.