Docusign Named Customers’ Choice in 2022 Gartner® Peer Insights™ ‘Voice of the Customer’: Electronic Signature

We are thrilled to announce that Docusign was recognised by customers on Gartner Peer Insights as a Customers’ Choice in the December 2022 Gartner Peer Insights 'Voice of the Customer': Electronic Signature. Docusign was the only e-signature vendor recognised with the Gartner Peer Insights Customers’ Choice distinction for either meeting or exceeding both the market average for Overall Experience and User Interest and Adoption. Of the 12 solutions included, Docusign also had the highest number of reviews. 

The “Voice of the Customer” is used by IT decision-makers; it is a document that applies a methodology to aggregated Gartner Peer Insights’ reviews in a market to provide an overall perspective for decision-makers to use. This aggregated peer perspective, along with the individual detailed reviews, is complementary to expert-generated research such as Magic Quadrants and Market Guides. It can play a key role in your buying process, as it focuses on direct peer experiences of buying, implementing and operating a solution.

Gartner Voice of the Customer Quadrant


Docusign eSignature helps organisations deliver convenient, fast agreement experiences while boosting business efficiency and reducing costs. It integrates easily with many of the most common applications organisations use, including Salesforce, Microsoft, Google, Zoom and more. In recent research, Docusign customers reported increased sales-to-win rates and decreased time to close deals after implementing eSignature. 

Here is what customers say about Docusign eSignature:

“Docusign is the quickest, most reliable, and dependable way to electronically sign papers and agreements from nearly anywhere in the world. Docusign is so simple and easy to use that you will not want the physical handling of paper signatures.”

“Docusign is a market leader in e-signature software for a good reason. Out of the box, the product may be the best out there. Simple to use, easy to understand, and crucial from a risk compliance standpoint, helping us gain client confidence.” 

“Our sales team has been using Docusign for about six months now, and it has been incredible. It has increased overall productivity and increased sales!”

Reviews have been edited to account for errors and readability.

To learn more about Gartner Peer Insights ‘Voice of the Customer’: Electronic Signature, complimentary copies are available for download here.

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